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Eptura Engage

Eptura Engage


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Eptura Engage

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1239 results found

  1. When Global Admins need to update desk allocations or resource attributes, they currently have to navigate to the Resources area and edit each resource individually. When managing multiple desks, it can be difficult to remember the exact location of each desk, requiring the admin to repeatedly switch between the floorplan and resource configuration.

    This creates a time-consuming and frustrating workflow, particularly in environments where desks are frequently reassigned or their attributes need to be updated.

    Requested enhancement:
    Allow Global Admins to manage a desk/resource directly from the floorplan.

    When a Global Admin clicks on a desk/resource on the floorplan, provide…

    1 vote

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  2. For example a single Meeting Space resource can be configured to be, Conference (20), Classroom (15), or Standing (45). However, since the current system only allow uploading of one image, therefore it would have to be either the default style image or as a workaround, a customized image which combined the three different styles.

    1 vote

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  3. It would be great if Engage Mobile would respect the logical booking hierarchy of Group → Workspace Type, because showing Workspace Type first creates seemingly duplicate options and hides the important Hourly vs. All-Day distinction until after the user has already made a selection.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  4. On the mobile app, if you are booking a desk for the future it auto selects the current day. if you are booking after 10.30, this means you are automatically checked into the desk even if this was done in error. Please can the auto select function be disabled, or, a pop up added to notify the booker that the current day is included in the selection.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  5. on the Engage report 'Desks Allocated to People' please can you add the below to the field selection. 'how did they check-in' & 'checked in by'. there is a booked by field but knowing how they were checked in and by who would also be beneficial.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. Change the colours of the concierge tiles and announcement features to cater to different events, announcements and updates

    1 vote

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    0 comments  ·  Widget  ·  Admin →
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  7. Currently only Global Admins can view the Analytic reports in Engage. Our managers would like to be able to view these. Can you please create an "Analytics Viewing" group so we an add managers to this so they can view analytics please?

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  8. introduce a warning as soon as a second user opens a booking that is already being edited

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  9. Enable a configurable daily hourly booking limit per user for hourly personal spaces.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  10. In the Visitor Outlook Add-in the instructions take up half the screen. Due to the configuration, the instructions are not correct.
    It would be great if the instructions were made configurable.

    1 vote

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  11. Regarding the language settings, the Outlook Add-In currently supports English, French, and German. At this time, Dutch is not a supported language, and there is no available option to change the interface language to Dutch.

    1 vote

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  12. We would like to have the ability to have a full view of a floorplan / floor plate that have multiple groups in it. This would make booking much easier if someone needs to view and book in another area from their home location.

    It would also be very beneficial for Admins so they could see at a glance all persons in a certain area then having to try and navigate through groups.

    I know we currently have a feature like this however if someone clicks on one of the groups within the full plan we have no easy way…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  13. Some rooms are in managed or restricted permission groups, where the room should not be booked directly using the V2 screen if the employee has no rights to.
    Booking permissions should match the configuration of the groups in Engage, where managed rooms need to be requested not instantly booked except by group admins. Likewise, only members of restricted groups should be able to book instant meetings.

    1 vote

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  14. Enable the ability to configure different neighbourhood sizes and desk allocations by day of the week.
    This would allow workspace capacity to reflect actual team attendance patterns, improving utilisation and reducing situations where employees cannot book space in their own neighbourhood despite adjacent areas having available desks

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  15. Hello Support Team,

    We would like to request an extension of the booking window for Personal Spaces in Eptura/Condeco.

    Currently, users are only able to book Personal Spaces up to 5 weeks in advance. We would like to extend this booking window to up to one year in advance to better support long-term workplace planning and desk reservations.

    Could you please advise whether this setting can be adjusted and assist us in implementing this change?

    Thank you for your support.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  16. We are currently using both Eptura Workplace and Engage. Fixed desks behave differently in Eptura Workplace. When a fixed desk is assigned to someone, the user is not able to make changes to their desk assignment. If the desk is assigned to a specific user, it is permanently for that user unless the administrator makes a change.
    This behavior is different in Engage, and fixed desks can be released by users and then booked by someone else.
    We would like to have a setting where fixed desks are not allowed to be released by users. If they're assigned, the only…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  17. We are currently using both Eptura Workplace and now recently deployed Engage. Because are environments are in heritage, spaces and assignements don't sync between applications and we need a way to report on desk assignments for flexi/fixed desks so we can cross-check and make sure Workplace and Engage match.
    The basic resource report does not have a field where we can add the user information of who is assigned to the desk, and there is no way to report this on the UI.
    The basic resource report should also include:
    - Workspace type
    - Desk type detail: Bookable, Flexi, Fixed…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  18. When creating a meeting and marking attendees as external, you can export the visitor names; however, their email addresses cannot be exported, even though email addresses are a required field. Additionally, all visitor names are currently combined into a single column in the export. It would be more useful if each visitor's name and email address were exported into separate columns for easier reporting and data management.

    1 vote

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  19. We have several locations in Europe where we have to check the room booking display from time to time. An employee is not always on site. It would be helpful to be able to display the screen remotely. Perhaps it would be possible to install VNC in the Android image, as this programme is very simple. The password that can be assigned for access to the device could be the same as used for security purposes.

    In addition, it would be very helpful if the displays had a way to test the network and the connection (like the buttons after…

    1 vote

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  20. The administration or reception team being able to get notifications each time rooms are booked, so we all know what's happening in case of late bookings. It means you're not constantly checking the app every few hours to see what's been booked in.

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

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