186 results found
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Submit Work Requests to Structure (property record)
When reporting a problem, we struggle with assigning work requests to our locations that are structures (ie water towers, elevated tanks). It would be ideal to be able to submit a work request at the property level, as much of our service work is completed outside of our buildings at our structures.
4 votes -
Create Request Duration Notification
We use the Building Operations Console throughout our facility on majority of repairs and requests. Is there a way that after a year from the original request, the requestor would receive a notification to either resubmit this request or cancel this request. This would allow for some of these older requests to be put back on the top of the WRs list and potentially not get lost in the system, and also allow the requestor to determine that maybe this request was not truly needed, especially after a year has passed.
4 votes -
Providing a status comment prompt without changing the status
When a status changes in a work request, the comments field is displayed for the craft to submit an update for the requestor.
It would be ideal that when a craft wants to add another comment to send a notification to the requestor they do not want to prompt a change in status.
6 votes -
Linking Reference materials by Building Use in Work Requests
Linking Reference materials by Building Use in Work Requests the same way that they can be referenced by Equipment Standard
6 votes -
Craftsperson Daily schedule with work details
A calendar type view (like the Labor Scheduler View) that allows our craftsperson's to see their upcoming work by day / week / month for work that is assigned to them. The ability to see the block of time that the work is scheduled to complete and when a work request is selected, the pop up displays the work request details.
11 votes -
Planned maintenance forward planner
A standard feature of other maintenance applications (i.e. Maximo) is to provide a forward maintenance planner or 52 week planner. We really struggle to do this in Archibus. We have set up all our schedules with dates and frequencies so its must be possible.
9 votes -
Building Operations Report Console additional filter capabilities
- Add Date Range to the filter console
- Enable user to select any work status in the filter console (All, Requested, Completed, Closed, In Progress, On Hold, etc.
6 votes -
Work request adjusting printed job sheet content
We had to get our business partner to make significant changes to the job sheet that is printed for work requests.
Can this not be made more configurable so admins can do this from within Archibus web central, to allow customisation of which fields are displayed on the job sheet.
I know most users are going mobile but there will be some occasions where a printed job sheet will be required etc.
7 votes -
Personalized Stars/Flags for Work Requests in the Building Operations Console
The ability for all users to be able to apply a star [or other type of flag], that only they can see, to work requests within the building operations console .
This would be similar to what you see in most email inboxes. It would allow users with high volumes of work requests to help organize them better and find work requests that they want to focus on faster. Ideally the ability to flag a work request would work like a checkbox where you would click on it and a star symbol [or similar] would show.
10 votes -
Auto-generating PPMs
We generate our PPMs several weeks in advance as our business requires advance planning for example to ensure resources and access requirements are in place.
For example, our PPMs are manually generated in blocks of a calendar month at a time, 2 months in advance. So at the beginning of January 2021, we generated the PPMs for the calendar month of March, for us this is approx. 4000 PPMs per month. We have 100k+ assets, over 600 buildings and 16k+ PMS records, the PPMs take a long time to generate, part of the reason for this is down to network…11 votes -
Generate PPMs based on EQ
When you generate equipment based PPMs you can do so by filtering it to Site, Building, Floor, PM Schedule Group & Trade.
Can this list be expanded and especially have the option to filter by EQ fields - EQ ID, Standard, EQ system ID etc, but definitely EQ ID.
And in both eq and location PPM generation screens to be able to filter by the PM procedure.6 votes -
Order of Craftperson entries on a Work Request, based on date/time not name/id
In our business we can very often have multiple Craftperson or multiple visits by the same Craftperson on a single work request. In the Craftperson section of the work request these are listed alphabetically by the Craftperson id.
It would make much more sense and make the 'narrative, of the work carried out much easier if the entries could be sorted by the date/time when the work was carried out.4 votes -
Ability to communicate between Outlook and Work Requests
Users would have the ability to provide communication updates bidirectionally to and from Outlook to the Work Request and it would be tracked as a communication log.
20 votes -
Adding Comments prompt at Status Updates in Building Ops
Ability to prompt the user with a comments popup when updating the status of a work request. It would be applicable for all statuses, similar to the prompt when changing the status to "Issued In Process"
10 votes -
Notification emails sent in HTML format instead of Rich Text Format for Building Operations
Is it possible to add the option of HTML format to the messages configuration?
23 votes -
Operations Cost Reporting
Archibus work requests capture costs broken out by labor, materials, tools and other. But after the work order completion, all of the out of the box reports only report the total cost of the work requests. Facilities Managers regularly need to understand the costs aggregated by cost type; for example: Labor vs Material.
Can Archibus consider adding a group by "Cost Type" dimension on out of the box reports including:
1. Cost of Completed Work Requests (ab-ondemand-report-cost-tabs.axvw)
2. Completed Work Requests Budgets and Costs (ab-bldgops-report-compl-wr-budget-cost.axvw)
3. Maintenance Report Builder (ab-bldgops-report-console.axvw)
4. Cost Analysis (ab-bldgops-rpt-dash-cost-analysis.axvw)In addition, a few more OOTB…
28 votes -
Parts inventory Security Groups - eliminate the free for all '%' group
The parts inventory has the ability to refer to a security group “PO APPROVER" so that parts generated in a PO are automatically approved and where the role doesn't have the security group doesn't have the “PO APPROVER" then these parts when requested as PO start off as a status of 'Requested'. This would the intended design of the product but the '%' security group often seems to be needed for power users and areas like the workplace portal. The problem with this '%' group in parts inventory is that it automatically furfills the “PO APPROVER" group even if the…
3 votes -
Provide an option to match equipment location and WR location automatically
With Version 25, any mismatch between location of WR and location of Equipment is detected and not allowed. On web central, a pop up is displayed asking the user if they would like to change the WR location to the equipment location or, if they have rights to, if they would like to move the equipment to the WR location. On mobile, if you select a different building/floor/room after adding a piece of equipment, it immediately removes your equipment from the WR without any prompt.
Could this be setup to be a customizable option instead?
We want to chose a…13 votes -
Link PMPS to WR
Verify the possibility to add the link to the step code (step_id) into wr table.
3 votes -
Maintenance Console Saved View of Selected Work Request Fields
There is an option to turn on specific fields to make visible. Based on users and multiple departments needing different fields displayed, it would be more efficient if as a user can save multiple views based on who the user is working with and not reset when cache is cleared. See attached images for examples.
18 votes
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