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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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148 results found

  1. Currently, Archibus sends an email notification as soon as it's created in the system. This is usually fine for small volumes of email, but some SMTP servers won't allow Archibus to authenticate multiple times in a row in quick succession. Please consider adding a batching mechanism, so emails can be sent in groups using a single authentication with the SMTP server.

    3 votes

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  2. Create a queue for notifications, so Archibus can resend when there's a temporary mail server outage. Currently, if a notification fails because of an issue with the mail server, then that notification is "lost".

    3 votes

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  3. After v26.3, Eptura added 4 new fields to the [afmnotificationslog] table. These fields are, [createdtime], [createdat], [emailcc], and [emailbcc].

    The View Notifications Log view in WebCentral that is used to view with Notification Log has not been updated to include those fields. The number of records in that table can get quite large, making the filters very valuable. In v26.3 and earlier, the Search by Date Range - From and Search by Date Range - To were valuable to search by the [serverdatesent] value. Since v26.3, the [created_at] is used when notifications…

    3 votes

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  4. When Scheduling a craftsperson to a work request, if you click on assign craftsperson and click on the ellipse for craftsperson code, not all records are shown, see the screen print attached. A suggestion is to make all the views the same as a defined employee for example where one can use the next button where it will display the universal amount on each page. Note: the universal limit setting in afm-config.xml for record limit works but makes the system very slow.

    11 votes

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  5. Add move application parameters (and apply the settings to the move module, obviously...)

    1. number of days before move request

    setting a value of 10 will not allow selecting a move date earlier than 10 days (oposite of reservations and max number of days)

    1. hide create service request checkbox

    clients dont always have service desk or bldg ops - would be nice to be able to turn that field off;

    1. Sync move actions status with move

    if not using service requests, would be good to have option for simple action status

    1. sync move actions with move location

    for single moves and…

    2 votes

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  6. From Reports Central you can only join directly related tables (for example Floor to Building) but the joined table cannot be related to their related tables (for example Floor to Building to Sites)

    It would be needed to join with the joined tables both in Reports Central and in Smart Client

    3 votes

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  7. As a user, I do not want the entries in the mini filter of the "Select-Value" view to be automatically placed in quotation marks. The behavior occurs when the user makes an entry in a field and then clicks on "Select-Value". For example, in project.dept_contact. The automatic setting of an entry in quotation marks causes Archibus to search for the exact entry in the "Select-Value" view, which often leads to no results. It would be more user-friendly if the quotation marks were removed here.

    Please see the attached screenshots for an illustration.

    2 votes

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  8. Archibus needs a connector ability to connect to Azure AD to important to the employee table. The existing options are limited and not all IT groups are approving them. The Azure AD connection is available in other tools and the preferred route for IT security groups.

    10 votes

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  9. Redesign the notifications log so it can be used to debug email issues for large enterprise deployments.

    3 votes

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  10. As of v2023, the current placeholder text for document fields is "Drag-and-drop your file or click up...". One of the most common questions I get is why drag and drop isn't working. The answer is always that they haven't saved the record yet.

    It would be really nice if the placeholder text was "Save the record to upload a document" when record is not saved and then it switches to the current one telling them to drag and drop or use the up arrow after the record is saved.

    4 votes

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  11. It would be very useful to have access to a bug tracking tool for Archibus. We often reports issues to our integrator and we don't know if the issues are even tracked or processed.

    6 votes

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    Under Review  ·  1 comment  ·  Platform  ·  Admin →
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  12. Grid Controls 3.0 have this limitation that prevents exporting their content in DOCX, PDF or XLS format which would be instead really helpful for users to have.

    21 votes

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  13. We have more and more clients wanting to implement SAML via AWS, Azure or ADFS and Archibus only supports Legacy Header Based Authentication. We want to know (or suggest) if it's possible to build service provider features into Archibus.
    Bring Archibus into current times and make it capable of Modern Authentication for user access. Else, we have to install and support Shibboleth-SP with every SAML request.
    More and more of our clients are asking why ARCHIBUS do not use modern authentication. They have to apply for a dispensation to deviate from the prescribed minimum standards and requirements to have Shibboleth-SP…

    25 votes

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    2 comments  ·  Platform  ·  Admin →
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  14. Create an automated method (not relying on timeouts) to log people out of Archibus when they do not select the "Log Out" button from within Web Central. From several of our customers, we are receiving complaints that users are unable to log back in after they "X" out of Archibus instead of selecting the "Log Out" button. They are experiencing this across all browsers and browser versions. It is negatively affecting the user experience.

    23 votes

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  15. Customers are requesting the ability to email reports to different groups of users on a schedule. For example, on every Monday morning, send an email to all supervisors of open work requests as a PDF attachment to an email.

    6 votes

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  16. By default, all reports should have an index so that there is no more reports that are not showing all the records.

    4 votes

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  17. The navigator is washed out with the rest of the screen -- everything is white. Make the navigator another color to distinguish it from the rest of the screen.

    3 votes

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  18. Microsoft is making the move to disable basic authentication for mail services. Going forward, all authentication must be done through OAUTH2.
    Can Archibus be upgraded to allow OAUTH2 authentication with SMTP servers?

    10 votes

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  19. In the "Data Events Log" for a Record Change, the view shows who made the change and when. Clicking on the record shows the old and new values for the fields that were change. However, nothing tells me which record it was changed for.

    I recommend adding a new field to the table for the pkey value. When changes are recorded, populate that field with the pkey value and display it in the primary view (search results) for the data event log view.

    Example I have it tracking the equipment table and I changed the status of a piece of…

    3 votes

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  20. Please add a better option for view level security. The current restrictLoadingOfUnassignedViews setting makes startup take 2-3 hours for many clients, which is unacceptable.

    I would suggest using the afmptasks.securitygroup field to prevent users without the security group assigned from opening the view at all. At the platform level, an "afterViewLoad" check could be performed to check that field and show a message instead of loading view if they are not authenticated.

    3 votes

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