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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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148 results found

  1. Our customer requests the ability to display any message when a tree panel is filtered and there are no hits.

    If there were no hit records in the GRID panel, "No records to display." will be displayed.
    However, if there are no records in the TREE panel such as in the "Define Organizations" and "Equipment Systems Console" tasks, nothing is displayed and the panel is completely blank.

    This is a minor detail, but this specification is unpopular with customers. Even when the behavior is correct, it appears to the user as if an error has occurred on the view.

    4 votes

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  2. When the organization uses SAML for authentication, you must setup a second instance of Web Central to support API calls. If the organization is using Onsite, then another instance of Web Central must be setup to support that application. Once these secondary environments are up, a user can go to the URL and attempt to log into those systems.

    We are requesting a switch in Web Central config files that would disable the UI login capability. With this switch turned on, a user would receive a message on the Archibus login page suggesting they are not authorized to log into…

    4 votes

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  3. Performance of the Archibus Login Process needs to be Improved
    In v26.1 we find that the login process itself takes 6 seconds or more. Adding in the time to load the homepage, it can be 10 seconds before a user can interact with the application. Performance testing was done to refine page load times but we have not found anything to date to improve Login or Home significantly. The infrastructure of the environments are sized according to meet or exceed SpaceIQ specifications.

    25 votes

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    1 comment  ·  Platform  ·  Admin →
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  4. We are now able to easily add customised fields and would like to make them visible in the available fields when selecting fields to be added to the grid. It would be good to allow this without having to engage someone to customise the .axvw file. SAS users would also benefit from this.

    2 votes

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  5. Allow Space Managers and Asset Managers, to setup their own solid or border highlights for both equipment and rooms from within Web Central without having to code - Ex. Highlight equipment by equipment standard with Fire-Rated equipment highlighted in red.

    Also, possibly combining multiple fields into a label.

    10 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  6. BIRT reporting is very important for many of our users. Withdrawing support for BIRT would create a serious problem for them, and would be perceived by clients as a breach of trust. Tech support reports that support will continue only if the BP community expresses interest.

    Other clients have also expressed interest in starting to use BIRT reports, and it is a tool that is useful for us to fulfill functional requirements (e.g., providing a presentable Lease Invoice, not the embarrassingly poor one that uses Archibus native reporting.)

    Archibus Help announced that "BIRT [4.8] reporting will be removed in V.2022.03,…

    4 votes

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  7. Currently, there is very little control over how fields are placed and displayed within a paginated report column panel. It would be nice for it to respect attributes like colspan and rowspan so that fields can be placed in an order that makes sense.

    4 votes

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  8. The following information is to be made available from a system usage statistics perspective:
    • Information on who (profiles) logged into the system
    • When (start timestamp) did this login take place
    • For how long did the session last (end timestamp)
    • What applications were used during the session / Which tasks were accessed during the session

    This basic information will enable clients to monitor system usage and use it as a tool to manage staff performance and adherence to internal processes.

    27 votes

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  9. Currently, if you need to configure an email sender for external domain (let's say, the Client's domain), the way of doing it is to configure mail.properties with a line like this: mail.host.password=TO_ENCRYPT(plaintextvalue). And then to run task "Encrypt Passwords in Configuration Files". This is not acceptable for many Clients, as they have to comply with many security policies, and it is not secure for them to send the plain text password to Archibus, so Archibus configures mail.properties and then encrypts the password.
    There should be a more secure way, for example a form, accessible by the Client's IT team, in…

    7 votes

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  10. Archibus core enhancement,
    If for some reason the application causes a Deadlock in the database, send an email notification to specific system administrator (Saved in an application parameter)

    46 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  11. Remember Client/Server's "Delete Table" button that allowed you to delete all records in a table that matched the current restriction? It would be very useful to have some way to bulk delete records in current Archibus environments. This will need to be very limited to admins only, but the need is there, especially in hosted environments where administrators may not have full access to backend tools.

    16 votes

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    Under Review  ·  2 comments  ·  Platform  ·  Admin →
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  12. When making changes to a specific role, make it possible to only flush changes for the role(s) that were changed rather than all roles.
    When there are 80 users in the system, it is hard to implement a quick change to 1 role because flushing kicks out all users in the system.

    11 votes

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    0 comments  ·  Platform  ·  Admin →
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  13. Add a new type Archibus in the field definition : 'URL' or link
    When the field is in a grid / repport, display the value with a link to open directly the url in a new tab of the browser.
    When the field is in a form, a button to open the url in a new tab.
    When you save a new URL; chek the format of the data (http://... or ftp...) and url formated.

    9 votes

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    4 comments  ·  Platform  ·  Admin →
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  14. It would be nice to split the timeout duration of the ACP and PACP users.

    ACP users are generally the heavy users of the system who are doing the bulk of work in the system using the big consoles for Space/Leasing/BldgOps/etc for regular reporting and edit of data. These users would benefit from a longer idle timeframe due to longer work usage in the system.

    PACP users generally are quick low use users. This are the logging in just to make enter a single BldgOps ticket or make a Hotel/Room Reservation. These users rarely use the system for greater than…

    53 votes

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  15. In a SaaS implementations, having the Basic Rules Wizard available to create methods that could be used as pre / post connector methods would provide what might be the last/missing piece to connectors.

    A limitation of connectors is importing data into existing fields (em.namefirst and em.namelast) and then using those same 2 incoming fields to populate a third field, especially when trying to concatenate 2 fields AND use only a single character from one of the fields - left(namefirst,1) + ' ' + namelast

    Using the Basic Rule Wizard would allow for the creation of a…

    5 votes

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  16. REST APIs need to be able to be configured/enabled along w/ using SAML SSO.

    Currently, if SAML is configured, there does not appear to be a way to access the sub-url api/v1/data using the tokens accessed via Okta

    10 votes

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    1 comment  ·  Platform  ·  Admin →
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  17. When checking in a document in the doc field, have the ability to link a URL as a doc

    46 votes

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    10 comments  ·  Platform  ·  Admin →
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  18. Please add support for Tomcat 10.1 (Servlet 6.0 and JavaServer Pages 3.1 specifications). Clients are increasingly requesting to stay ahead of the curve on tomcat, and now that Tomcat 8.5 is being de-supported, it would be helpful for those clients to move directly to tomcat 10 instead of 9.

    3 votes

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  19. The restrictLoadingOfUnassignedViews setting in security.properties stops users without assigned access from using a direct link to access views, such as "Add or Edit Users". This has become an increasingly vital setting to enable to meet security requirements.

    However, the performance cost at startup for it to generate an index is a big problem. We have seen up to 3-4 hour windows after a Tomcat restart where the application is not accessible.

    I would like to see additional settings to control if and how the index is generated to improve performance. I understand that to accommodate customizations, this runs at startup.…

    7 votes

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  20. Add a messaging feature that would allow the product team to communicate updates, changes, and other important information through the platform to users when they log in.

    30 votes

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