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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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963 results found

  1. There are a number of places where it would be nice to know who has set up what and this is one area lacking in Archibus.

    A big area for us, which can cause issues and can need correcting, are PM scheduling. as we have no idea who has set up a schedule we have no accountability when things are done incorrectly.

    Surely it can't be that difficult to log the user who created the schedule against the PMS record.

    This principle can easily apply to several areas across Archibus. Where things are done, created, amended but we have no…

    4 votes

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    0 comments  ·  Platform  ·  Admin →
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  2. Archibus Connectors to include REST API's to import data from 3rd party data-source. If Archibus is going to be sold as the single point data source it needs to be able to receive data from multiple sources which the connectors do allow but not via REST API which is a wide used data feed source from many external systems

    64 votes

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    Under Review  ·  1 comment  ·  Platform  ·  Admin →
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  3. Reservations -> Background Data -> Define Room Arrangements

    • Choose a room arrangement
    • Set the "Maximum Capacity" and "Minimum Required" values to something high for testing such as 99 for Maximum Capacity and 30 for Minimum Required.
    • Now go to Workplace to Book a Meeting Space.
    • Go to the floor plan of the room arrangement that was modified.
    • Depending on the other rooms on the floor, the room may not be highlighted blue. The Seats filter will likely have increased to a maximum of 99 seats. The slider would need to be moved to 30 for the room to be highlighted.…
    7 votes

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  4. In our business we can very often have multiple Craftperson or multiple visits by the same Craftperson on a single work request. In the Craftperson section of the work request these are listed alphabetically by the Craftperson id.

    It would make much more sense and make the 'narrative, of the work carried out much easier if the entries could be sorted by the date/time when the work was carried out.

    4 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  5. The task that splits a license file for use on a cluster always splits it evenly between servers in the cluster. So this is not an ideal tool if you need to split your licenses unevenly, for instance if external contractors use a different authentication method to sign into Web Central than internal staff do (https://www.archibus.net/ai/abizfiles/v24.1_help/archibus_help/system/sysman.htm#security_usage/mixed.htm)

    If you have 20 contractors, and 200 internal staff members, you probably don't want a 50/50 split of licenses between these two servers, but this is the only built-in license split that is available.

    10 votes

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  6. After a request has been submitted, there is currently no way for the requester to do this from the service catalog view. It would be beneficial for all parties to give the requester this ability.

    Also as a side note, the cancel button on the View Service request View is very confusing for the end user because it is really a "Back to List" button which is labelled as "Cancel".

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  7. Reservations should automatically generate an .ics calendar file without having to add the users name as an attendee.

    11 votes

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  8. Is it possible to bring back the horizontal scroll bar in the asset transaction history?
    The scroll bar is available in version 25.1.
    I've attached the screenshots for reference.

    4 votes

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    0 comments  ·  Navigation  ·  Admin →
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  9. Update the SQL Server Schema and HQ template databases to support multiple Character Sets (Chinese, Korean, Cyrillic) by default in SQL Server 19 (which supports UTF8), as the Oracle versions do today

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  10. Workplace -> select a building -> Book a Meeting Space

    • Choose an available room and then click on the Book button
    • Choose any day and time and then click on the Next button
    • The Organizer dropdown menu can get very long depending on the number of employees belong to the selected department. It's not uncommon for a department to have over 100 employees so being able to search through the list and limit the results instead of scrolling through what could be a very long list could be beneficial.
    9 votes

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    0 comments  ·  Workplace  ·  Admin →
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  11. There is a GDPR access that normally is in the regular ARCHIBUS but it seems the AFM-CLI user that would be the client’s administrator would not have access to
    System/System/Archibus Administrator - User and Security/GDPR - Search Personal Information

    This view would grant access to what is rightfully the client’s data. Would there be intent to release that view to the Archibus cloud client administrator’s role?

    For the purposes of client staff leaving, it makes sense that the client themselves manages this data that is deemed as personal identifiable information instead of the business partner.

    4 votes

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  12. With the following settings:
    afmscmpref.basemetricunits = 0 (i.e. millimeters)
    afm
    scmpref.units = 2 (i.e. per locale)
    SmartClient locale = any locale using the metric system

    When I open an unregistered drawing in AutoCAD + SmartClient extensions, the Register Drawing popup appears with Metric - cm preselected.

    I expect the default to be Metric - mm. Allowing this default to be changed based on afm_scmpref we can avoid mistakes for clients where all drawings are in mm.

    Note when I switch the radiobutton to Imperial and then back to Metric, the 25.2 SmartClient UI does select mm automatically…

    4 votes

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  13. With reservations, whether this is a meeting room booking or a desk booking the idea is companies now need to make staff check off for before and after use of a booking/reservation, ie. 'did you do this or that?' This questions seems to vary between clients it would be nice to somehow generate a questionnaire that the administers can setup and ask a question to the requester making a reservation or a desk. Some questions they may ask could be:
    - 'Did you disinfect the space?'
    - 'Do you acknowledge you obeyed this or that?'
    - 'Comment on new safety…

    15 votes

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    Under Review  ·  1 comment  ·  Reservations  ·  Admin →
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  14. The equipment standard and bulk generation needs to be improved. The use case is if I'm going to make the effort to define an equipment standard where I've added in manufacturer information, CSI information, costs and model information, this should have copied over for the asset registry.

    So here's the use case. I have to create 10 extra equipment that came in a batch. The only thing different about these 10 items is the serial number and the unique asset ID. Meaning it's the same model number, same cost, same extra attributes, same warranty, same PO invoice.

    The improvements that…

    8 votes

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    Under Review  ·  3 comments  ·  Assets  ·  Admin →
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  15. There should be an option added in 'Manage work order generation rules' which can allow users to auto-generate work requests for next week (e.g - Sunday to Saturday) and does not include days from the same week .

    For an example to auto-generate work requests on every Wednesday for the upcoming week Sunday – Saturday . (and Not for Thursday & Friday of that same week).

    This can be helpful because workers sometimes does not get time to prepare for work requests .

    4 votes

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  16. The User Menu could be a bit more personalized by displaying the employee name vs. user name.

    6 votes

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    0 comments  ·  Platform  ·  Admin →
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  17. Based on information provided on a ticket (estimated hours, etc), automatically assign and issue work orders to a specific craftsperson on the work team who has the highest availability based on the work orders that have already been assigned to them.

    7 votes

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  18. As described on the Microsoft Support website -- https://support.microsoft.com/en-us/help/2673231/how-to-control-the-room-finder-in-outlook, an update of the Microsoft Exchange Add-in added an option to completely disable the default Room Finder by adding the following registry entry. This change keeps the default room finder hidden also on the Scheduling Assistant view.

    Outlook 2010 Location: HKCU\Software\Microsoft\Office\14.0\Outlook\Preferences
    Outlook 2013 Location: HKCU \Software\Microsoft\Office\15.0\Outlook\Preferences
    Outlook 2016 Location: HKCU \Software\Microsoft\Office\16.0\Outlook\Preferences

    Name - Type - Value
    RoomFinderForceDisabled - REG_DWORD - 1

    I suggest adding this to the Outlook Plugin MSI installer.

    4 votes

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  19. When setting a date, start and end time in the reservations console filter, and you select a room arrangement, a vlokc should appear in the scheduler/week/month view for the selected paramenters. When they are adjusted and the filter is applied, the block should adpat as well.

    in case the user drags a different time frame for the meeting, the from to time in the filter should adapt as well.

    This feature was present in 24.1 and was very usefull and widely used.

    This item will also be a workaround for a bug that does not allow you to correctly adjust…

    4 votes

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  20. As a user searching for the right equipment to attach to my work request, I'd like to be able to search quickly and easily for the equipment I'm looking for.

    Search lists, like equipment or department, are not limited by the WebC parameter "recordLimit", which limits the list to a reasonable size and institutes paging. It should.

    Also, for cases like equipment, it would be great to search by equipment standard and equipment name as well.

    10 votes

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    Under Review  ·  1 comment  ·  Workplace  ·  Admin →
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