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Archibus

Archibus by Eptura

Welcome to Archibus's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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  1. A single user would then become a part of multiple user roles either increasing their ability to view/access areas of Archibus or gradually restricting their access / VPA as roles are assigned to them.
    Therefore a user with more than one role would see all the processes for all the roles and apply all their VPA restrictions.
    This would allow admins to create roles per application (for example) and assign those to different users

    13 votes

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    4 comments  ·  Platform  ·  Admin →
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  2. We’d like to request that the OnSite application support HTTPS certificates that are self-signed or issued by internal certificate authorities, provided they are trusted by the operating system.
    This would improve compatibility with secure enterprise environments, especially those using MDM solutions and corporate VPNs.
    A local patch had previously resolved this issue successfully, and we’d appreciate if this capability could be officially integrated in a future release.

    3 votes

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    New Idea  ·  0 comments  ·  OnSite  ·  Admin →
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  3. Users would like to get notifications on their mobile devices to Check-in to their bookings. Currently the only notifications are sent by email. Not all users check their email on their mobile device, A popup notification would be very helpful for users as a reminder to Check-in to their bookings.

    6 votes

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    1 comment  ·  Workplace  ·  Admin →
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  4. When a hoteling booking is created, an activitylog record is created. The Hoteling application needs the ability to archive SERVICE DESK - HOTELING activitylog records perhaps with an application parameter and scheduled workflow rule.

    As of 2025.01 there is no mechanism to perform this function without a person manually updating the status of these records from APPROVED to COMPLETED.

    5 votes

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  5. "Close WO/WR" process has been coded long time ago with a SQL that is unefficient and many times produces errors or deadlocks. After discussing this with many BPs, we have agreed that a complete analysis with re-desing and re-coding from scratch should be performed in this process (considering not only the closing of an individual WO/WR but also the batch closing of many of them and also the AutoClose WFR).

    10 votes

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    2 comments  ·  Maintenance  ·  Admin →
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  6. We are starting to use the Check-in feature for workspace bookings and have come across a situation where an admin assistant has booked a workspace for their Executive Director and would like to check-in for the Executive Director as well. Currently the system does not allow for this to happen. Only the person for whom the booking was made can check-in. The option to allow the person that created the booking to check-in should also be available.

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  7. Archibus - Please increase the size of the pt.model_no and the pt.class fields to 32 char. This allows the ability to integrate with major part vendor

    2 votes

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    0 comments  ·  Assets  ·  Admin →
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    New Idea  ·  System responded

    Thank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.

  8. In V2025.01 when parts are received on a purchase order, an inventory transaction record is created. It would be helpful to record the Purchase Order Code on the inventory transaction record and then display it in the View Inventory Transactions Web Central view so inventory managers can report on transactions related to POs.

    2 votes

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    New Idea  ·  0 comments  ·  Maintenance  ·  Admin →
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  9. Room Code Too Small - and no way to make it larger :(

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  10. 2 votes

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  11. The ability to link a room object in Revit to more than one asset table in Archibus would be beneficial for synchronizing information between Archibus and the model. Such as room finishes and occupant information.

    2 votes

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  12. Add the Lease Description to the Rent Roll Report. We have various users that get the lease codes from an outside company and it does not make sense to them. By having the description readily available on the report they have a better idea of what the lease is about without having to click on the Detail button for each lease and especially when exporting the report and the Detail option is not available

    2 votes

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    1 comment  ·  Leases  ·  Admin →
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  13. Currently, the only way a craftsperson can view work requests dispatched to their work team(s) is if they are set as a IS SUPERVISOR = YES. But if you set them as a supervisor, they have the ability to Close and archive work requests.

    There's a need to have an in between level of access for a Craftsperson record that can only view their assigned work (IS SUPERVISOR = NO) and a Craftsperson record (IS SUPERVISOR = YES) that can view all work requests dispatched to their assigned work team(s) and be able to take supervisory action like closing work…

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  14. With version V20224-02 it is no longer possible to display apostrophe characters in the ID fields. They can still be saved, but the data record can no longer be displayed afterwards. This behavior occurs in many places in the system.
    One example is the employee definition screen. Although the employee RONALD.MC'DONALD (em_id) can be saved there, the data record can no longer be displayed afterwards. It would be nice if the behavior could be restored.

    29 votes

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    3 comments  ·  Platform  ·  Admin →
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  15. Created a recurring daily booking for 14 days. I attempted to create another booking for one of the booked days and received a prompt asking if I would like to delete the series. There is no option to cancel and rebook for a single day within the series. There should be an option to cancel the one day of the recurring booking to accommodate the new booking.

    9 votes

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    1 comment  ·  Workplace  ·  Admin →
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  16. When I try to book and receive the message that the floor is fully booked I would like the option to request a notification to advise me if a space becomes available on the date and in the space that I was requesting (example: If someone cancels their reservation).

    2 votes

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  17. As a lease contract manager, I would like to have the cogwheel function (select fields) and paging (page n of m) in all grids of the “Lease contract portfolio console” task in order to be able to work better with the lease contracts and to significantly improve the user experience and user acceptance.

    3 votes

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    0 comments  ·  Leases  ·  Admin →
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  18. The Allocation and Benchmark to display color coded for Room Category/Type and Division/Department as per defined in the ACAD highlight pattern. This is to have a consistent color coded between drawings in space console and Alloction and Benchmark

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  19. I frequently find that I need to remake PM Procedures including manually reassigned equipment/locations and defining PM Schedules whenever there are major changes to the SLA work teams and similar.

    I would like to see an option to search for equipment/locations by selecting/entering an existing PM procedure (under the filter options) in the assign procedure to equipment or location view.

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  20. There does not exist a user friendly way to export and import SLA’s from one environment to the next. A ticket was opened with Eptura (416847) to inquire about this and it was recommended to go the manual route via certain tables, though this list did not contain tables that interact between SLA’s and the Corrective Maintenance console. We, and others across the enterprise would like to see an easier way to transfer SLA’s between environments.

    Latest from the ticket referenced above is: "There are not any pre-built processes for transferring SLAs between environments; you would need to export the…

    7 votes

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    1 comment  ·  Maintenance  ·  Admin →
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