963 results found

1. Out of the Box English Quarter days for regular payments

   Enable Regional Quarter days as an OOB option for payment frequency (AR or AP)
   England: March 25, June 24, September 29, December 25

   7 votes

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   1 comment  ·  Leases  ·  Delete…  ·  Admin →
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2. Smart Client on MAC

   Create Smart Client version for MAC.

   2 votes

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   0 comments  ·  Smart Client  ·  Delete…  ·  Admin →
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3. Expand room arrangement details to support user in selecting an appropriate space to book

   When a user is trying to find a meeting space, they can filter the available rooms by type, use and arrangement. It would be useful to include more information like:
   - approvals required, offering a choice of configuration / arrangement options where a room has multiple options, etc

   3 votes

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   0 comments  ·  Workplace  ·  Delete…  ·  Admin →
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4. Mobile Apps should support physical key SSO login

   Our client is leveraging SSO with MFA, specifically using a hardware security key (YubiKey) for mobile authentication. We are able to verify that this works on a mobile phone using the web browser on the mobile phone (e.g. Chrome and Safari). However, when trying to login to the Mobile App - Mobile Framework 4.0 and Workplace, the MFA is not recognized.

   This is because the Archibus browser used within the mobile app does not support webauthn, which is the technology that allows users to log into a wbsite using a hardware security key.

   The Mobile Client and the Workplace app uses browser components provided by the device frameworks.
   For iOS this is the WKWebView component WKWebView | Apple Developer Documentation .
   For Android this is the WebView component WebView | Android Developers .

   It would be great if Archibus mobile apps can support WebAuthn.

   Our client is leveraging SSO with MFA, specifically using a hardware security key (YubiKey) for mobile authentication. We are able to verify that this works on a mobile phone using the web browser on the mobile phone (e.g. Chrome and Safari). However, when trying to login to the Mobile App - Mobile Framework 4.0 and Workplace, the MFA is not recognized.

   This is because the Archibus browser used within the mobile app does not support webauthn, which is the technology that allows users to log into a wbsite using a hardware security key.

   The Mobile Client and the Workplace app… more

   4 votes

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   1 comment  ·  Workplace  ·  Delete…  ·  Admin →
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5. Maintenance Console – Option to filter work requests by 'Verified' status

   1. Reorder the list of 'Completed' work requests via the maintenance console to place transactions with pending verification steps at the top, enabling users to view and prioritize tasks more efficiently

   2. Allow users to apply advanced filters to completed work requests in the maintenance console, specifically to view only those already verified by the maintenance supervisor

   2 votes

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   0 comments  ·  Maintenance  ·  Delete…  ·  Admin →
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6. google chat

   It would be a great idea to integrate G-Chat. Rather than using emails for notifications, to send a ping or notification via Google Chat would be a great option.

   2 votes

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   0 comments  ·  Platform  ·  Delete…  ·  Admin →
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7. Lease Rent Roll report includes expired leases

   The Lease (out of the box) Rent Roll report should not include expired leases. This is very confusing to the end user especially if they select any of the date range filter options.

   3 votes

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   0 comments  ·  Leases  ·  Delete…  ·  Admin →
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8. Projects - Route for Approval - Unable to Edit Approving Manager(s)

   In Projects, once a project has been created and then requested, it then needs to be routed for approval. Once an employee has been selected as an approving manager, it is up to that employee to approve or reject it, or else it is stuck in that state.

   If that employee is unavailable for whatever reason (left the organization, no longer in the same role, on vacation, or hit by a bus), that project can not be actioned on.

   I can think of a few solutions to this,

   1. Provide a function like Assign Substitutes like in the Maintenance and Service Desk modules.
   2. Provide a task/view in the Projects' Approve process that will allow editing of the approving manager(s) after a certain number of days as specified in an application parameter.
   3. Provide a task/view in the Projects' Approve process that will allow editing of the approving manager(s) as long as none of them have approved it yet.

   In Projects, once a project has been created and then requested, it then needs to be routed for approval. Once an employee has been selected as an approving manager, it is up to that employee to approve or reject it, or else it is stuck in that state.

   If that employee is unavailable for whatever reason (left the organization, no longer in the same role, on vacation, or hit by a bus), that project can not be actioned on.

   I can think of a few solutions to this,

   1. Provide a function like Assign Substitutes like in the Maintenance and Service… more
   3 votes

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   0 comments  ·  Capital Projects  ·  Delete…  ·  Admin →
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9. While filling the checklist in the Onsite App, there is no "." decimal button to add point places

   While filling the checklist in the Onsite App, there is no "." decimal button to add point places.

   Example :
   In the Onsite App, I have a work Request assigned to a technician and he has to fill the checklist.

   While filling the checklist, there is a number field where he need to input the reading of the pressure of a equipment.

   The meter reading value is "34.21"
   In the above value, the user is only able to input 34 value in the number field and there is no point / decimal (".") button in the number keypad.

   This feature may be important for users to add the decimal values in the onsite while filling the checklists.

   While filling the checklist in the Onsite App, there is no "." decimal button to add point places.

   Example :
   In the Onsite App, I have a work Request assigned to a technician and he has to fill the checklist.

   While filling the checklist, there is a number field where he need to input the reading of the pressure of a equipment.

   The meter reading value is "34.21"
   In the above value, the user is only able to input 34 value in the number field and there is no point / decimal (".") button in the number keypad.

   This feature… more

   3 votes

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   In Development  ·  0 comments  ·  OnSite  ·  Delete…  ·  Admin →
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10. Geolocalization and geoguiding technician to intervention

    Maintenance of big external infrastructure (airports, stadiums,...) comes with the need to precisly localize external interventions.
    This is feasible through Web central (maintenance console, locate functionality) but not through OnSite while mobility usage is key for maintaining these infrastructures.
    The need to geolocate an intervention and to be geoguided to it is raised by all these kind of clients and is currently an important OnSite missing functionality.

    6 votes

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    0 comments  ·  OnSite  ·  Delete…  ·  Admin →
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11. Enable SLO (Single Log Out) setting in Smart Client

    This is a request for SLO (Single Log Out) to be implemented in Smart Client.

    In an environment where SSO (Single Sign On) is implemented, even if users log out of Archibus, if they have not logged out of IdP (Microsoft Entra, Okta, etc.), they can log in without re-authentication.
    However, some clients require re-authentication after logging out of Archibus due to their security policies. Therefore, it is necessary to set it so that you are also logged out of the IdP when you log out of Archibus. This is known as SLO, stands for Single Log Out.

    In general, users accesses the URL for SLO provided by the IdP and then can log out of the IdP too.
    Reference: https://help.okta.com/en-us/content/topics/apps/apps_single_logout.htm
    For Web Central, I was able to implement SLO by changing the program so that it would access the above URL after logging out of Archibus. However, Smart Client does not allow to make the above changes and I cannot implement SLO in Smart Client.

    The method above is just one example, but I would like to be able to implement SLOs in Smart Client as well. This is because it is a security issue, and it is very important for clients when using the system.

    This is a request for SLO (Single Log Out) to be implemented in Smart Client.

    In an environment where SSO (Single Sign On) is implemented, even if users log out of Archibus, if they have not logged out of IdP (Microsoft Entra, Okta, etc.), they can log in without re-authentication.
    However, some clients require re-authentication after logging out of Archibus due to their security policies. Therefore, it is necessary to set it so that you are also logged out of the IdP when you log out of Archibus. This is known as SLO, stands for Single Log Out.

    In general,… more

    3 votes

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    0 comments  ·  Smart Client  ·  Delete…  ·  Admin →
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12. Craftsperson Notes field in Maintenance Console

    The field has an invisible cursor which causes the end user much confusion. It is the only field on the console work request details tab that behaves in this manner.
    Please make the cursor visible

    3 votes

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    0 comments  ·  Maintenance  ·  Delete…  ·  Admin →
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13. Connectors - Ability to stop/kill connector run

    When setting up connectors with large files, if there are issues w/ data in the file or the setup of the connector, we have to wait until the connector completes. Sometimes this can take a REALLY long time.

    It would be nice to be able to stop the connector process so that adjustments can be made to the connector config OR to the file that is being loaded.

    2 votes

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    0 comments  ·  Platform  ·  Delete…  ·  Admin →
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14. Lack of API control

    Description

    Current issue: The API provides no usage control mechanisms
    
    No quotas: No way to limit the number of requests per user or API key
    
    No monitoring: No access to usage stats, error rates, or response times
    
    No throttling: No traffic regulation to prevent abuse or overload
    

    Requested improvement

    Add quotas: Allow customizable request limits per API key
    
    Enable monitoring: Provide basic usage stats (calls, errors, latency)
    
    Implement throttling: Introduce rate limiting to control traffic load
    

    2 votes

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    0 comments  ·  Platform  ·  Delete…  ·  Admin →
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15. edit recurring room reservations in Workplace

    Edit recurring room reservations in Workplace

    3 votes

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    1 comment  ·  Workplace  ·  Delete…  ·  Admin →
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16. Input Time should be displayed for Each Checklist Item in Maintenance Survey Report

    We are experiencing an issue with the Maintenance Survey Report in our system. Specifically, we are unable to determine when each individual checklist item was entered. This makes it challenging to track and verify the timing of data entries for our maintenance activities.

    Issue Details:
    Desired Screen: Maintenance Survey Report.
    Current Problem: The report does not display the input time for each individual checklist item.
    Our Request: We would like the input time for each checklist item to be displayed in the Maintenance Survey Report, similar to how it appears in Report Central.

    Impact:
    Without the ability to see when each checklist item was entered, we cannot effectively monitor the progress and timing of maintenance tasks.
    This information is crucial for auditing purposes and for ensuring that maintenance procedures are followed correctly.

    Request for Support:
    Could you please assist us in configuring the Maintenance Survey Report to display the input time for each individual checklist item?
    If this requires any customization or if there are alternative solutions, we would appreciate your guidance on how to implement them.

    We are experiencing an issue with the Maintenance Survey Report in our system. Specifically, we are unable to determine when each individual checklist item was entered. This makes it challenging to track and verify the timing of data entries for our maintenance activities.

    Issue Details:
    Desired Screen: Maintenance Survey Report.
    Current Problem: The report does not display the input time for each individual checklist item.
    Our Request: We would like the input time for each checklist item to be displayed in the Maintenance Survey Report, similar to how it appears in Report Central.

    Impact:
    Without the ability to see when… more

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    4 votes

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    1 comment  ·  Maintenance  ·  Delete…  ·  Admin →
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17. Hoteling / Reservations : limit to working days

    In Workplace, limit the calendar to working days (configurable).

    It should be possible to configure working days, and hide / disable all dates outside (=weekends).

    And / or, "à la" Outlook, toggle between a full week / working days view.

    14 votes

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    2 comments  ·  Reservations  ·  Delete…  ·  Admin →
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18. Work Request Checklist Order and Checklist Question Order should be in sync in Maintenance Survey Report Screen.

    Whenever a user opens the "Maintenance Survey Report", the system automatically sorts the content based on the "Checklist" column by default.

    Issue:
    Due to this default sorting behavior, multiple checklists within a single Work Request appear disorganized and out of order, making it difficult to follow a logical sequence. However, the order of questions within each checklist remains intact.

    Required Fix:
    To ensure that both the checklists and their respective questions are displayed in a structured manner, we need the following functionality implemented on this screen:

    When the Maintenance Survey Report is loaded, the view should automatically sort the data by "Work Request Code" instead of the "Checklist" column.
    If a Work Request contains multiple checklists, all the questions within those checklists should also be displayed in the correct sequence.
    To illustrate the issue clearly, please find the attached video and screenshots, where:

    The checklist order within Work Requests is out of sync.
    The questions within checklists are also appearing in an incorrect sequence.
    Implementing this change will ensure that the Work Request and its corresponding checklists and questions follow the correct order, improving usability and readability.

    Whenever a user opens the "Maintenance Survey Report", the system automatically sorts the content based on the "Checklist" column by default.

    Issue:
    Due to this default sorting behavior, multiple checklists within a single Work Request appear disorganized and out of order, making it difficult to follow a logical sequence. However, the order of questions within each checklist remains intact.

    Required Fix:
    To ensure that both the checklists and their respective questions are displayed in a structured manner, we need the following functionality implemented on this screen:

    When the Maintenance Survey Report is loaded, the view should automatically sort the data… more

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    3 votes

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    0 comments  ·  Maintenance  ·  Delete…  ·  Admin →
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19. Adding assets through Space Console floorplans

    I add equipment to floorplan via Space Console, if I have a job for that particular piece of equipment on onsite app, I only want that shown on floorplan, not all equipment, there are too many assets/equipment in one location making it harder to locate.

    2 votes

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    0 comments  ·  Assets  ·  Delete…  ·  Admin →
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20. Allow adding resources to a reservation via Outlook web add-in

    Add a button to edit reservation details and add resources in the Outlook web add-in.

    This button can be a direct link to a Web Central view of the room reservation for the current meeting, which displays some general info about the reservation (reservation code), and grids showing the reserved resources (catering and others), with the option to add / remove resources.

    2 votes

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    0 comments  ·  Reservations  ·  Delete…  ·  Admin →
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