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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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963 results found

  1. Currently the capability is there through the Work Order System, but it's not available to space without a customization.

    3 votes

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    0 comments  ·  Space  ·  Admin →
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  2. Update the drawing viewer in Move Scenario Planner to use common drawing control and tools - similar to space console.

    In fact, all drawing viewers should be updated to use a common drawing controller vs. one-offs from each other.

    3 votes

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    0 comments  ·  Space  ·  Admin →
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  3. In Maintenance Console when I open a WR that has 3 priority P2, P4 and P5 (with default priority being P2) and I changed its priority from P2 to P5, then in the activities of the WR, I see that I changed the priority from 1 to 3, which are the order of the priorities, not their label.

    It would be better to display the label, e.g. Changed Priority from P2 to P5.

    4 votes

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    1 comment  ·  Maintenance  ·  Admin →
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  4. Able to change style sheet (such as background color shading, row height, column width in the paginated report of the Maintenance Console

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  5. Please add the work request ID onto actions created through the moves console (when generate service request is checked off) and if possible add the move's code to the work request that is created.

    Ideally the two would be linked so that when you click on the work request id in the moves console, it would pull up the work request in a pop-up window the way that linked work requests do. Similarly it would be use full to have something similar happen when the move code id is selected in the related work request.

    This helps cross reference the…

    7 votes

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    1 comment  ·  Space  ·  Admin →
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  6. We provide service to First Nations and have several buildings that have First Nations name using special characters. Can Archibus look into adding First Nations characters in the fonts that the system uses so we can properly name these buildings?

    33 votes

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    4 comments  ·  Compliance  ·  Admin →
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  7. The basic Export PDF option in Space Console will only work if the drawing is under a particular size and has fewer than 400 rooms. Unfortunately, this issue affects both 'Space Console' and 'View and Print Floor Plan.' The workaround for both views is to use the 'Export Floor Plans in Floors List to PDF' option (in Space Console). 'View and Print Floor Plan,' which is a view used more frequently and designed for the general user, poses a challenge for users who don't have access to Space Console and only have access to 'View and Print Floor Plan.' For…

    6 votes

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    0 comments  ·  Space  ·  Admin →
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  8. Can we have a "dark mode" option for the browser version of "Archibus" and "Onsite" on the phone, for those of us who are photo sensitive. Dark mode also reduces energy consumption.

    5 votes

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    0 comments  ·  Platform  ·  Admin →
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  9. Notification should be sent to the worker/craftperson when the responsible person validates the checklist answer with a "No"?

    This will allow worker to keep the track of any faults / errors reported while inspection

    Please find the attached screenshot.

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  10. Currently on the page which shows the list of work requests the Room Number is NOT visible. Our trades use this to plan their day and right now they have to go into each request individually to plan their day.

    14 votes

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    1 comment  ·  OnSite  ·  Admin →
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  11. The checklist provide an option to create a service request. Depending on the answer to the follow-up question, the maintenance survey report can be displayed in three different ways.
    Screenshots are available in the File tab.

    Example
    When the answer to the question is "No," the option is set to enable the creation of a service request

    NO1. the answer to the question is "Yes" → no record is added in the maintenance survey report screen.(wr_id=1150004568)

    NO2. if the answer to the question is "No Follow-up service request is displayed → Create a service request and complete the checklist →…

    5 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  12. Add a filter option in the manage service level agreements task to search for specific checklists.

    This would allow users to search for outdated checklists that need to be removed/replaced

    4 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  13. Updating OOTB Service Request Types in Service Catalog.

    We are looking to add the functionality of editing the Menu Title for Out-Of-The-Box service request types in the Service Catalog e.g. SERVICE DESK - INDIVIDUAL MOVE, SERVICE DESK - HOTELING.

    Currently, the Service Catalog is where all the request types in Workplace are created. It shows the Out-Of-The-Box request types and allows you to update the Menu Titles, but changes to the Menu Titles or descriptions are not reflected in the corresponding work request tiles in Workplace.

    You are also given a manage activity types task, to edit the same Activity…

    11 votes

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    0 comments  ·  Workplace  ·  Admin →
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  14. Enable a user that books a workstation for the whole day to check-out part way through the day and free the workstation making it available for hoteling for the afternoon portion of the day. Currently if they cancel their booking the system deletes the record of their booking completely, thus making the utilization report inaccurate.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  15. Accessibility is a requirement for my agency and the end user/workplace landing page can be difficult for those with limited sight to view. Furthermore, booking a space through the CAD drawing view, is near impossible with those with sight issues. A default view would be helpful if a voice command option is not.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  16. Starting from 2022.02 seems that there is no more option to disable prepared statements globally in web central.

    You need to take each parameter one by one and replace the ? value in original sql. If the parameter is of type date the thing is even more complex as you need to convert the date string into date object (to_date(……).
    So for debug purposes these are almost useless.

    My suggestion is to update DbConnectionImpl class and to adapt these 2 methods and use them instead of just logging the original sql string. This should work for Oracle

                private String formatSql(String
    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  17. We should be able to at least see the equipment information when scanning the QR Code.

    We are expecting that as much information is visible in the Workplace App on scanning the QR Code for any equipment, at least the same information should also be displayed on the Onsite App

    18 votes

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    In Development  ·  4 comments  ·  OnSite  ·  Admin →
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  18. Would like ways for the Emergency Teams to identify that they are at a location or a building has been cleared. And for that to be indicated on a map.
    Better ways to identify the damage to a room and the repair status. (This may be done with the work order system, but it's not clear)

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  19. We are looking for a way to simply pull up highlighted floorplans and see the details (rmcat, dv, dp, area, employee (primary and secondary assignments) and pictures we have attached to the rooms. We do not need to mark up but ideally we could select the building off a map or from the list. We do not need surveys, but would like to be able to apply the security roles to the mobile app.

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  20. 2 votes

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    0 comments  ·  Space  ·  Admin →
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