963 results found
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Cancel future bookings when an employee leaves the company
When a user leaves the company, we set their account to Disabled. We would like an automated way to be able to locate and cancel that employee's future Workplace bookings thus freeing up the workspaces they had booked.
9 votes -
Service Console - Allow all service steps to be performed
Service Console would be much more useful if users were able to action the service reqeusts similar to the individual links in Business Manager (Approve with ability to edit date field for assignment) and Service Provider (Accept/Decline, Issue/Complete - including adding est hours/cost and final hours/cost )
2 votes -
how linked tickets are tracked and displayed for Preventive Maintenance Procedures
Problem:
When you create an issue report linked to a preventive maintenance (PM) ticket, the relationship is visible in the system (e.g., in the "Related Requests" section of the ticket search screen).
However, in the database, the PM ticket doesn’t show the issue report’s information (i.e., no backlink). Only the issue report contains the PM ticket's reference (parentwrid field).Where Data is Stored:
For active tickets, the information is in the wr table.
For completed tickets, it’s in the hwr table, specifically in the parentwrid field.
To find all issue reports linked to a PM ticket,…4 votes -
Maintenace History for a ticket should also be visible on the Work Request screen
If a problem report ticket is issued with equipment information linked to it, the maintenance history linked to the equipment can be displayed and viewed on the maintenance work console screen.
But if you open the ticket information on the work request search screen, you cannot see the maintenance history.
Please find the attached video for the explanation and reference.
5 votes -
e-signature to accept work through OnSite
For many clients it is important to keep an official track of the maintenance activity completion and acceptation (legal constraints for sensitive industries such as transport, pharma, defence,...).
e-signature of the WR through OnSite is often requested by our clients/prospects and would be a key evolution for this application.4 votes -
Maintenance Console - Save filter
In the Maintenance Console, it would be nice to have the ability to save filters.
OOTB, they are saved in the recent filters but it has 2 drawbacks: 1. there is a limit in term of the number of filter saved that way. 2. they disappear when users clear their cache (which happens every time there is a new deployment).4 votes -
Add Time Zone remark for the Log time in Work Request
Currently, if an administrator or supervisor wants to view more details about a work request's history, the log time is displayed in the building's local time, not the user's time. There are no Notes or Notices to display what the time zone is. This can be quite confusing as the time zone information is not on the same page.
3 votes -
Easement Property Rights Integration/Module
The current Real Property application and schema structure allows for a very rigid 1-for-1 parent to child relationship, and only accounts for "Owned" or "Leased" property rights.
One critical element missing in the structure of Archibus is the ability to track Easement rights that are afforded to a company, especially where the company is primarily focused on infrastructure and utilities.
The attached images shows the complicated structure of easements required, in that a property records may have multiple easements located on different parts of it, and at the same time, one easement may span over multiple properties with numerous parties…
2 votes -
Space Console - Assign Employees to Multiple Rooms
Ability to assign a single employee to multiple rooms via the Space Console.
3 votes -
Room names in view and print floor plans
It would be great to have the room names available as labels in the View and Print floor plan.
3 votes -
Allow Craftsperson to add another craftsperson to work request
In Mobile a craftsperson can add another craftsperson to a work request. ideally this functionality is added to OnSite and perhaps controlled with a setting.
20 votes -
Bulk Export of Equipment Data from Equipment System Console
We are experiencing an issue when attempting to export equipment information in bulk from the Equipment System Console. It appears that there is a limit of 103 items, and we are unable to export more than this number. We regularly need to export equipment data across all sites, so it's important for us to resolve this limitation.
We are curious about the system's structure regarding data export:
In the Equipment Registration/Edit screen, we are able to export all equipment data without any limitations.
However, in the Equipment System Console, we are unable to do so.
Could you please explain why…3 votes -
Generate multiple area boundaries (Gross Exterior Areas) for publishing to Archibus
In the Smart Client Extension for Revit, only one boundary is currently allowed for gross area per floor. However, in my case, there is a building with separated areas on higher levels that cannot be combined into a single gross area.
I recommend allowing users to generate multiple area boundaries (Gross Exterior Areas) for publishing to ARCHIBUS. This flexibility would better accommodate complex building layouts.
2 votes -
Edit Archibus Data Dictionary Enum List Validation check
Edit Archibus Data Dictionary Enum List Validation check, ab-edit-data-dictionary.axvw - can we add some kind of validation check to enumlist so that it is in the correct format and enum value is actually in database? From time to time, admin user might make some update on enumlist incorrectly and when the server is restarted, it cannot be boot up because there is an issue with the enumlist, usually it is the enumlist format is incorrect or the db value in the table does not have a matching enum value in afmflds.enumlist.
8 votes -
Dynamic Scheduling for SLAs
Add the ability to use the date to perform (or similar) field instead of a certain number of days when setting up an SLA.
Example: User submits a Conf. Room Setup request, these requests can vary widely in when they need to be performed. Some users submit them a week ahead, some users submit them a month ahead. Using the time to perform as the due date would alleviate the issue of setting a specific numbers of days to perform.
5 votes -
Adding Sender email, cc'd & external emails to Maintenance Console
For tagging/emailing from work requests in the maintenance console please add the following:
add the option to email non-Archibus users (external emails)
add a cc'd function so that all the people that are tagged are on the same email instead of separate ones
The option to enter a sender email address. Such that when a client replies to an email from the maintenance console, it goes to the person sent the email from the maintenance console by default, or if selected, the sender email address specified.
I have found that most people just hit the reply button when they receive…
6 votes -
Block statutory holidays from bookings in Workplace
When booking in workspace the statutory holidays should show in the calendar so users do not book spaces on holidays.
9 votes -
Improve PDF Generation of Floor Plans
SaaS clients not happy with output options OOTB from the Space Console.
The readability is not there.The flexibilities detailed in these other tickets could improve their satisfaction:
3 votes -
Meeting Space Booking - Available Spaces in Building Modal
In Workspace Booking, users can view the available spaces within a building without needing to click on each building. However, in Meeting Space Booking, the available spaces are not displayed directly. This requires users to click on each building individually to check availability, which can be time-consuming and less user-friendly.
Proposed Improvement:
Add a feature to Meeting Space Booking that displays the number of available spaces next to each building, like Workspace Booking.5 votes -
Satisfaction Survey
In an SLS, instead of a satisfaction survey being 2 options: Rating & Notes, let it be a questionnaire. Different questionnaires should be available for various problem types.
4 votes
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