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Archibus

Archibus by Eptura

Welcome to Archibus's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Traditionally, there's a em.bl_id field storing where someone is as assigned seating and the locate the employee reports only look at that location. Can there be a workflow that just runs somehow to evaluate whether someone is at a hoteling desk right now or at a team location so that when we search for where employees are or find an employee we can to find them by their current location?

    For example it would be nice for there to be a configurable parameter so system admins can decide the order of priority of how the system should determine where someone…

    11 votes

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    2 comments  ·  Space  ·  Admin →
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  2. "Close WO/WR" process has been coded long time ago with a SQL that is unefficient and many times produces errors or deadlocks. After discussing this with many BPs, we have agreed that a complete analysis with re-desing and re-coding from scratch should be performed in this process (considering not only the closing of an individual WO/WR but also the batch closing of many of them and also the AutoClose WFR).

    10 votes

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    2 comments  ·  Maintenance  ·  Admin →
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  3. A person who uses an ACC account should se many different folders & models depending on its ACC rights. Only a few of them are related to the Facility Management « live » processes.

    It must be possible to limit the ACC folder to a specified sub-tree.

    The objective is to avoid opening models not related to ARCHIBUS, or which can alternative versions.

    It must be possible to define a unique list of models behind the « building » button?

    It should be setup in the afm_dwgs table with defining the right place to find them in ACC.

    10 votes

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    Under Review  ·  2 comments  ·  Platform  ·  Admin →
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  4. Due to security concerns, some clients cant assign all employees to thier assigned seat in the Space Console (Police Departments, Courts...). Archibus does not let you mark a seat as occupied without specifically assigning an employee to it. This makes it impossible to get an accurate vacancy count or visual of what seats are actually available. We need a way to manually mark a space as occupied or assign a placeholder user to multiple spaces so that clients can still see accurate vacancy and occupancy counts without having to assign employees to the spaces.

    10 votes

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    2 comments  ·  Space  ·  Admin →
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  5. We would like to setup PMs to generate monthly, on the first day of each month. However, the only option is to schedule for the 1st Monday of each month, for example.

    The issue clients are running into is they want September PMs to generate in September and October PMs in October, etc. If the pick the first Monday (or any other day of the week), PMs scheduled for the 1st – 7th might be generated in the previous month. For example, for September, the first Monday was 9/4 and the first Monday of October will be 10/2. On September…

    10 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  6. Archibus needs a connector ability to connect to Azure AD to important to the employee table. The existing options are limited and not all IT groups are approving them. The Azure AD connection is available in other tools and the preferred route for IT security groups.

    10 votes

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    0 comments  ·  Platform  ·  Admin →
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  7. Microsoft is making the move to disable basic authentication for mail services. Going forward, all authentication must be done through OAUTH2.
    Can Archibus be upgraded to allow OAUTH2 authentication with SMTP servers?

    10 votes

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    2 comments  ·  Platform  ·  Admin →
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  8. Ability to determine the opacity of background plans. On AutoCAD, the plan has bold lines. But after publishing, they come out faded, especially for mobile. No amount of tweaking existing parameters affects this. A CSS had to be created to bypass this functionality.

    10 votes

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    0 comments  ·  Space  ·  Admin →
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  9. For a Move Requestor using Workplace to request a move once they have selected the Building and Floor, allow the user to select a Room from a floor plan.

    10 votes

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    3 comments  ·  Workplace  ·  Admin →
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  10. We would like to be able to create “groups” of rms in order to allow booking of a non-specific workpoint in a selection of workpoint without having to re-draw an open space polyline on top of our individuals workpoints polylines to create a “group”.

    For example, we have spaces where employees are mobile during the day and can use multiple workstations depending on the task performed. We want these employees to book a "space” among a group of workpoints available for them without having to specify which one so they book a “capacity” and we can manage occupancy. So if…

    10 votes

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    0 comments  ·  Workplace  ·  Admin →
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  11. It would be good for the workplace portal to display a photo of the desk being booked.
    Though most client won't have the luxury of time to upload a photo of each desk, it would nice to have a bulk photo reference where one can upload a photo of a desk and it could mean it's the photo of all desks in the building, or desks that match a type or a floor.

    10 votes

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    Under Review  ·  1 comment  ·  Workplace  ·  Admin →
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  12. Allow Space Managers and Asset Managers, to setup their own solid or border highlights for both equipment and rooms from within Web Central without having to code - Ex. Highlight equipment by equipment standard with Fire-Rated equipment highlighted in red.

    Also, possibly combining multiple fields into a label.

    10 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  13. Checklists can get pretty lengthy. As such, a collapsible panel (or fly-out - with a status of inside questions ) would help to make them easier to navigate / complete.

    10 votes

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  14. When Booking Restrictions is On, every single space represented as a Room, follows the restriction. So, there is no possibility to have a sector of few community desks booked by Employees from different departments, or divisions, etc.

    Take parking lots as rooms for example. We shall need to have Booking Restrictions for desks but no restrictions when booking parking lots.

    10 votes

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    1 comment  ·  Reservations  ·  Admin →
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  15. Starting with v 25.x, 'Edit Data' box in SC Extension does not allow picking a value for a lower/child level data field, such as 'Department Code' unless you first pick the parent level. This has been reported as a pain point by some of our customers as it requires that you know the parent first, which is not always the case. We suggest that the original capability of selecting the child is put back in SCE.

    10 votes

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    1 comment  ·  Smart Client  ·  Admin →
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  16. REST APIs need to be able to be configured/enabled along w/ using SAML SSO.

    Currently, if SAML is configured, there does not appear to be a way to access the sub-url api/v1/data using the tokens accessed via Okta

    10 votes

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    1 comment  ·  Platform  ·  Admin →
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  17. When there are a lot of questions under a questionnaire and some do not apply based on the 1st question answered Yes/No, want to collapse the section so the user is not scrolling thru questions to get to the next section.

    In this example: a chiller system has 4 chillers, at any one time 1 or up to 4 chillers could be running depending on weather conditions.

    That means if only Chiller 3 and 4 are running, the inspector needs to scroll thru all the questions for 1 and 2 to get to their questions for 3 & 4

    If…

    10 votes

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  18. Within Mobile, when SSO has been enabled to ensure the security requirements of an organization are met, it means that there is no Signout Button/capability for mobile users. This means that we can not be cost effective in sharing mobile devices (and software licenses) because there is no Signout button or Automatic Timeout button that releases the users session login

    The work effort to work around not having a Signout Button, is to
    a) uninstall/reinstall the app every time a device needs to be shared, OR
    b) clear data/clear cache.

    This is time costly and counter productive to trying to…

    10 votes

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    1 comment  ·  Admin →
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  19. Let's say during your internet browsing window, you are in the Space console, where you have already opened up a floor plan, and certain highlights and mid way modifying some data when you realize you need to switch to another view. It would be great if the framework doesn't lose that view when switching so if you can go to another area, say the define locations, then switch back to the say the first view without having to reapply all the setting options.

    10 votes

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    2 comments  ·  Platform  ·  Admin →
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  20. The ability for all users to be able to apply a star [or other type of flag], that only they can see, to work requests within the building operations console .

    This would be similar to what you see in most email inboxes. It would allow users with high volumes of work requests to help organize them better and find work requests that they want to focus on faster. Ideally the ability to flag a work request would work like a checkbox where you would click on it and a star symbol [or similar] would show.

    10 votes

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    1 comment  ·  Maintenance  ·  Admin →
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