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Serraview

Serraview by Eptura

Welcome to Serraview’s feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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59 results found

  1. All defined spaces have a SF value. When clicking on a space within a floorplan it will display information AND the SF value. Was very surprised the report didn't allow you to pull in SF information. The report just provides building, floor and room number.

    2 votes

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  2. As an Insights user without Insights Editor or Direct Connect access,
    I would like to be able to run complex queries without the browser running out of memory,
    So that I can extract the data I need for internal reporting.

    2 votes

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  3. Develop the ability to ingest via API people booking information from Condeco into Serraview that adds to dashboards and reports.

    10 votes

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  4. Several standard reports include an "Area" metric but is unclear what that means. Some "Area" metrics are providing Gross SF and some Usable SF but continue to say "Area". Ask to retitle the column header to understand what type of space is being captured and provided in the reports.

    16 votes

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  5. Currently, report 67 works if the lowest levels of the space type hierarchy are selected, which works fine for showing a single space type, but does not work well if a group of spaces has to be selected. E.g. if all core spaces are to be shown in the report, each space types within core hierarchy has to be separately selected. This represents a challenge. The workaround is to run the report via spaces, but that works only on a single floor. If a whole campus has to be selected, that solution does not work well.

    Can the report be…

    35 votes

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  6. Would like to have reporting capabilities for cancelled reservations. We inquired and learned from SV that there are archived records for any reservations that were checked-in and then cancelled. The archived records are not currently added to Report Builder and there fore cannot be reported upon. We are requesting that these archived records be added to Report Builder to enable reporting capabilities. Would also like to suggest on existing reports that show a blank field under the Check-in column on the Desk Booking report, that instead of a blank field it defaults to show "Desk not Checked-in", This would help…

    11 votes

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  7. We currently have the ability to report on the area of spaces, but it would great to have the ability to determine the dimensions of the spaces.

    2 votes

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  8. As a Space Planner I would like to see in a heat map of the floor which will help me see which desks are always used and never used.

    Data should have a combined view of:
    - Wired SVLive data
    - Wireless SVLive data
    - Sensor data

    Note: The report should show all the floors across our building in one report.

    21 votes

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  9. As a System Administrator or Security Auditor,
    I would like to be able to see all Secured Actions for each user on a single tab,
    So that I can more easily view access at the user-level and identify whether or not each user has appropriate permissions.

    Currently, we must find the roles associated with a user, and then go to another tab to filter by each role to find all of the associated Secured Actions.

    17 votes

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  10. Request to create a report (Excel) to show Retention Notes from the Workplace or VBS modules. There is an existing report (Workpoints) that shows Comments added in VBS, but we are requesting to add the Retention Notes also.

    5 votes

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  11. Is it please possible to have the "peak people" count per floor on the PDF report?
    Can only view via live dashboard report.

    Thanks

    1 vote

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  12. Request using International Standard Time Zone abbreviations (EST, MST, PST, etc)., for any Reports that include Start Time Zone and End Time Zone, instead of using a city that resides within the time zone, but isn't necessarily a valid location for the organization. For example, using EST (for Eastern Standard Time) instead of America/Toronto (per attached).

    4 votes

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  13. Have shortcut link to key dashboards available on the serraview home page, and the ability to assign different reports to different user roles (so execs can easily find key reports for example)

    4 votes

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  14. Add a description to all Serraview out-of-the-box reports and ensure 'Output' is accurate; PDF or Excel

    2 votes

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  15. Would request a report that you can print out showing the labels as shown, such as room number and space type. Current reports do not return this data, it's only color coded with a left hand aligned key.

    13 votes

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  16. I'd like to run a floorplan report that can highlight employee tags and filter on them

    9 votes

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  17. Current Insights idle time is much less than SV (15 min); this creates a challenge when you're running reports or analyzing multiple sources of data, then Insights logs you off, only to have to start over again with your filters, etc.

    4 votes

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  18. A blank floorplan pdf report showing space type, area measure, and space name

    5 votes

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  19. 5 votes

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  20. Serraview's Space viewer and Space mapping modules are great tools to quickly visualize space with highlights and labels however, i've noticed that it's not great when Plotting/Printing out these view or hightlights.
    Yes there are reports and quick reports that allow to print to PDF and physically print but, with limitations.
    I manage space for some Large bldgs and when I want to plot to a large size of paper (ARCH D, E), there's currently not a good way to do this, in Serraview.
    I've tried work arounds but the labels, legends, and space are either too small or too…

    5 votes

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