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Serraview

Serraview by Eptura

Welcome to Serraview’s feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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59 results found

  1. As a SV user,
    I would like favorited (starred) reports to automatically be sorted by report number
    So that I can more easily find the report I'm looking for.

    Currently, the reports are ordered chronologically, according to when you added the report to the favorites list. You have to click on the ID column to sort by number.

    5 votes

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  2. We'd like to have more control/flexibility on what we can do with floorplan reports. (visible fields, occupants, vacancies, etc)

    5 votes

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  3. From UI grids of
    1) Bulk Update,
    2) People Directory,
    3) User Security,
    4) Home and
    5) Buildings and Floors.

    17 votes

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  4. Have the ability to generate and view SVLive utilization reporting in real-time rather than the current 1-day delay. This is particularly important from a BCP perspective.

    38 votes

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  5. Certain reports in Serraview are generated with a "Report generated [insert date]" subheading.

    This is incredibly useful for referencing older reports, however what the line does not tell reveal is whether that report was generated against 'Current Data' at the time, or against a 'Snapshot.' This is critical information to know.

    I would love to see this additional data added to the field.

    3 votes

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  6. Report 22 (floorplan block) labels overlap if they are too close or too large instead of dynamically adjusting to fit the area.

    6 votes

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  7. Descriptions and screenshots exist for built-in reports in help.serraview.com. Additional details would prove very helpful such as including the formulas for calculations and an explanation of each column header.

    Here is an example using report #221: https://help.serraview.com/display/SVEN/221+Badge+Swipe+Portfolio+Utilization+Report

    How is Utilization calculated? Define "Unknown" and "Visitor" under Entrants.

    16 votes

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  8. Report 46 is a great report detailing my team stacks against each building.

    1 - Can we rebuild this report in Insights?
    2 - Can we build a stack report per building? That is, a building on the Y axis, and total workpoints per org unit in the building on the stack bar?

    3 votes

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  9. I'd like the ability to print a PDF of exactly what I see on the screen

    34 votes

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  10. Make it easier to search and sort reports by:
    - Better category and labels for reports
    - Consistency in the naming of reports, so that it identifies which data is included in a report
    - Hide reports with no data because the respective module isn't in use (like Serraview Live reports)

    13 votes

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  11. Can this report include workpoint number?

    2 votes

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  12. As an Insights User I'd like a more efficient way of finding dashboards I'm interested in

    3 votes

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  13. OOB chargeback reports loaded into the standard DB for both fixed seating and agile seating

    5 votes

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  14. As a Space Planner I want a simple dashboard of my current space inventory so that know what space we've got and can tell my executive about it.

    It should include:
    - # locations (leaf level regions or cities)
    - # buildings
    - # floors
    - # Workpoints
    - # Collaborative Spaces (Seats > 0)
    - # RSF
    - # USF
    - total cost
    - average cost/WP
    - average cost/SF
    - average USF/WP

    This dashboard should:
    a. make it easy to see high level metrics, and then drill down to see more details.
    b. show where my buildings are on…

    4 votes

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  15. As a Relationship Manager, I want to provide my business units with a monthly space performance dashboard.

    The dashboard should show:
    - what space is allocated to the BU
    - how many people are assigned to that space
    - what the target ratio is for that space
    - what the actual ratio is for that space
    - how much vacancy/opportunity there is
    - what the space is costing

    1 vote

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  16. Can I have a report that shows when users login/logout?

    8 votes

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  17. Additional Historic Reporting:
    * When did Space Types Change?
    * When did Space Allocations Change?

    5 votes

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  18. Why do we need 2 legends on report 22? Can't we consolidate this down to 1 legend?

    4 votes

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  19. As a Space Planner I want to see a simple dashboard that shows me how much flex seating capacity I have based on the target occupancy ratios I have set.

    This dashboard should show:
    - #Total WPS
    - #Flex WPS
    - #Fixed WPS
    - Target Seating Ratio (Average)
    - Flex Seating Capacity (WPS * Target Seating Ratio)
    - Occupancy (Assignments)
    - Opportunity (Capacity less Occupancy)
    - $/Person (at capacity)

    The dashboard should allow me to see high level numbers, the quickly drill down into particular locations.

    1 vote

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