24 results found
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Report on Reporting
Currently, I am working on "cleaning up" the reports list within the each user role. That having been said, I am finding many seeded reports are outdated (predating the 3.0 UI). Can a seeded report be developed to report against the "ran reports" within each client environment?
Perhaps create an Excel report outlining the qty of times each report (seeded and custom reports within each environment) has been ran by users within certain date parameters chosen?
The purpose of cleaning up reporting to eliminate unpopular reports, is to make the very-long list feel less overwhelming. This will guide the users…
3 votesPlease contact your Customer Success Manager, who can assist in providing this detail. We are unable to report on this within Serraview directly, but a report can be provided upon request.
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not working like it should
I am looking for an associate's location and there is no search feature to look for an associate location on the home page. Very confusing and not user friendly.
1 voteLocator includes a search function for people and spaces - Please contact Serraview support or your Customer Success Manager to discuss
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New Space Type - Ergonomist Room
Recommending new space type "ERGO CARE CENTER" under our existing space type category 'Medical Practices'.
This would help easy navigation to all workers within their sites2 votesSerraview supports custom space types, please contact your Serraview administrators or contact Eptura Support if you require guidance on this process.
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VBS people sort
Can you add a sort feature in people view to sort by "ghost" on the floor so they can be quickly removed?
1 vote -
Engage Booking Access - Reservation Not Checked In
In the Spaces module under Engage Booking Access, it is helpful to see which reservations have not been checked at a glance.
I have attached the PDF so you can quickly identify which desks have not been checked in and investigate.
1 voteSerraview Insights offers a number of dashboards which provide details on space booking activity, including visualisations on which desks have been booked, checked in, and validated via utilisation sources such as Badge and SVLive. Insights is the preferred platform for accessing reports on Engage activity.
Please refer to the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards/Utilization_Folder or contact your Customer Success Manager for more details.
Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas! -
Add a new tab in Locator, Find a Team
It would be great to have the ability to search for team members as we do not have dedicated neighbourhoods so our employees can choose whether they work in a focus, transition or collaboration work setting for the day. It will make it easier for Managers to find their team.
2 votesSerraview Locator will be transitioned to Serraview Engage, which includes a wide range of features including a Find a Team tab.
Your current Locator will remain available until you complete this transition, however there are no enhancements planned for Locator.
If you are still using Serraview Locator, your Customer Success Manager will contact you about transitioning from Locator to Engage.
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Reinstate the 'Undo' button
In 2.66 there was an undo button which is completely missing in 3.0. To have undo button is helping when doing several updates at once and is really import and frequently used by end users. Please add it to 3.0.
121 votes -
Locator Color Legend/Key
The little grey / blue colour legend in the bottom left of locator should have the difference between light and dark blue - inactive/active on desktop, I keep having to explain this to people, whereas the rest of that particular site is intuitive. Thanks!
1 voteSerraview Locator will be transitioned to Serraview Engage, which includes a wide range of features and improved User Experience to more clearly identify different icons.
Your current Locator will remain available until you complete this transition, however there are no enhancements planned for Locator.
If you are still using Serraview Locator, your Customer Success Manager will contact you about transitioning from Locator to Engage.
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Ability to add photos to WS
Ability to attach a photo with the name and team information on locator
1 voteSerraview Locator will be transitioned to Serraview Engage, which includes a wide ranger of features including adding photos to Workstations.
Your current Locator will remain available until you complete this transition, however there are no enhancements planned for Locator.
If you are still using Serraview Locator, your Customer Success Manager will contact you about transitioning from Locator to Engage.
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Dots on dedicated spaces
Previously dots were in VBS only on workpoints, now the dots are on all the spaces that have charge rule: dedicated allocation. Often the dot is much larger than the space itself (e.g. on drawers) and it covers the space completely and also it gets visually mistaken with workpoint. Please remove the dots from dedicated spaces.
31 votes -
Create & modify space shapes on floorplans
Supporting workplace environments who have constant changes (e.g. daily, weekly) on their floorplans such as movable furniture. Need to have the ability to update existing floorplans without the need to import an updated CAD file, i.e. add pre-defined space stamps, resize it, rotate it
For example(s):
Corporate Workplace: One week there may be a pod of desks or in a T shape, and the following week the pod of desks are changed into a U shape. In particular for those companies who spin up project teams and teams moving from one building/floor to another.Non-Corporate Workplace: Movement of desks and…
63 votesAs mentioned last week, we’re retiring this item (while keeping all of the comments) in favor of two new items that represent the two major parts of this idea:
https://archibus-serraview.uservoice.com/forums/925705/suggestions/40792537
https://archibus-serraview.uservoice.com/forums/925705/suggestions/40792555
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Cancel or Stop Generating Report
If a user accidentally generates a report or inputs the wrong parameters, it would be nice to have a feature which allows the user to stop the report from running.
31 votesOnce reports are set to run, they cannot be cancelled or stopped.
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Show names on booking for floorplans
We want to be able to search for someone and know where that person booked a seat.
8 votesSerraview Locator will be transitioned to Serraview Engage, which includes a wide range of features including displaying the names of who has made a booking directly on the floorplan.
Your current Locator will remain available until you complete this transition, however there are no enhancements planned for Locator.
If you are still using Serraview Locator, your Customer Success Manager will contact you about transitioning from Locator to Engage.
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Merge Org Units / Cost Centres
As a Serraview Client Administrator,
I would like to be able to merge OrgUnits
So that I can better manage the OrgUnit Hierarchy and Orphan OrgUnits.Currently, there is no way to merge Org Units via the UI; you can only move them under new parents, delete them, or move Orphans to Unknown.
1 vote -
Automated social distancing of spaces
System automatically social distances spaces based on selected parameter (6ft, 8ft, 12ft, etc.)
10 votes -
Global Map on Landing Page
When you access Serraview 3.0, it would be great to see a global map as the landing page, so that you can use this to navigate to each site
14 votes -
Display primary location instead of no known location
When searching for People in Locator, display that person's Primary Location (as allocated in Workplace) and last seen XX mins/hours ago instead of "no known location"
9 votesSerraview Locator will be transitioned to Serraview Engage, which includes a wide range of features including displaying a persons assigned location or flexible location if they are not detected live.
Your current Locator will remain available until you complete this transition, however there are no enhancements planned for Locator.
If you are still using Serraview Locator, your Customer Success Manager will contact you about transitioning from Locator to Engage.
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DWG Download
Ability to download DWG for users with specific roles.
9 votesNot something we are looking to support within the Spaces App (replaced Space Viewer). This capability already exists via the Buildings & Floors app when you go down to the floor level you can access/download the DWG files.
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Locator Colours
Colour Management Control needs improvement
9 votesSerraview Locator will be transitioned to Serraview Engage, which includes a wide range of features and improved User Experience to more clearly identify different icons and colours.
Your current Locator will remain available until you complete this transition, however there are no enhancements planned for Locator.
If you are still using Serraview Locator, your Customer Success Manager will contact you about transitioning from Locator to Engage.
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Import Utilization Data at the Allocation Level
We collect utilization data anonymously at the team allocation level. We'd like to import that into Serraview
3 votesNot something we are looking to support.
Note there are other ways this could be potentially be achieved using existing functionality i.e Custom Fields against teams + team import.
This information can then be reported on. Later once we support Custom Colour By in the VBS, we could create a custom colour by view to visualise this information in the VBS.
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