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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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24 results found

  1. In 2.66 there was an undo button which is completely missing in 3.0. To have undo button is helping when doing several updates at once and is really import and frequently used by end users. Please add it to 3.0.

    121 votes

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  2. Supporting workplace environments who have constant changes (e.g. daily, weekly) on their floorplans such as movable furniture. Need to have the ability to update existing floorplans without the need to import an updated CAD file, i.e. add pre-defined space stamps, resize it, rotate it

    For example(s):
    Corporate Workplace: One week there may be a pod of desks or in a T shape, and the following week the pod of desks are changed into a U shape. In particular for those companies who spin up project teams and teams moving from one building/floor to another.

    Non-Corporate Workplace: Movement of desks and…

    63 votes

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    6 comments  ·  Spaces  ·  Admin →
  3. Previously dots were in VBS only on workpoints, now the dots are on all the spaces that have charge rule: dedicated allocation. Often the dot is much larger than the space itself (e.g. on drawers) and it covers the space completely and also it gets visually mistaken with workpoint. Please remove the dots from dedicated spaces.

    31 votes

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  4. If a user accidentally generates a report or inputs the wrong parameters, it would be nice to have a feature which allows the user to stop the report from running.

    31 votes

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  5. When you access Serraview 3.0, it would be great to see a global map as the landing page, so that you can use this to navigate to each site

    14 votes

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    Declined  ·  2 comments  ·  Spaces  ·  Admin →
  6. System automatically social distances spaces based on selected parameter (6ft, 8ft, 12ft, etc.)

    10 votes

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    Declined  ·  5 comments  ·  Admin →
  7. When searching for People in Locator, display that person's Primary Location (as allocated in Workplace) and last seen XX mins/hours ago instead of "no known location"

    9 votes

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    0 comments  ·  Locator  ·  Admin →

    Serraview Locator will be transitioned to Serraview Engage, which includes a wide range of features including displaying a persons assigned location or flexible location if they are not detected live.


    Your current Locator will remain available until you complete this transition, however there are no enhancements planned for Locator.


    If you are still using Serraview Locator, your Customer Success Manager will contact you about transitioning from Locator to Engage.

  8. Ability to download DWG for users with specific roles.

    9 votes

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    0 comments  ·  Spaces  ·  Admin →

    Not something we are looking to support within the Spaces App (replaced Space Viewer). This capability already exists via the Buildings & Floors app when you go down to the floor level you can access/download the DWG files.

  9. Colour Management Control needs improvement

    9 votes

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    0 comments  ·  Locator  ·  Admin →

    Serraview Locator will be transitioned to Serraview Engage, which includes a wide range of features and improved User Experience to more clearly identify different icons and colours.


    Your current Locator will remain available until you complete this transition, however there are no enhancements planned for Locator.


    If you are still using Serraview Locator, your Customer Success Manager will contact you about transitioning from Locator to Engage.

  10. We want to be able to search for someone and know where that person booked a seat.

    8 votes

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    0 comments  ·  Locator  ·  Admin →

    Serraview Locator will be transitioned to Serraview Engage, which includes a wide range of features including displaying the names of who has made a booking directly on the floorplan.


    Your current Locator will remain available until you complete this transition, however there are no enhancements planned for Locator.


    If you are still using Serraview Locator, your Customer Success Manager will contact you about transitioning from Locator to Engage.

  11. I'd like my workplace management system to include the ability track leases. A "light" lease administration package also would allow me to enter recurring costs, export rent roll reports, and be alerted to critical dates such as lease end dates.

    4 votes

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    0 comments  ·  Lease Admin  ·  Admin →

    We do not have any immediate plans to build a leasing module at this stage. We rely on third party leasing systems to feed/import leasing information into Serraview, the source of truth & management of that information sits outside of Serraview.

  12. Currently, I am working on "cleaning up" the reports list within the each user role. That having been said, I am finding many seeded reports are outdated (predating the 3.0 UI). Can a seeded report be developed to report against the "ran reports" within each client environment?

    Perhaps create an Excel report outlining the qty of times each report (seeded and custom reports within each environment) has been ran by users within certain date parameters chosen?

    The purpose of cleaning up reporting to eliminate unpopular reports, is to make the very-long list feel less overwhelming. This will guide the users…

    3 votes

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    0 comments  ·  Usability  ·  Admin →
  13. We collect utilization data anonymously at the team allocation level. We'd like to import that into Serraview

    3 votes

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    0 comments  ·  Platform  ·  Admin →

    Not something we are looking to support.

    Note there are other ways this could be potentially be achieved using existing functionality i.e Custom Fields against teams + team import.

    This information can then be reported on. Later once we support Custom Colour By in the VBS, we could create a custom colour by view to visualise this information in the VBS.

  14. Recommending new space type "ERGO CARE CENTER" under our existing space type category 'Medical Practices'.
    This would help easy navigation to all workers within their sites

    2 votes

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    0 comments  ·  Spaces  ·  Admin →
  15. It would be great to have the ability to search for team members as we do not have dedicated neighbourhoods so our employees can choose whether they work in a focus, transition or collaboration work setting for the day. It will make it easier for Managers to find their team.

    2 votes

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    0 comments  ·  Locator  ·  Admin →

    Serraview Locator will be transitioned to Serraview Engage, which includes a wide range of features including a Find a Team tab.


    Your current Locator will remain available until you complete this transition, however there are no enhancements planned for Locator.


    If you are still using Serraview Locator, your Customer Success Manager will contact you about transitioning from Locator to Engage.

  16. Since VBS has auto-save and no "undo", consider allowing Basics customers access to a single-phase version of Scenario Planner.

    2 votes

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    We no longer plan to provide Basic license level. There are no plans to restrict to a single phase, currently Scenario Planner supports up to 10 phases.

  17. As a facility manager or admin, I want a list of all of the reservations - both meeting room and desk (hoteling) - so that I can see the spaces that are being reserved, when they're being reserved, and so that I can cancel reservations as needed to free up space.

    2 votes

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  18. I am looking for an associate's location and there is no search feature to look for an associate location on the home page. Very confusing and not user friendly.

    1 vote

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    0 comments  ·  Locator  ·  Admin →
  19. Can you add a sort feature in people view to sort by "ghost" on the floor so they can be quickly removed?

    1 vote

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  20. In the Spaces module under Engage Booking Access, it is helpful to see which reservations have not been checked at a glance.

    I have attached the PDF so you can quickly identify which desks have not been checked in and investigate.

    1 vote

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    0 comments  ·  Spaces  ·  Admin →

    Serraview Insights offers a number of dashboards which provide details on space booking activity, including visualisations on which desks have been booked, checked in, and validated via utilisation sources such as Badge and SVLive. Insights is the preferred platform for accessing reports on Engage activity.


    Please refer to the help site at https://support.iofficecorp.com/Serraview/Insights/Insights_Dashboards/Utilization_Folder or contact your Customer Success Manager for more details.

    Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!

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