Dynamic Custom Fields
Be able to have custom fields that are interlinked and tier down based on request type.
The ability to customise the New Service Request form is now available.
Section titles and questions on the New Service Request Form (including Serraview standard fields) can now be created or removed, marked as mandatory and re-ordered.
Move related configuration can also be hidden from non-move related request types.
This customisation can be different for each service request type, so each request type can have a unique service request template.
Please visit the 'Modify the Service Request Form' page on the Help Centre for more information.
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