Allow clients to deactivate "This request is for someone else" function.
Allow clients to turn off the function "This request is for someone else" for new service requests so people can't submit a request on behalf of someone else.
Marius Dumitru
shared this idea
The ability to customise the New Service Request form is now available.
Section titles and questions on the New Service Request Form (including Serraview standard fields) can now be created or removed, marked as mandatory and re-ordered.
Move related configuration can also be hidden from non-move related request types.
This customisation can be different for each service request type, so each request type can have a unique service request template.
Please visit the 'Modify the Service Request Form' page on the Help Centre for more information.
Don't forget to keep adding and voting on the ideas most important to you!