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Eptura Workplace

Eptura Workplace


Welcome to Eptura Workplace's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Eptura Workplace

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88 results found

  1. Allow admins to change the sort order of the Building Filter dropdown in Space Availability. Or default to the assigned location of the logged in user, so users could more easily find their home office when booking a reservation

    1 vote

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    0 comments  ·  Reservations  ·  Admin →
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  2. Add Location and Name to work orders. Not having this information causes more work for those being informed.

    AUTOMATED MESSAGE - PLEASE DO NOT REPLY
    A work order with id 227032 has been issued.
    Description: Requesting refurbishment of office.
    - Patch holes, unused cabling outlets (marked by IT)
    - Painting

    1 vote

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    0 comments  ·  Service Request  ·  Admin →
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  3. Service Request: Additional operators when added to a service ticket do not receive email alerts that they had than been added to the request

    1 vote

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    0 comments  ·  Service Request  ·  Admin →
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  4. App Update: Support Admins and Operators having the ability to make someone else a host for reservations made on the app

    1 vote

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  5. Client would like to allow managers to reserve groups of desks for trainings, or team meetings. Now they have to book multiple desks, one at a time.

    1 vote

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    0 comments  ·  Reservations  ·  Admin →
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  6. Email Notification to Update

    Ability to set rules that after x amount of days of a open service requests, it emails operator to make sure status is accurate

    1 vote

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    0 comments  ·  Service Request  ·  Admin →
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  7. When working on a building hierarchy, client did not like how the building was showing up so went to delete it. What the client didn't realize is that deleting that hierarchy was actually deleting the building from the system. Suggestion for the Product Team to included in the "are you sure you want to delete" message that by proceeding, you are actually deleting the building from the system not just deleting the hierarchy.

    1 vote

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    0 comments  ·  Space  ·  Admin →
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  8. In the Service Request module for International Ship Requests, we need a tab for forms at the customer level, so they have access to forms that is needed for their request.

    1 vote

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    0 comments  ·  Service Request  ·  Admin →
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  9. Test Idea details

    1 vote

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    0 comments  ·  Asset  ·  Admin →
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  10. Freeze or isolate AutoCAD Hatch in 2D view of iOffice. Stops hatch from becoming distorted and appearing inaccurate, as zooming in & out results in the hatch moving.

    1 vote

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    0 comments  ·  Space  ·  Admin →
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  11. Allow disabling changing time of day for users submitting copy requests. Additionally, allow setting a minimum required number of business days before a due date can be set.

    1 vote

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    0 comments  ·  Copy  ·  Admin →
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  12. Automatically halve paper stock when users submit double sided requests

    1 vote

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    0 comments  ·  Copy  ·  Admin →
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  13. Allow us to add additional options to the Request Queue page, in addition to the Job, Job Description, Requestor, etc. I'd like to see things such as binding/paper sides/ paper stock/paper size/etc

    1 vote

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    0 comments  ·  Copy  ·  Admin →
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  14. Add a way to mass download files from copy requests. At times we receive requests with upwards of 100 attachments. Downloading individually is slow and unreliable.

    1 vote

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  15. Dynamic field setting in the additional fields. Some of our service requests need up to 12 pieces of information, of the same type. Today, we manually set this up as ABC1, ABC2, ABC3 etc all the way to 12. It would be more elegant to allow this to scale and add another line each time one is filled out, so that the service request form is "smarter". Meaning after ABC1 is filled out, ABC2 shows up as optional. Fill that out, then ABC3 shows up.

    1 vote

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    0 comments  ·  Service Request  ·  Admin →
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  16. Adjust polygon size and shape

    1 vote

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    0 comments  ·  Space  ·  Admin →
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  17. We are using iOffice for both workspace reservations and parking. We have a neighborhood in our parking garage with a member group using Handicap parking spaces. We would love to see a feature where the names of these users is masked when they make a reservation to maintain their privacy

    1 vote

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    0 comments  ·  Reservations  ·  Admin →
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  18. External and internal certifications in the operation/manipulation of your software. An example is Microsoft gives certifications to users form their apps. PowerBI, Excel, etc. anyone can get a certification on through the Microsoft Learn platform. What if Eptura offered a certification (beginner, intermediate, expert) to their own employees and offered the same certifications to their external users/companies that use the platform? I work for Synovus Bank, and we use Condeco and Eptura for move management, work orders, and reports. The assets, agreements, and reports tabs are underutilized because there is a lack of formalized training on how to use them.…

    1 vote

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  19. Would be ideal to allow admins to restrict bookings to one desk per person except specific people that book on behalf of others.

    1 vote

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  20. Sometimes I need to block-off a space so that no future reservations for that space are made, however we want to keep any reservations that were made prior to the space being blocked-off. Right now I'm told that check-in reminder notifications and emails are not sent for those prior reservations if the space is blocked-off. I think it would be helpful that all reservations regardless of the space being reservable or not be sent check-in reminders. Or in the least that it's an option to turn that function on and off.

    0 votes

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    0 comments  ·  Reservations  ·  Admin →
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