67 results found
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2 votes
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Hide specific allocation categories from end users
Feature request: allow admins to hide specific Allocation Categories from end users on the Space Desktop.
Example use case: Space Admins could allocate individual spaces to specific departments for space planning purposes, WITHOUT giving those departments reason to push back when allocations change.2 votes -
Visitor Check In Emails to Host
Currently the emails sent to hosts when visitors are checked in have confusing verbiage that the visitor checked in "at Desktop" and does not pertain at all to where the host needs to greet their guest.
Would also like to see more content of this email able to be edited by the administrators to create a better experience for our customers and their guests.
2 votes -
Enhance legibility of the text when plotting from Space Module
When plotting PDFs and large paper prints for customers, the text legibility is very grainy/blurry. They need to be able to read names and workspace numbers.
6 votes -
Add options for 'How Often' selections
When creating a Recurring new request, it would be useful to add the following options under 'How Often?': Quarterly, Biannually, Annually
2 votes -
Show conf room names on My Reservations screen
I would like to be able to see the room name on the My Reservations screen. The phone app has this feature however the web app does not. This will make reviewing conf room reservations more manageable.
3 votes -
Request Center Updated with Location
When the request location gets updated, it updates the center that the request location is in. So for example, if I update a request from a Florida office to an Atlanta office, it will place the request in the center that the Atlanta office is assigned to. I should then be able to assign the request to an operator within that center.
2 votes -
If/then branching for additional fields (Service Request)
Nested logic for custom additional fields - if/then branching
3 votes -
reservation Check-in
Reservation Check-in within the desktop platform
2 votes -
searching reservations - hold building/floor
when editing or removing a reservation because of an availability change (reservable to assigned for example), could the building/floor/station remain the same instead of defaulting back to original view?
1 vote -
qa
qa test
1 vote -
Space Information should display different options besides Exterior Gross Area
There should be a way to swap Area (which is derived from the Exterior Gross Area) for another value. Exterior Gross Area implies the organization owns the building, but for many organizations, they lease the space. Exterior Gross does not factor into calculations when we account for how much a space costs. We use Lease Rentable Area, and we should have the option to use that more prominently instead of fishing for that information.
Eptura as a whole should have more configurable options. Everything is very fixed, and fixed in a way that serves some but not all which creates…
1 vote -
One Reservation at a time
A rule/ability to prevent users from reserving two spaces at a time
2 votes -
Hummingbird "View All" requests
Hummingbird does not have a "View All" option for service requests like the desktop has, and it should. Not having the same search creates a confusing experience for the customer when they are quickly trying to alert service teams of an issue. For example, an air conditioning request could be named "air conditioning", "HVAC", "Too Cold"/"Too Hot," etc. which makes searching impossible if the request type names aren't known by the customer and takes extra time if they end up submitting on the desktop when they get back to their computer.
2 votes -
Promo Content Images
As an admin, I would like the Reservation Promo content feature to allow for an image to be copy/paste or stored in Eptura instead of a public URL in order to not have to set up a separate public site for internal information.
2 votes -
Notices & alerts by Building
As an admin I would like to be able to provide users emergency or 'promo' content in the desktop and hummingbird app in order to alert users when there is an issue or information that needs to be shared based on the building they are assigned to.
An example would be to have a banner across the top of screen when someone logs into desktop. It would be nice to be able to format and link to a splash page for an image or more information. This would be similar to promo content available in Hummingbird.2 votes -
QR codes scannable by any mobile camera
IMPORTANT - Service Request QR codes should be scannable by any mobile camera and not just through the app
1 vote -
Set reservation time/day default to All Day
When making a reservation, could the default be set to All Day instead of Partial Day?
1 vote -
Allow all users to see who has reserved station
Can we make it so all Eptura users can hover over a workstation (in Reservations/Space Availability) and see who reserved it? Right now only admins can do that. It would be useful for everyone on our system to be able to see the names.
1 vote -
Requesting to change request type after it is closed
It would be extremely helpful if we could change the request type after a work order has been closed/completed
1 vote
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