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Eptura Workplace

Eptura Workplace


Welcome to Eptura Workplace's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Eptura Workplace

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88 results found

  1. Would like to have QR codes for Assets

    1 vote

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    New Idea  ·  0 comments  ·  Asset  ·  Admin →
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  2. What field represents the unique asset ID in the inventory database?

    1 vote

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    New Idea  ·  0 comments  ·  Asset  ·  Admin →
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  3. As a general suggestion, there should be functionality that would allow for multi-select for desk reservations. There could be admins that have a need to book multiple desks and it would be much more efficient for admins to book multiple desks at a time instead of one by one.

    Thank you!

    1 vote

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    New Idea  ·  0 comments  ·  Reservations  ·  Admin →
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  4. Hi,

    I was wondering if it was possible to add function to allow us to delete Markers from the floor plans on mass instead of deleting them one by one.

    Thank you,

    Jason Blackwell

    1 vote

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    New Idea  ·  0 comments  ·  Asset  ·  Admin →
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  5. Additional fields for meeting rooms that capture capacities for different furniture configurations like u-shape, campfire, hybrid, conference, classroom, theater. We only have total capacity now. PLUS Also a way to note if the room can be combined with another to create a larger room.

    1 vote

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    New Idea  ·  0 comments  ·  Space  ·  Admin →
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  6. TRAC does not send confirmation/completion emails to entered requester. I create print requests on behalf of customers. I can enter customer's email from directory or manually, but TRAC does not send confirmation/completion emails to beneficiary (original requester). TRAC SHOULD send those auto emails.

    1 vote

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    New Idea  ·  0 comments  ·  Copy  ·  Admin →
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  7. Ability to modify the format of the emails we receive from Service Requests. The current format is rather jumbled and makes it challenging to extract the necessary details. It does not match the format/flow of the questions asked in Service Requests.

    1 vote

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    New Idea  ·  0 comments  ·  Service Request  ·  Admin →
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  8. The attachment includes details with screenshots as well.

    Title: Multiple Seats per Person (Primary + Alternates) with Map/Profile Visibility

    Problem:
    -Each teammate can only hold one seat.
    - No way to assign/track multiple seats per person.
    - Workaround (mark alt seat as “Visitor”) is error-prone; shows on desktop only, not Hummingbird mobile.
    - Impacts reporting, visibility, and Outlook DL accuracy.

    Proposal:
    - Allow multiple seat assignments per person: 1 Primary + N Alternate seats.
    - UI: assign/manage seats on the person record; tag each seat as Primary or Alternate.
    - Visibility: show Primary and Alternates on desktop and Hummingbird maps;…

    2 votes

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    New Idea  ·  0 comments  ·  Space  ·  Admin →
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  9. Space Test Idea

    1 vote

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    New Idea  ·  0 comments  ·  Space  ·  Admin →
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  10. Eptura Service Requests - Users should not see or be able to associate an asset to a service request. This section is hidden when customers are submitting the request but if they open the request up, they see the 'Edit', 'Service History' and 'Edit Asset' buttons and are able to change update some of the information.

    1 vote

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    0 comments  ·  Service Request  ·  Admin →
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  11. When we reload the page, it doesn't stay on the same one; instead, it resets everything... We need to discover a method that allows us to refresh the page while remaining on the current page, rather than losing all the data and having to re-enter all the information again.

    1 vote

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    0 comments  ·  Reservations  ·  Admin →
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  12. Clients would like to set reservability on a schedule. Make desks reservable on Mon/Wed/Friday for example, or on Tues/ Thursday only.

    2 votes

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    1 comment  ·  Reservations  ·  Admin →
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  13. Can you visually see by hierarchy where teams are reserved? It's difficult to find where my team is working without typing in each person's name to find where they are. We need something simpler.

    1 vote

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    0 comments  ·  Space  ·  Admin →
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  14. qa rc mkk

    1 vote

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    0 comments  ·  Mail mobile app  ·  Admin →
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  15. qa rc mkk

    1 vote

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    0 comments  ·  Reservations  ·  Admin →
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  16. qa rc mkk

    1 vote

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  17. I've noticed that the reports that I generate that contain bar graphs or pie charts, don't actually show you the totals if you go to print. Meaning, If you select a bar it will show you the qty if you hover over it with your mouse.

    How do I generate a printout of a graph/chart that contains the actual numbers?

    I know you can export using different selected outputs but how do I get the chart/graph along with the numbers without re-creating myself?

    1 vote

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  18. qa tes trc test

    1 vote

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    0 comments  ·  Mail mobile app  ·  Admin →
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  19. Using the Mail module on the desktop today requires the use of Internet Explorer which has not been a Microsoft supported browser since June 2022. While Edge is able to be used but only in IE compatibility mode, there is a limitation as these settings either need to be applied each time a user logs in OR set the settings for a time limited 30 days and then reset again.

    Use of the IE compatibility mode also poses a risk as that could be disabled at anytime by Microsoft or our company technology department since they also have browser settings…

    1 vote

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    0 comments  ·  Mail  ·  Admin →
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  20. Sometimes I need to block-off a space so that no future reservations for that space are made, however we want to keep any reservations that were made prior to the space being blocked-off. Right now I'm told that check-in reminder notifications and emails are not sent for those prior reservations if the space is blocked-off. I think it would be helpful that all reservations regardless of the space being reservable or not be sent check-in reminders. Or in the least that it's an option to turn that function on and off.

    0 votes

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    0 comments  ·  Reservations  ·  Admin →
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