87 results found
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Additional Meeting Room Fields
Additional fields for meeting rooms that capture capacities for different furniture configurations like u-shape, campfire, hybrid, conference, classroom, theater. We only have total capacity now. PLUS Also a way to note if the room can be combined with another to create a larger room.
1 vote -
non sent emails (but should)
TRAC does not send confirmation/completion emails to entered requester. I create print requests on behalf of customers. I can enter customer's email from directory or manually, but TRAC does not send confirmation/completion emails to beneficiary (original requester). TRAC SHOULD send those auto emails.
1 vote -
Asset Service Requests - Customer permissions
Eptura Service Requests - Users should not see or be able to associate an asset to a service request. This section is hidden when customers are submitting the request but if they open the request up, they see the 'Edit', 'Service History' and 'Edit Asset' buttons and are able to change update some of the information.
1 vote -
Page Reload Reset Everything
When we reload the page, it doesn't stay on the same one; instead, it resets everything... We need to discover a method that allows us to refresh the page while remaining on the current page, rather than losing all the data and having to re-enter all the information again.
1 vote -
Clients would like to be able to set desks to reservable on specific date schedule. Example: reservable on Mon- Wed Friday.
Clients would like to set reservability on a schedule. Make desks reservable on Mon/Wed/Friday for example, or on Tues/ Thursday only.
1 vote -
Simpler way to find where my team is sitting
Can you visually see by hierarchy where teams are reserved? It's difficult to find where my team is working without typing in each person's name to find where they are. We need something simpler.
1 vote -
Print Number/Qty on charts & graphs
I've noticed that the reports that I generate that contain bar graphs or pie charts, don't actually show you the totals if you go to print. Meaning, If you select a bar it will show you the qty if you hover over it with your mouse.
How do I generate a printout of a graph/chart that contains the actual numbers?
I know you can export using different selected outputs but how do I get the chart/graph along with the numbers without re-creating myself?1 vote -
Remove dependency on IE browser for desktop Mail module
Using the Mail module on the desktop today requires the use of Internet Explorer which has not been a Microsoft supported browser since June 2022. While Edge is able to be used but only in IE compatibility mode, there is a limitation as these settings either need to be applied each time a user logs in OR set the settings for a time limited 30 days and then reset again.
Use of the IE compatibility mode also poses a risk as that could be disabled at anytime by Microsoft or our company technology department since they also have browser settings…
1 vote -
searching reservations - hold building/floor
when editing or removing a reservation because of an availability change (reservable to assigned for example), could the building/floor/station remain the same instead of defaulting back to original view?
1 vote -
Hide specific allocation categories from end users
Feature request: allow admins to hide specific Allocation Categories from end users on the Space Desktop.
Example use case: Space Admins could allocate individual spaces to specific departments for space planning purposes, WITHOUT giving those departments reason to push back when allocations change.1 vote -
Space Information should display different options besides Exterior Gross Area
There should be a way to swap Area (which is derived from the Exterior Gross Area) for another value. Exterior Gross Area implies the organization owns the building, but for many organizations, they lease the space. Exterior Gross does not factor into calculations when we account for how much a space costs. We use Lease Rentable Area, and we should have the option to use that more prominently instead of fishing for that information.
Eptura as a whole should have more configurable options. Everything is very fixed, and fixed in a way that serves some but not all which creates…
1 vote -
Set reservation time/day default to All Day
Can the default time frame for reservations be "all day" instead of "partial day"?
1 vote -
Display photos of reservable spaces
Dear Eptura Team,
I would like to request an enhancement to the reservation module within Eptura Workplace. It would be highly beneficial to have the ability to upload and display photos of reservable spaces. This feature would allow users to view images of the different spaces available before making a reservation, helping them select the option that best suits their specific needs.
Thank you for considering this enhancement, and I appreciate your continued support in improving the user experience.
1 vote -
QR codes scannable by any mobile camera
IMPORTANT - Service Request QR codes should be scannable by any mobile camera and not just through the app
1 vote -
Set reservation time/day default to All Day
When making a reservation, could the default be set to All Day instead of Partial Day?
1 vote -
Add date to Mobile Mail label
For Mobile Mail it would be good to add the received date to the IOS label print out.
1 vote -
Prevent more than one reservation at a time
Add a toggle on and off feature the reservation module that can prevent users from reserving more than one space at a time based on office location.
1 vote -
Seating Chart names flexibility
I would like it if you could change the layout of people's names. It would be nice if we could do first name last initial consistently, or choose to have the first and last name on separate lines so everything looks a lot cleaner
1 vote -
Client agreement splash page when opening a service request. This option exists in the copy request module already. (attached)
Support ticket #695467 - RE: Request for Support – Service Request Module Enhancement.
We are currently in the process of reimplementing the Service Request Module, and the client has requested that we configure a splash page to appear when a request is submitted. This page would display a message along with a checkbox for the end user to read and acknowledge the terms and conditions before proceeding.
We were informed this is an enhancement feature request. We currently use this feature in the copy module however it is not available in the service request module.
@Brittany Jacobs is leading the…1 vote -
Custom Markers
I would like to be able to upload and add custom markers to the floor plan. It would also be helpful to create a legend with markers when printing. An example would be for a Life/Safety plan.
1 vote
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