Add ability to force completion of a Service Task prior to completion of the Work Order when Parts are not required
Clients need a way to force technicians to perform the Inspection/complete the Service Task(s) before completing the WO. Currently, the client can toggle on "Service Task with parts and labor" requirement on the Work Order Workflow Settings; however, a part is not always required.
In the screenshot below, the technician was able to complete the Work Order without having completed the Inspection.
1
vote
Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
-
This is essential for O'Reilly Automotive and for EnviroServe