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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1041 results found

  1. Having this extra field would be very useful when the users search for colleagues and have to call them.

    5 votes

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  2. It is not clear when creating a new forms based login how long the activation link is active for. Please add wording to the activation email indicating when the link will expire.

    5 votes

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  3. We assign fixed desks to workspaces such as offices that should only be used by one person while allowing others to find their location and status in the system. Currently fixed desks are being released to be reserved by others when the assigned user changes their status from “In the Office” to “Working Remotely”. As we believe that this should be a functionality of a Flexi-Desk, I would like to request the trigger be removed so that when a fixed desk user changes their status from “In the Office” to “Working Remotely that their desk is not be made available…

    5 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  4. People in my office are using this function when booking for guests. The problem is that the booking just says something like : John Smith. We don't know who has made the booking, who the person is and there's no mandatory fields like phone number or host. From a safety perspective not knowing who a random person is or who is responsible for them in the building is an issue.

    5 votes

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  5. Expand the find a colleague menu to view all people working from your office on a particular day, and be able to sort by department.

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  6. While there exists the ability to configure a custom NTP server for screens, the configuration options are available only once a screen has progressed to the point of being activated. A prerequisite to activating a screen is to be able to connect to an NTP server. Often customers use a hotspot to activate, then configure the NTP server before connecting the screen to the customer network. Some customers are unable to use hotspots and only have access to the restricted network.

    The request is to enable customer NTP server configuration to prior to the activation step for customers that do…

    5 votes

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  7. a function which allows meeting attendees to check meetings in on screen in the event meeting organizers are not available

    5 votes

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  8. Whole day configuration and check-in period.

    Whole day booking had been selected to ensure a one person, one desk booking per day such that COVID-19 cleaning procedures are integrated with the release of the desk.

    When a whole day is selected in advanced/global setup/desk booking, the check-in period in the application setup in groups is also changed to reflect one period, that being AM. This only has a time limit of 11:59AM. If there are afternoon shift staff booking a desk and they are not in to check in by 11:59AM, their desks are bumped.

    The system can be configured…

    5 votes

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  9. When changing multiple days in advance to the status not working as an end user, every day need to be changed individually (applies to web- and mobile app). It would be much easier for the end users to select mutiple days and set them to "not working", e.g. when going on annual leave.

    5 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  10. Condeco Cloud collects various logs in relation to interactions the platform has undertaken with other systems and users. For example, who undertook what actions in the tool, who signed in and when, synchronisation to Exchange mailboxes, who requested meetings, who was invited, dates and times, SSO integrations and Office365 integrations, creation/deletion/configuration changes of meeting rooms, desks, user accounts etc.

    Most of these logs are not accessible to the end customers Security Information and Event Management (SIEM) toolsets (i.e. Splunk), and are stored alongside other Condeco customers log data. Because of this it is problematic for Condeco to extract data in…

    5 votes

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  11. Floor seating map

    5 votes

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  12. When a visitor is being added, the solution shall ensure the following information is mandatory:
    • Visitor Name (First Name & Surname)
    • Visitor Phone Number
    • Host Name (First Name & Surname)
    • Host Phone Number
    • Pass Type
    • Arrival Date/Time
    • Departure Date/Time

    5 votes

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  13. When administering Groups it would be ideal to provide an option to apply a change to all groups in a location vs. having to edit every group for a single small change that applies to all groups at a location.

    5 votes

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  14. Could a field be added to visitor section where admins could add a vehicle registration number details?

    5 votes

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  15. We are unable to produce a Power BI dashboard from the Condeco template which also includes future booking data. This means the developed dashboard is only able to analyse bookings up to and including yesterday, and we therefore cannot use the dashboard to assess capacity/bookings for the following week/month etc.

    5 votes

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    1 comment  ·  Reporting  ·  Admin →
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  16. Add breadcrumbs to the floor plan administration page similar to the desk booking interface. It's a pain to have to re-select alternate floor to get back to main floor plan on a particular floor just to configure a group.

    5 votes

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  17. Hi
    At the moment when defining the Floors in a Location we can define the Floor Name against each floor number, so if we had 4 floors above Ground, we can set them as 1st Flr, 2nd Flr and so on.
    On the Booking Grid floor drop-down it displays this as '1st Flr (1)' 2nd Flr (2) etc.
    Some Locations have a 'mezzanine' floor and there is currently no way I know of to set the right floor number. If we had 4 floors above Ground M,1,2 and 3 - I would have set the Mezzanine floor as floor 1,…

    5 votes

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    2 comments  ·  Other  ·  Admin →
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  18. Provide an 'office map' on the desktop portal for the desk booking system.

    5 votes

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  19. Currently if a user is allowed to book 5 days a week, he will show 2 slots per day booked. So if the user books the same desk for 5 days, the reports shows 10 slots. However, if the user books a different desk the slot count total doubles on the report.

    Example:

    User: Condeco
    Book Slot Allowance: 5 per week

    Scenario 1: Condeco books Desk 01 (5 days)
    -Report shows total slots 10

    Scenario 2: Condeco books Desk 01 (4 days) & Desk 02 (1 day)
    -Report shows total slots 20, instead of 10

    Would also be great if…

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. There should be no requirement to provide room defaults when room booking is not in use. Omnicom is using desk booking only on some of the instances and users are being requested to add room defaults.

    • Created on Behalf of Omnicom
    5 votes

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