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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1070 results found

  1. Bug in Condeco 'Quick Search' where pre selected date is changing when floor is changed
    meaning that by doing selection 1. date 2. floor that date is changed again into today day - ref ticket 385717
    thanks,
    Ann

    1 vote

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  2. attributes cannot be saved on the profile, used for desk booking
    and need to be selected again and again by booking a desk,
    what is possible on the web
    Ann

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  3. Looking for colleague with no restriction of visibility of names out of Resource group access :
    meaning that by looking for colleague, the result is giving employees outside the location / resource group of user Permissions
    that is a data privacy issue for Austria and Germany
    Ann

    1 vote

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  4. On the app, the name of employee who booked a desk is not visible on the APP
    of course if the user is visible in the profile

    the name can be seen on the web but not on the app

    thanks
    Ann

    1 vote

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    1 comment  ·  Desk Booking  ·  Admin →
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  5. Condeco Magic Auth/QR Code Challenges.
    • QR codes cannot be rendered on our mobile browser as they are not embedded in the email – even if they were, there is no way to scan a QR code on the same device
    • Reliance on a desktop or 2nd device to login – means you need to display the QR code on a desktop to scan it
    • The Log in with Email button does not work as we do not use native Safari browser or native Email clients for security reasons
    potential solutions to the challenge:
    1. Extract the data…

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  6. How to configure the new device

    1 vote

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  7. currently you can only set the time a desk is bookable either in weeks, days or same day. it would be very useful (especially for parking) to be able to set the time a space is available to be booked the day before at, for example 3pm. this would allow an admin to make any changes necessary to the group of spaces during the day up to 3pm (in this example). like close off spaces for contractors or last minute visitors. and still allow user to book those spaces within the working day (3pm-5.30pm). i have found a current work…

    1 vote

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  8. Asymmetry causes a lot of support tickets for us. Not only does it add to confusion when you can book for a team on mobile but not on desktop, but this has broken some parts of our system.

    In particular, we can't enforce certain required information fields on Mobile. This is allowing certain reservations and setups to get much further than they should, disrupting workflows.

    1 vote

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  9. I do not understand what is requested here. I'm sorry.

    1 vote

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  10. Audit trail for Admin tasks i.e. Report management, Room/Resource changes, User management

    I believe being able to audit who has made changes and when is essential functionality on any platform

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  11. By automatically defaulting the date to be atleast the same as the arrival date and the time to be AFTER the arrive time was picked, it would save a lot of hassle.

    1 vote

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  12. Provide admin setting to define on e.g. per booking group/per site which booking workflow (meeting spaces or personal spaces) opens by default when opening the main app in the wep portal. We have sites with personal space booking only but here users are always landing in the meeting space worklfow by default cause we have this available at other sites.

    1 vote

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  13. Today, you can view your calendar and see the if your "team" is working at one location. This location has to match your default location configured in the app. You will NOT see your other team members bookings at other locations. For example, if my default location is set to NYC I will only see my team members that have booking in NYC. If I have other team members working from other locations (LA, Chicago, etc) I will NOT see their bookings UNLESS I change MY default location to their working location( LA, Chicago, etc). Please enable the search to…

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  14. Because after adding a department to the mobile APP, you can only book a seat in the department by clicking on the department. If you want to book other seats, you need to click on other departments to book other seats. Hope to add an Any option to see all seat

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  15. I do not see the floor plan LEGEND in the mobile app. I DO see the floor plan LEGEND in the web portal. Can we get a LEGEND to appear in the mobile app as it appears in the web portal?

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  16. Just because we have O365 doesn't mean that we use teams for meetings.

    We should be able to turn this option off. or give the user the option to book a teams or not.

    It is not our preferred system for remote meetings and we should be able to choose not to. It's going to cause a lot of issues.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  17. It would be nice to setup user profiles with preferred attributes for certain bookable groups?
    As with the idea of having Condeco being a company's universal source of booking various resources (eg. Desk, Car Park, etc...)

    It would be nice if you split these resource into groups, you can have certain attributes for each group, which is possible, but when you set your profile up, you can't have preferred attributes for each group.
    You can only have all your attributes listed in your settings, not for each group.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  18. At present, user can check-in their desk from anywhere from Condeco web portal or from mobile app. User should not allow to do Desk Check-in manually through either mobile app or web portal.

    Auto Desk check-in should only happen through mobile when user is around / near the desk. This will prevent user to perform desk check-in when they are not in office.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  19. Currently linked rooms aren't available in the mobile app and must be booked within the web application. If booked it's not possible to edit a linked room booking. Edit is only possible in the web application.

    1 vote

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    1 comment  ·  Mobile  ·  Admin →
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  20. There is no option to select the type of meeting, i.e. Internal / External on mobile app.

    Please introduce this asap.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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