1096 results found
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Allow admins to prevent users from updating their email address in their profile
We use SSO although one of our users managed to change her email address in her profile to her personal email address. She then reported that things "weren't working properly" - the SSO continued to work but she reported that her notifications were going to the "wrong" email address and didn't know what. She also didn't know that she'd changed the email address.
From an admin perspective it would be beneficial to be able to lock this down so that individuals can't change the email address and cause support issued.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Automatic release of fixed desks by weekday as an admin rule
Enable a rule that automatically releases fixed desks reserved for senior executives when they are not in use, so these desks become bookable by other users on those days. This ensures that senior executives always have guaranteed desks on the days they are on-site, while maximising utilisation by making the same desks available to everyone on the remaining days of the week.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Improve QR Code Desk-Booking Error Messages and Booking Logic
Currently, the system displays a generic error message when a user scans a QR code to book a workspace but already has an active booking. This creates confusion and leads to unnecessary support tickets, as the message looks like a technical fault and provides no clear guidance.
Current Situation:User scans a QR code to book a workspace.
If an active booking already exists, a generic error message appears without explanation or options.Problem:
Users do not understand why the booking fails.
No clear instructions or alternatives are provided → frustration and increased support workload.Proposed Enhancement:
Preferred Solution:
Display…1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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End of reservation reminder
Send an email/notification 10 minutes before reservation is completed. This will remind them that they need to wrap up for the day, so the next reservation does not have to wait or "fight" for their booked workstation.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Turn off status globally for all users
We recently started using our HR system to log whereabouts ie working in the office, remotely etc. We've had some questions from our users on whether we can turn off the status tab that shows on the home screen in Eptura Engage - as it led them to be confused as it doesn't match what their status shows in our HR system.
It would be good to have a way for us to turn this off on a global level so no users see that status tab on the homescreen.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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"Vendors" must be available for Location Admins too!
The "Vendor" menu is currently not available to other admins, which is really impacting our life. They should have the option to manage vendors by themselves, grant access, create new ones and even update their responsibilities.
Please update this function, so that location admins can also update vendors!
1 voteThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Order Catering: Set "Catering (All Items) as standard instead of "Please select"
If you are ordering catering at the moment, you always have to click twice per item. First the group you want to have and afterwards the item itself.
Instead of having as default "Please select" please set "Catering (All Items) as default, that would eliminate in 80% of the bookings the second click and would be much more efficient.
We have locations where we have 95% catering in all meetings - let´s make the order process easier!1 voteThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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Translate Service Items
Currently it´s not possible to translate service items like Catering, Equipment etc. to different languages. Please offer the possibility to translate service items too! We have many locations which are dealing with at least two languages, so we have to bring this option also to the service part. This is really crucial for us!
1 voteThank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.
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“Your booking” section visibility/order
Could columns be re-order to have the Meeting Room column (Location) directly after the Date/Time of the meeting to avoid scrolling to the end of each line + full visibility of the location details to avoid hovering over for full room details.
The column order would be on the line of: Time – Meeting – Location – Booking VC/ID – Status - Host – WorkSpace1 vote -
API - Change of unique employee identifier
Current API allows the fetching of Eptura Profile ID based on passthrough of Email Address Attribute. We would like to pass across our unique employee identifier code (BRID) in place of Email Address to fetch the Eptura Profile ID for a variety of reasons where Email Address may not be matching, such as change of business entity, users changing their last name or rejoining the business etc. whereby email changes have API returning two different user records — one active and one historical and consequently cannot match the user returning in with error.
1 vote -
Feature Request – Bulk Restart Option for V2 Android Screens in Device Hub
Dear Condeco Epture Team,
I am writing to request the addition of a new feature to the Device Hub.
Feature Request:
Please add the ability to restart V2 Android screens in bulk, regardless of their floor location.Current Limitation:
At present, the bulk restart option is only available for devices located on the same floor. We must first select a specific floor, after which the “Restart all X devices” option appears, allowing us to restart only the devices associated with that floor.It would be highly beneficial to have the ability to perform a bulk restart across multiple floors or…
1 vote -
Search room location by name
Should be able to search a room name to see where it is located in the building.
1 vote -
Meeting Room Summary Notification – Admin Support Feature
Add a feature that allows meeting rooms to send a summary notification to selected recipients, such as the admin team, either at the start of the day or at a set time before a scheduled meeting.
Purpose:
To keep the admin team informed and prepared for upcoming meetings.Key Features:
- Users can nominate individuals or groups (e.g. admin team, assistants, IT support).
- Notification Timing:
Start of day (e.g. 8:00 AM)
Set time before each meeting (e.g. 1 hour prior)
- Summary of meeting, including time, name, notes and requirements.Delivery Options:
saEmail, Teams message, or mobile app notification…
1 vote -
Include the Any Workspace type on the mobile app
Hello,
I have noticed that users are often confused when booking via the mobile app.
In some cases, they are unable to find available offices because they do not realise they need to manually change the workspace type to “Office” on the initial booking screen to see office spaces.
Unlike the desktop version, which defaults to “Any workspace,” the mobile app requires users to select a specific type before searching.
Would it be possible to implement a similar default setting on the mobile app to help reduce confusion?
1 vote -
Desk booking slots restrictions should have option to operate independently of each other
Desk booking slots restrictions should have option to operate independently of each other.
Example:
Group A has restriction for 2 booking slots
Group B has restriction for 1 booking slots
User should have option to book all 3 slots providing they have permissions to both groups.Currently system counts the users booking and restricts in all groups they have permission too. So if they booking 1 or 2 slots in Group A they will not be able to book any desks in Group B.
1 vote -
Option to default certain room panel's so it can be set to 'Private'
To have the function to set be able to set individual room panel's as private so that these can not be booked, as currently booking the room out for a period of time is the only option there is.
1 vote -
Add images to the invitation email
Would be great if there is more customisation available with the email notifications. Would be great to add our own logo.
1 vote -
Microsoft Teams Enabled room bookings
I think it would be useful to be able to populate your own Teams Call details into the booking form so that Engage informs the Teams enabled room of the meeting Details and not create new credentials.
For example if i have a meeting in my diary that is recurring with a Dial-In information for Teams. I decide actually we shall all attend onsite. What would be good is to book the room and pre-populate the booking with the call details i already have for my meeting.
Otherwise when i book Engage and it books the device it will create…
1 vote -
Jeanine
Make non-consecutive days available for closing resources. Right now, days can only be closed consecutive days. I get many requests to close resources on non-consecutive days, such as a Monday and then Wednesday.
1 vote -
Hovering over a meeting - needs to remain longer.
When hovering over a meeting - the meeting details show for just a few seconds before disappearing.
This should continue to remain and show as long as the mouse is hovered over the meeting.1 vote
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