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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1096 results found

  1. Coming from Trowers & Hamlins:
    We would like to see the desks booked and checked in automatically with the inteligent booking functionality through the ACI without turining ON the same day check-in option in the group settings.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  2. Allow Engage to accept SSO Passthrough Authentication. The client has a single mobile app for all employees to use and various other SaaS applications are housed within it. Currently, that single mobile app authenticates the user via SSO. However, Engage currently does not accept that SSO Passthrough so prompts the user to log in again.

    1 vote

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  3. When cancelling bookings, we would like to see the ability if an end user clicks the trash can for the status to reset Working Remotely or a pop-up to ask the end-user to confirm what they are doing now rather than default to In Office – so the user's status is reflected accurately for other users and also attendance sheets show who is due in the office.

    Another option is to remove the trash can and use the change the status to delete/cancel bookings so the users location is always correct for reporting purposes.

    1 vote

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  4. There is only an option for users to be able to control all users in a group. In our company, an executive assistant or team lead would benefit greatly from having the ability to book for their superiors while not allowing it globally

    1 vote

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  5. Having the ability to modify the bump notification email as well as who the email is sent to can greatly improve the functionality and flow of the work day. If a VP is in a meeting and receives the bump email, or if they are driving in and receive it, it would be beneficial for an assistant or someone else in their department to receive the email as well to alleviate the issue.

    Additionally, enabling a "check in" button from the email would significantly improve efficiency

    1 vote

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  6. Could we request that user access cards be automatically disassociated from user profiles when accounts are deactivated in Engage? This is to prevent reissued cards from remaining linked to deactivated accounts, which currently prevents the new user from successfully activating the card.

    1 vote

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  7. The ability to download installed floor plans allowing for mistake-proof record keeping is essential. Even though these documents can be maintained outside the tool, it would be prudent to not have to rely on external recordkeeping. Since floor plans do not frequently change, the storage requirements for an in-app versioning history should require minimal storage and provide value in avoiding the need for a complete rewrite of a floor plan. The ability to stage an upcoming floor plan change would also be a great addition as it would provide admins with the time to prepare a production-ready solution prior to…

    1 vote

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  8. From the point of view of "usability", it would still be possible to optimise the "Quick search", not only by filtering to one (1) floor (floor), but also by searching for all or which can be individually selected (e.g. floor 1 and floor 2) - similar to how I can select AM and/or PM.
    At the moment you have to return to the output filter mask again and then explicitly filter another "floor" (floor).

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  9. In advanced booking can we get the tick box of Include weekends to work when it is under a 7 day booking.

    Currently our site wants to allow a 2 day advance booking because when it is on 7 the users just book way in advanced and do not release the desks which effects us negativley.

    But when we have it set to 2 days on thursday we are meant to be able to book the following monday but because of the weekend it doesn't go that far ahead. So on thursday we can't boopk anything later than saturday. Even…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  10. When a user is assigned as a delegate to another user, if they delete a room booking on behalf of someone else, only the booker gets the cancellation email, both the booker and delegate should get the email and it should show who deleted the booking

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  11. We are using the personal space all day feature a lot for desk booking. We got many locations as well. These locations have different requirements to openings hours and days. It would be of great value if we could choose opening hours on a Location level. It would also be great if we could permanently close specific days in the week for booking.

    Right now I am using a work around to close days throughout a year.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  12. The new Banquet Event Order is a great feature to use. It would be of great value to us if the report also included an overview of guest list.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  13. The ability for a group to select different desks on different days of the week. Enabling sharing of desks across the working week.

    1 vote

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  14. Plotted resources to remain in position after group change. This is very frustrating that when a resource is moved into a different dept you need to re plot it back to the same position.

    Once a resource has been plotted it should remain in such position until moved by admin

    1 vote

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  15. Have an alignment tool to allow desks/meeting room icons to be aligned in a uniformed position. Floor plans can look messy when one desks is out of alignment to all others.

    1 vote

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  16. Change the Vendor printed report font size to make it fit the page rather than being squashed into a small box

    1 vote

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  17. In “Find your Team” we can filter by default roles (e.g., Fire Marshal, First Aider), but filters for custom roles are not available.

    We recently created a custom role called “Security Officer” (German: “Sicherheitsbeauftragter”). Users can be assigned to this role successfully, but it cannot be used as a filter in “Find your Team”.

    • Expected behavior: All roles assigned to users — including tenant-specific custom roles — are available as filter criteria in “Find your Team” on both web and mobile.

    • Actual behavior: Only default, system-provided roles appear as filter options.

    • Why this matters: Being able to…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  18. Support for Outlook integration without requiring access to end user calendars.

    1 vote

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  19. Il est actuellement possible de définir une période d'ouverture à la réservation des salles au niveau du groupe avec une date de début et une date de fin dans la journée.
    Il serait intéressant de pouvoir paramétrer une ou plusieurs périodes de blocage dans la journée.
    A minima, une pause méridienne.

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  20. Current Engage v2/v3 screens cannot reliably read SEOS PACS IDs, creating operational challenges. SEOS cards use dynamic UIDs and advanced cryptography, requiring updates to detection and authentication logic.

    1 vote

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