1182 results found
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Ignore Room Capacity on mobile app
Meeting rooms are currently subject to a reduced capacity due to Covid. In Global Setup - Room Booking we have the 'Ignore Room Capacity' option set to True. This is so that when searching for a room via Outlook users can still invite e.g. 10 people even though most rooms can currently only take 5 people, the remaining attendees will join the meeting via Teams.
In the web application this works fine - searches return all rooms.
But in the mobile app the room capacity is still applied to search results.
Can the mobile app also be set to ignore…2 votes -
Add notification similar to whatsapp and Facebook
Add notification similar to whatsapp and Facebook in all mobile based applications.
2 votes -
The live analytics data should have an option to see the entire service.
The new live analytics feature is nice. Unfortunately, the data it gives is terribly limited due to the inability to report on groups, departments, profiles, or the entire service.
Adding the ability to see more than a country and location is essential to understanding the viability and engagement of the platform.
1 vote -
Remove outlook invite for managed rooms when a request is rejected by Admin
Feature Request to remove outlook invite for managed rooms when a request is rejected by admins
1 vote -
Can you please add the room book duration in dashboard device hub also arrange to make the report for 90 and 180 days.
Can you please add the room book duration in dashboard device hub also arrange to make the report for 90 and 180 days.
This is required to the management to know the room availability and user list to reduce the consumption.1 vote -
reminder
Client has requested for more control over the reminder emails. We need to be able to send multiple, customizable, reminders. In this case the reminders are required 24hours prior and 30min prior to booking start time.
Understanding the ICS feature has been added, this would be in addition.1 vote -
Export of Role report
When exporting a roles report, each role should be in its own column. At present it merges into a single cell which takes time to amend for quick reporting.
1 vote -
Visitor Badge Reprint from Kiosk, Tablet and Dashboard
Enable reception teams to reprint a visitor badge without requiring the visitor to be checked out and checked back in, or needing to access a workstation-connected printer. Add a"Reprint Badge" option within the Visitor dashboard and kiosk/tablet experience that reprints the most recent badge while maintaining the visitor's existing check-in status.
This would reduce reception processing time, improve the visitor experience, eliminate duplicate check-ins, and remove reliance on manual workarounds and additional hardware. This is particularly valuable for high-volume visitor environments where lost, damaged, or failed badge prints can occur regularly.1 vote -
Allow Admin users/Helpdesk to cancel rejected work requests
As it stands, Admins are unable to edit rejected work requests at all. Ideally we would be able to push Rejected jobs through the normal "Cancelled" to "Completed" to "Closed" workflow. We cannot rely on the end users to consistently remove these jobs, so they naturally build up, rather than naturally closing within the system.
This could be achieved through the "Maintenance console" or via "Search and Manage Work Requests"
Thank you,
1 vote -
Floorplan file path when viewing floorplan group from floorplan on desk booking home screen
Floorplan file path when viewing floorplan group from floorplan on desk booking home screen. This was on previous versions but was removed when floorplans were changed to allow zoom. I logged fault call 771993 to look at.
1 vote -
cheryl.savage@allenovery.com
M365 Integration
As a Global Admin it would be useful to have the capability to disable the feature flag for basic users so the it doesn't automatically check the 'Add to Outlook calendar'.
This feature is currently only available to switch off for admins only.
This feature would be helpful to eliminate the risk of emails going out to external contacts.
1 vote -
floor plans tab for all users
Create a floor plan tab on the left for all users. View floor plans for all locations in a read only format
1 vote -
Floor Plans Tab for all users
Create a tab on the left for floor plans in a read only format. Viewable for all staff showing all locations.
1 vote -
Feature Request – Parking Indicator in Engage Add-In
Hello,
I would like to requests a new feature in the Engage Outlook Add-In to support parking space planning for meeting participants.
Currently, the Add-In allows organizers to indicate whether participants will attend on-site or virtually. However, there is no option to specify which attendees require parking.
The proposed enhancement is to introduce a parking requirement indicator (e.g., a checkbox per participant) within the participant selection interface. Additionally, this information should be included in the visitor report to support facility and reception teams in managing parking capacity.
This feature would improve planning and coordination in locations with limited parking resources…1 vote -
Customize Booking Summary
It would be very helpful for global administrators to be able to customize the booking summary. This would allow the summary to be tailored to the company's needs.
1 vote -
Remove Deactivated Accounts
Remove deactivated accounts that are no longer in sync via SCIM/AD from client systems.
Old staff continue to show up in reporting and could lead to GDPR issues.
1 vote -
Advance Confirmation Email
It would be beneficial to introduce an automated advance confirmation email feature within Eptura Engage. Currently, advance confirmation emails are sent manually the day before a scheduled visit or meeting, which can be time-consuming and increases the risk of missed communications.
The proposed functionality would automatically send a reminder email to the meeting room requestor one day before the booking. The email could prompt the organiser to confirm whether the meeting is still proceeding, provide any outstanding visitor details, and ensure all relevant information has been supplied ahead of the visit.
Administrators should be able to configure:Email timing and…
1 vote -
Enable setup and clear down to sync with M365
Setup and clear down buffers are essentially system bookings either side of a user booking. Can the system not create and sync these buffers under a system account? This would then keep both platforms looking the same.
1 vote -
Enable closure booking to sync with M365
When closing a room in Engage, there is no corresponding block created in the M365 Room Account. While Microsoft Exchange does not support the concept of 'closing' a room, in principle, the closure is just a booking made by the system rather than an end user.
When enabling a room closures, can the system not create a booking in M365 using a system account? This would then mirror the closure scenario in both platforms.
1 vote -
Is it possible to make the "cost code" field available and mandatory in mobile apps version?
Is it possible to make the "cost code" field available and mandatory in mobile apps version?
0 votes
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