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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1239 results found

  1. Please add this functionality to Condeco web interface. Seems odd that we need to use Outlook for this to work.

    16 votes

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  2. The option for 'On arrival notify me by email' is too generalised when no meeting is selected. would it be possible to set a message based on location for when visitors are marked as arrived?

    16 votes

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  3. Enable customer admins to upload their own DCS and bulk user import files without having to open ticket to condeco support

    16 votes

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  4. Currently having to move 300 desks into a specific group over 2 floors, its taking hours on end, this feature would allow movement of desks and resources to various groups with a few clicks and not thousands!

    16 votes

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  5. Allow closing Zones or Locations for multiple days. Today it is only possible to close them for just one day or some days in a row. This simple improvement would allow clients to block zones or locations during holidays, scheduled maintenance, sanitization, etc.

    16 votes

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  6. Show the percentage of desks booked for each day on the desk booking grid in a column (below or beside) the date..

    16 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. It would be good to be able to extend a booking when it is in progress or to be able to extend the time of a booking when it is due to finish. As we find meetings do over run and there is no way to extend them.
    Thank you.

    16 votes

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  8. If room capacity is known (i.e. Exchange supports this attribute of a room mailbox) then add a feature to optionally show room capacity on screens. A small icon with capacity overlaid would suffice and not take up too much space on the screen.

    16 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  9. We would like to be able to add a document as an attachment to a room booking.

    ,This document may contain information about the meeting or people that will be attending the meeting, etc.. We would want to be able to view the document online and be able to print out as well.

    16 votes

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  10. Make it easier for admin to bulk upload names/changes by CSV file.

    Currently we use a third party application to manage our cost codes and we would like a simple CSV upload tool to be able to update user records

    As a business we invoice catering made on bookings that require catering services and we would like the ability to tie back a cost code to each user which we can maintain via a CSV file.

    Phone numbers are used to be able to contact the requestor of the booking if needed (asking for switching rooms,…)

    16 votes

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  11. When editing desks on page 5 (for example), it would be a lot easier if the system would then take me back to page 5 once I've edited a desk. At the moment, every time I edit a desk I get taken back to the first page when I come out of the desk I've just edited. We have 14 pages of desks so it's getting a little bit confusing and is taking longer than it should

    16 votes

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  12. Currently you can only have one pass template, different locations and building and entities within organisation have varying requirements for visitor passes.

    It would be beneficial to have the ability to have more then one template available to select.

    16 votes

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  13. 15 votes

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  14. Under User Management, it should be possible to select the option to create a user as either:

    - Form User

    - SSO User

    Why would we need this?
    While we are using SSO and MFA, we are not using HR Feed for user provisioning, which means we are relying on user imports done by Condeco.

    For first implementation this works fine, however, for adding any new user in our organisation requires us to reach out to Condeco.

    When our administartors are able to create a SSO user themselves we can onboard new users of Condeco much more efficiently.

    15 votes

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  15. Need to have the License information available to the admin users. It would be great to be able to pull available license count from this portal so that we do not run into license errors on the screens.

    15 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  16. At the moment we are having to give Vendors Location Administrator rights so they can update bookings.
    It would be good if there was a vendor level in the user permissions so that they are restricted to being only able to update facilities for which service group they belong (IE catering can only update catering items nothing else)

    We are also having to give Vendors location admin permissions for other locations as when a booking is connected they need this level of access so they can update their home location booking.
    The issue here is other locations do not want…

    15 votes

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  17. I'd like the ability to change the display in Outlook as they are not currently configurable in Condeco.

    This will provide a better user experience so locations are visible when they look on mobiles or details views in outlook.

    For example,
    <<(1st line of address), (location, ie. Sydney) - Floor - MR xx.xx>> should ideally be displayed as
    <<(shortened location, i.e SYD) - MR xx.xx - (1st line of address)>.

    Can it be changed so we have the ability to change this display text.

    This will give the desired end user experience but it is not possible to change the…

    15 votes

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  18. It would be nice to see the Desk Attributes in the Mobile app as well similar to what shows up in the Kiosk List view.

    15 votes

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    2 comments  ·  Mobile  ·  Admin →
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  19. Currently, preferential booking is only available for Personal Spaces. We would like to see this functionality extended to Meeting Spaces as well.

    This would allow designated user groups or departments to have booking priority for specific meeting rooms, helping organizations better manage high-demand spaces and support operational requirements.

    This enhancement would provide greater flexibility, improve space management, and help customers align meeting room access with their business needs.

    14 votes

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  20. Allow admins to enable half day bookings for personal spaces at the Location or Group level. Currently it is only possible to allow half day bookings in the Global Setup which applies to all Locations and Groups.

    14 votes

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