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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1028 results found

  1. hi
    there is an option to see all the people that are in the office ?

    13 votes

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  2. I understand AD sync is only possible at the top level - i.e. all users will be synchronised.
    As an organisation with head office users (who need desk booking) and branches ( who do not), it would be a huge benefit if we can specify groups to be synchronised.
    I'm sure we are far from alone in having this requirement.
    Thanks.

    13 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  3. Could the drop downs available for Purpose of Visit and Pass Type be adaptable, so each business can add in their own categories.

    Currently

    Pass Type only offers Contractor and External Visitor
    
    Purpose of Visit only offers Internal Visitor and External Visitor
    

    Both fields are very limited and do not allow us to drill down on the types of visitors we have through the door or which types of passes are being requested most often.

    Thank you

    13 votes

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  4. When there is no meeting, video or picture slide show should play on the screen background, this will be good for all clients for the branding purpose.

    13 votes

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  5. Would it be possible for the Vendors to view a month's worth of jobs and print these on the Vendor Dashboard so that they can plan appropriate resourcing.

    13 votes

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  6. The ability to extract the user pin codes into Excel.

    From time to time we will be rolling out devices into offices where the system has never been available before, as a result once the room devices are in place, user can then register their staff passes against their user pins.

    However for us to supply this we have to go into each individual account and get the pin.

    It would be great to be able to either a) extract all user pins for our organisation, or even better b) the ability to extract user pins based on location.

    This…

    13 votes

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  7. Currently vendors that are no longer active simply become 'inactive' which makes the lists grow very long over time. Since for a vendor to be deleted there is a charge incurred, it would be great for admins to be able to delete profiles as vendors come and go.

    13 votes

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  8. Some facility to view where someone is sitting, even if you cannot book a desk in that area. Currently you can't find a colleague's desk unless you can also book on that floor.

    13 votes

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  9. Applying the same background (DEFAULT) to all screens at the same time, without having to go and select on each panel under screen theme

    13 votes

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  10. Users misbehaving and starting their meetings remotely from the web, outlook add-in or mobile.

    Admins should have the option to disable this feature and force users to physically be at the screen to check in.

    (Mobile check in only via proximity - bluetooth beacon)

    13 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  11. Vendors are logged out too fast, and when an iPad is displayed in a common area like a kitchen for instance, the user (Chef) may not always be around to refresh and re-login. There should be the possibility of determining up to an 8-hour period of time before logging out vendors.

    13 votes

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  12. Would it be possible to have an auto sort it is extremely time consuming when adding rooms to groups and you have 120 meeting rooms and you are trying to add a room on the second floor it take ages to drag it to the relevant order, where as an auto sort will just sort the rooms in order.

    13 votes

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  13. We get a lot of email requests from users about changes to managed meetings. We would like the ability to add attachments to keep a trail of change requests

    It would be great if we could build in an attachments field into Condeco, we currently have this in our current system and makes life so much easier.

    We save all correspondence from the client into the booking, this saves on looking for e-mails in outlook, or when a client is shouting at us there and then it is not what they booked it is in the booking already and we…

    13 votes

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  14. At the moment when we click on review floor plan we get a message saying there are currently no available Personal Spaces.

    Before the recent update, this message only appeared if no desks where available. Since the update, this message appears all the time even though we know there are desks available.

    When the floor plan is opened all available desk are showing grey & unavailable, before the update they would be showing green & available.

    We were told by Condeco if we cancel our desks they will then appear in green, as administrator this is not what we want…

    12 votes

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    The Today page and Home page 'Floor plan' buttons will now display the floor plan with spaces that are 'Available' shown in green. If a user already has the workspace types available booked then they will see a 'Swap' button instead of a 'Book' button which allows them to quickly change to a new space. We are looking to bring this enhancement to the 'Find your team' page in the near future.

  15. In the web portal - From a floor plan view, be able to see a list of everyone who has space reserved for the day. This alleviates hovering over every bullet to see who is present. If the name can be clicked than be highlighted on the map, that would help connect the person to the specific seat. In the mobile - be able to look up a name and see them highlighted on the floor plan for the mobile app.

    12 votes

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    6 comments  ·  Other  ·  Admin →
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  16. For booking requests through Condeco, our reception always receives a notification as it is cc'd in the email templates. There are no templates for booking requests via Outlook, which is why our reception does not receive any notification of the booking requests.

    We ask you to introduce a function with which the admins will also automatically receive a notification for bookings via Outlook.

    Thank you for the opportunity to share our suggestions for improvement with you. We hope that the function will be implemented soon.

    12 votes

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  17. Being able to book multiple desks for my team.

    12 votes

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  18. We are a law firm and our secretaries are always making bookings on behalf of their attorney(s) they support. Currently the checkbox is towards the bottom of the screen. Setting the 'Booking on behalf of' AFTER all other parameters are set can cause the parameters to reset, thus resulting in incorrect location, date, group, etc. Can this checkbox be at the very top of the page so it is the first thing a user should think about before setting all other parameters?

    12 votes

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  19. Further API interfaces are desired:
    Create - VendorUpdateVendorItemV1 (I need a way to manipulate individual orders.) At least if we want to create a user interface that goes beyond the Condeco Vendor surface.
    Create - BookingsGetMeetingV1 (For the billing, I need a way to read the attendee's name from a meeting. Either VendorGetVendorItem1V1 is adjusted or I just need a new API call with which I can call up the meetings in detail)

    12 votes

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  20. Cleaning Request - When a desk is booked, but no used or checked in, it creates a cleaning request and renders the space unusable. Your current Bump email notification states that it has been made available for others to book, but this is incorrect. the space is awaiting cleaning. This needs to be corrected. When a desk is bumped without any check-in, it should do what you say it should, release the booking so it is available for others to book, not automatically mark it for cleaning.

    12 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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