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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1239 results found

  1. An individual to be able to make a booking on a Cisco screen and the booking appear in Engage and vice versa

    3 votes

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  2. Our location has individual offices that can be used both as regular workstations and as meeting rooms. Currently, however, only one type of use can be selected per room in the booking system (workstation or meeting room).
    We propose implementing an extended function in the system that allows both types of use to be mapped. Specifically, we would like

    • Individual offices can be defined as a workplace and a meeting room at the same time.

    • If the workplace is booked in such a room, the room should be automatically blocked for meeting bookings during the same period (and vice versa).

    …

    3 votes

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  3. Our organization recently deployed QR Codes for personal spaces in one of our satellite offices. During this rollout, we identified a technical limitation: the Engage mobile application does not allow users to check into a QR Code–enabled personal space without physically scanning the QR Code. In contrast, the Engage web application permits requestors to remotely check into their QR Code–enabled personal space.

    To ensure feature parity and improve check-in flexibility, we respectfully request an enhancement to the mobile application that would allow users to check into a personal space using the in-app “Check In” button as an alternative to scanning…

    3 votes

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    5 comments  ·  Other  ·  Admin →
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    It is already possible to configure the application to allow scanning of QR codes whilst not enforcing QR code check in on the resource. The QR code is always scannable regardless of where the QR code is set to 'Active' in settings. However, we do recognise that the current wording on the Resources page is ambigiuos so we will be updating this as well as making sure our Knowledge Centre article is clear on this item.

  4. Whilst this is available for email templates in the group setting, this isn't included in email reminder 48 hours before the booking.

    3 votes

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  5. Allow Team Day bookings to be booked before bookings open for all users. Please allow Team Day bookings to open 1 week before bookings for all users. Our users are in the habit of booking desks as soon as the booking week opens, so it is difficult to get desks for teams to sit together using the teams day feature. If teams days were able to be booked a few days before the grid opens to all users, it would be very beneficial and allow teams to sit together on their team days.

    3 votes

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  6. Currently, only Global Admins can create and amend Concierge tiles, which limits flexibility and slows down communication. Allowing Group Admins to manage these tiles via ‘Additional Administrative Access’ would enable roles such as Communication Officers and Property Managers to create Announcements and Events directly, without needing to raise requests with Global Admins. This change would streamline workflows and improve efficiency.

    3 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  7. I would like to formally request the implementation of email notifications for booking creation, Modification and deletion events performed via the Engage Outlook Add-in. This functionality is currently available and working as expected within the Enterprise platform for managing meetings. However, it is not presently supported in the Outlook Add-in due to the existing system design. Aligning the Outlook Add-in with Enterprise in this regard would enhance consistency and improve user experience.

    3 votes

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  8. Currently, maximum booking duration for meeting rooms are enabled for group. However, Admins are unable to override this rule and this is causing issues as sometimes there are uers that needed the room for valid reasons. Please get this override rule enabled soonest so that it can help in our daily operations.

    3 votes

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  9. At the moment, when booking a space directly on the booking grid, associated service items are not added unless the booking form is opened at least once.

    The booking should behave in the same way whether or not you book on the grid or open the booking form.

    3 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  10. Would like to have the option to have a message show up when someone tries to book a Restricted resource letting them know who to contact for reservations.

    3 votes

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  11. Hello all,

    We would need to have the possibility to monitor our subscribed and unsubscribed users in our Tenant :

    Is it possible to add the "Outlook Calendar" field inside the "Show Field Selection Window" for the Basic User Report section ?

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  12. To be able to book a meeting room for every 2nd Tuesday of every month

    3 votes

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  13. Option to register RFID Cards without the need to setup a booking on V3 Desk Screen. Currently we are faced with having to register our users RFID Cards and only way is to book an open Personal Space, unfortunately we do not have any open Personal Spaces at the moment. It would be nice to have button option for the purpose of Registering RFID without needing to make a reservation.

    3 votes

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  14. If a person with a fixed desk books a different desk, e. g. because they have to work in another building on one day, but changes their mind because, for example, the appointment in the other building is canceled, their originally assigned desk remains bookable and is not reassigned to them. That means, if the desk booking is deleted again, the employee will have no desk at all, even if no booking has been made for the temporarily bookable desk. This has happened frequently. Can this be adjusted?

    3 votes

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  15. Allowing the user to set their default working location for each day of the week would be a huge time saver.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  16. There should be a option to enable the 'untick' button to sync to calendar for all users not just administrators. Staff are forgetting to untick this option, and we have had several issues with bookings being accidentally cancelled. In a most recent staff survey, we had over 150 requests to have this functionality removed.

    3 votes

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  17. Users have encountered several issues since Outlook was synced with Condeco. We recommend providing the option to configure whether we want the default tick selected when booking a room, allowing us more control over the setup.

    3 votes

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  18. Can the booking form autopopulate with info the user has previously inputted like email, 2nd contact phone number and cost code. This will make it quicker to place bookings as for most teams it will always be the same info.

    3 votes

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  19. I want to be on the waiting list for ANY room for 14 or more people with a video conferencing facility. Instead, in order yo give myself some hope of getting a room, I have to be on every waiting list and fill out a separate form for each room. (2 done, 13 to go, so far). Surely this is madness.

    3 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  20. We would like to request that the creator of a booking also receives a meetig reminder email. Currently, only the host and the requestor are receiving reminder email, but the person who creates the booking does not receive one.

    3 votes

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