1182 results found
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Desk booking in Eptura Engage should have the availablility to block certain spaces in a week.
In our office there are certain areas which we want to block for some certain days. E.g. there are 6 desks available in a room and we want to block all those 6 desks for 2 days in a week but that functionality is missing / not there. We tried to accomplish this via multiple ways but its not possible at all. Hopefully this feature would be added soon.
1 vote -
Expand Neat hardware Integration and Feature Parity
Business Problem: Customers increasingly operate mixed hardware ecosystems.
Requested Enhancement:
Ensure:
- Full Neat compatibility
- Strong Device Hub integration
- Feature parity with native hardware
Business Value
Hardware flexibility
Easier standardization
Better customer adoption1 vote -
User-based Device Health Notifications
Current behavior:
If one admin enables notifications
Every admin receives notification emails
Creates inbox noise and limits usabilityThis is especially problematic for Bain because:
Multiple admin tiers exist
Local
Regional
Global
Some admins do not manage panels at all
Bain uses follow-the-sun supportResult: Feature becomes unusable, reduced proactive monitoring capability
Enhancement request:
Make notification subscriptions:Phase 1:
User-specific
Only the subscribing admin receives alertsPhase 2:
Add optional filtering by:
Building
Region
Device scopeBusiness Value
Improves proactive support
Reduces alert fatigue
Enables scalable global administration1 vote -
Monthly booking limit per user (e.g. 12 days per month)
Currently, Eptura Engage does not support limiting bookings per user within a calendar month.
For our desk sharing setup, this is essential to ensure fair access to workspaces.
The existing limit on active bookings is not sufficient, as users can still book many days across a month.
We need a configurable group-level rule to cap booking days per month (e.g. 12 days).
Once the limit is reached, no further bookings should be allowed in that month.
An optional override for special roles or projects would be helpful.
Visibility of remaining booking days for users would improve transparency.
This feature would…1 vote -
Who is in the office today?
Mobile app - See who's in. This currently only shows who's in the office per your group.
Would be great to show all staff who are in the office that day. As a safety protocol, we need to account for everyone in the office during emergencies. If we can access this on our phone, rather than pulling a report on the website, this can be useful during emergencies.
1 vote -
Single booking journey to book multiple space types (eg desk and parking space)
We've love to have a single user journey when a user decides to come into the office that gives them the option to book a desk and parking space at the same time - perhaps integrated with a waitlist function. We have many users who can get a desk but not a parking space and vice versa.
1 vote -
Support a service account ownership model that supports room as organizer bookings
When a new booking is created in a scenario with an active Exchange integration and mailbox mapping for a room, Engage does currently not provide the option for Cisco Room Navigator devices to properly handle the check-in from the Cisco panels (via Exchange mailbox). Bookings that are not synchronized to ones personal calendar (add to my calendar checkbox) will result in a room as the only attendee for a meeting, where the check-in trigger via Exchange fails due to missing organizer of the meeting. The request is to support a service account ownership model where bookings are managed on behalf…
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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My team attendance overview
Some colleagues suggested they are not interested in seeing who is in the "My Team Overview" who have only booked a room, not a desk. Because many meetings take place remotely and this does not mean necessarily that the host who booked the room is attending themselves. A Filter for personal spaces or meetings spaces would help in this case.
1 vote -
Eptura Engage Advanced Analytics - enhance output fields for Utilization&Trends - Booking Report
Eptura Engage Advanced Analytics - enhance output fields for Utilization&Trends - Booking Report
where we are looking for 'NO SHOW' report that need to be enhanced with email address = primary key
currently only name available for booked by/for
thanks,
Ann1 vote -
Allow Visitor (Proxyclick) to find a visitor profile without an e-mail address
Currently if you add a visitor to a meeting in Engage and do not specify an e-mail address, a duplicate profile is created in Visitor (Proxyclick). We will end up with hundreds of versions of the same visitor this way.
Example here of choosing a visitor, and then their profile duplicating.
1 vote -
Assign two employees to the same office.
Have the ability to assign two leaders to the same office so they both show on the floor plan. Also, the ability to assign 4 maintenance teach to the one maintenance office. This will help provide true numbers of assigned onsite employees and visibility on the floor plan.
1 vote -
Booking Summary to be granular and detailed
Summary in booking form is very Vague, can not support on a Admin Level
Summary needs to be more Granular more detail.
and eptura does not provide audit logs and refuse to show or provide
1 vote -
Order Printing
Our client prints all orders for kitchen operations (hygiene compliance requirements) and cannot determine which orders need reprinting, which will severely disrupt their operations
1 vote -
Emails for User and Vendor - What was changed is not visible
f you ordering a larger catering and some items are increased, decreased or even cancelled it´s not visible to them what was changed. Which leads to a big manual effort as they always have to check the original ordering against the update.
Request: Update the catering table with the changes and highlight them with a colour.
1 vote -
alice.purton@pinsentmasons.com
On managed meeting rooms, include the meeting status on the view visible to approvers. This detail is crucial in prioritizing the requests received and would be a highly useful field to view in this location.
1 vote -
Enable customers to connect their agents to an Eptura MCP server
Customer who is building their own agentic AI platform is requesting ability to integrate their own, customer managed, AI agents to an Eptura MCP server so that they can invoke Eptura functionality as part of their orchestration layer.
1 vote -
Weekly reminder email for next week's meeting and desk bookings with ability to cancel
We want to have a weekly reminder email sent to users with their bookings for the next week and deep links that will allow them to cancel any of the bookings that they no longer need. This should contain both personal space and meeting space bookings in one email.
1 vote -
Ability to search service items by typing the first letters in the booking field.
As we have so many service items, it would be better if we could search an item to be added to a booking by typing the first letters of the item instead of scrolling down a very long list to find the item. The same as we have for names of host, requestor or any internal staff.
1 vote -
deletion of users
Make it easier for admins to delete users with an overview of all users that are currently "blocked" and enable them with a 1-click to delete or mass deletion.
1 vote -
Stop emails from cutting off service item notes
Email confirmation
Email confirmation cut off notes that have been added to service items, this then becomes admin heavy once a client checks if all catering or AV requirements have been added. Conference team then need to double check the booking and go back to the client to confirm all requirements have been captured.
It would be useful if the booking confirmations could capture and send all information.
1 vote
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