192 results found
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Calendar option for Workplace Service request
Adding a calendar option to the Workplace catalog for a service request, rather than manually typing it in the work description would be extremely helpful.
A simple example: I would like a picture hung in my office. I will be out on November 21, can you please do it then?
Adding a Calendar to select the date and then store it with the work request would be perfect.5 votes -
Add Magnifying Glass Icon to Search Bar
Add the magnifying glass icon to the search bar at the top of the page. It makes it more consistent with search bars in other products.
2 votes -
A new Workplace App for booking any bookeable space.
A Workplace App where the user can find and reserve spaces such as meeting room, workplace, car parking, lockers, quiet zones and many.
In this way, users can book more than one amenity based on configurations, specific to each location. In summary, the booking readily available amenities and spaces will be hassle-free and clear.5 votes -
Navigation improvement by removing the Request a Service Screen
The navigation from Workplace to Select a Building to Request a Service screen (see attached) and then to the Service Catalog provides an extra click because People & Places is not being used by our organization. We would like to have the ability to navigate from Select a Building directly to the "Service Catalog removing the Request a Service screen. Our go-live is in early 2024.
3 votes -
Workplace - Improvement of the request procdure for equipment using QR
There are some difficulties in creating service requests for equipment in Workplace, which should be improved.
Currently, the Workplace request form requires users to select the equipment from a list. If a building or floor is selected, the equipments are filtered, but it is difficult for them to select from the list.
Also, it is not easy to use the QR codes printed in the Define Equipment task to request with equipment. It requires a guest user to be enabled and users cannot select the request type. This makes it impractical for users to use this feature.3 votes -
Hoteling Booking Reports - Show the Employee Name - not just Employee Code
In Hoteling reports such as Workplace Utilization or Bookings by Employee, have the ability to use automatic look ups to show other fields from the EM table as columns in the report and in select values.
Currently in V2023.03 only the Employee Code is shown and auto looks ups cannot be used. Many client do not have recognizable employee codes and need to see the actual employee name field in these reports. The ability to specify other fields like Employee Title to be shown via automatic look ups would be beneficial.
4 votes -
Workplace
It would be great if there was a control box in Workplace Floor Plan view that allow users to pan left/right/up/down and zoom in and out of the floor plan. Currently, it's not user intuitive and users have to click and drag, or use their mouse. This will help improve the user experience.
3 votes -
Workplace App - Improved Scrolling and Scrollbar usability
On some phone models the "People" and "Workspace" tiles don't fit on the screen without scrolling down, however the scrolling behaviour and colours make it difficult for users to get to the 'bottom' of the screen.
There are two scrollbars that the person needs to use and the chosen colours make it hard to tell them apart from each other and the background.See attached image for an example.
3 votes -
Wrong/Misleading French Translations in Workplace
For French Canadian users of Workplace, some inconsistencies and/or errors in translation have been noted as follows:
When defining recurrence patterns (motif de recurrence) in French, the options are misleading: and should be replaced as below:
English | Existing French Translation |Proposed French Translation
Daily | Jours |Quotidien(ne)
Weekly | 1 fois/semaine |Hebdomadaire
Monthly | 1 fois / mois |Mensuelle"Floor" is translated into French as “Étage”, but is seen missing the accent on the first "E" in Workplace. As Workplace is not accessible for localization in SaaS projects, this should be amended application- wide so that the translation is…
3 votes -
Misleading Message: Maximum Capacity is reached for this floor
When a user wants to book a workstation in Workspace but no workstations are available that meet the selected criteria, the on-screen message reads "Maximum Capacity is reached for this floor".
This is misleading, as the the “Maximum Capacity is reached for this floor” message should be displayed only when the Capacity Target for the floor has been reached or exceeded.
The message should be reworded to read "No Workstations that meet search criteria are available". This way, the user is guided to edit search criteria, instead of being informed that the Maximum Capacity for the floor is reached when…2 votes -
Multiple selection of attendess while booking meeting room in Workplace
For the feature ("See Meeting Attendees") in V2023.01, while booking the meeting room , we need to add the attendees, but multiple selection of these attendess is not possible. For each employee we need to select one by one, which could a tedious job when many attendees are required.
3 votes -
Workspace Hoteling and Reservation
Manage the Check-in feature at a more granular level as apposed to applying a global setting. For example, enable check in for selected sites/buildings only.
8 votes -
Workplace app - Option to rename Services card
Currently, the Workplace app has a Services card that allows service desk and maintenance requests. For customers who are not interested in Service Desk options but only need maintenance requests it would be nice to have an application parameter that would change the text and possibly the image for the Services card to Maintenance. See the attached image as an example.
5 votes -
Display available hotelable rooms that users do not have access to book directly
When users are restricted from booking certain rooms (by dv, dp, team, bl, fl, or a VPA restriction) it can be very useful for them to be able to see rooms that are available that they themselves do not have access to book directly.
For example if a team in the Legal division comes on site and there are no Legal desks available, instead of going home they can see that IT has a bank of available desks. They could then approach an IT admin to book one of those desks on their behalf. For organizations where space is at…
6 votes -
Add Division Search to Hoteling
In workplace hoteling there is a department dropdown in the search to highlight spaces on the floor by department. For some organizations, this is too granular and they would prefer to see it by division. An additional dropdown or configuration option on which dropdown to see would be very useful for these organizations.
8 votes -
Scroll bar for employee list in Workplace when booking a room with large capacity.
In workplace-hoteling, when you select a room to book that has a large capacity, if a lots of employees already booked that room, you see their names in the list and the list is sometime so long that you need to zoom out to see the "Book" button. And when you zoom out, it become too small; it doesn’t meet accessibility requirement. It would be nice to have a scroll bar on the side.
5 votes -
Allow URLs to Open an Archibus View and "Pass it Parameters"
This applies to more than Space. It is a universal idea to provide a means to pass variable values to a view in Archibus through a URL. Let me start by giving the most basic example of it's potential usefulness. If you had a spreadsheet you sent to a fellow employee with rooms listed in it each of which was in fact a hyperlink. The person (also an Archibus SSO user) receiving the spreadsheet could click on any room number in the sheet and it would pop up an Archibus locate rooms view that would show them the building floor…
12 votes -
People and Places: Ability to define information presented (ie equipment, amenities, ect)
Please add the ability for the system administrator to limit/add the type of information that is viewable in People and Places.
For example:
- ability hide the employee location and equipment location from our requesters for various security reasons
- ability to search for amenities and room categoriesIdeally this could be defined/restricted based on role
5 votes -
Service Request for Workplace: Add the ability to type in/search for location
Currently in workplace when you create a request, users are unable to type in the room code, instead they must select the room from the floor plan in the "Select Location window". Please add the following:
1. add a search bar to the select location view
2. add the ability for users to type in text in the location fields (ie building, floor and location/room code)This is needed for the numerous users who place requests for others or for spaces outside of their assigned workplaces
7 votes -
People and Places: Have this match the "select location" view that is shown selecting a room for a service request (but with a search bar)
People and Places: Have this match the "select location view" that is seen when selecting a room for a service request, except with the search bar. Essentially:
Add a Building Button on the Left hand column (it is not intuitive to have to search for a room to find a building)
Add the option of being able to Change the filter criteria like available in the " Select location" view on the right hand side
4 votes
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