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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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192 results found

  1. When in workplace, using the People and Place Floor Plan finder. Can a way to toggle the room names on/off on the floor plan be added for an easy way for guests to locate rooms.

    44 votes

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    0 comments  ·  Workplace  ·  Admin →
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  2. We were asked if it is possible to show the seat number in the tool, not only under People&Place, but also under Workspaces.
    The reason is that it is difficult for local people to show to visitors where they are sitting otherwise. Re. attachment

    18 votes

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    0 comments  ·  Workplace  ·  Admin →
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    1. Booked a variety of wkstations for Myself, Other Employee and Visitor.
    2. Booked Daily Recurring for 14 days for myself.
    3. I was prompted to remove all my bookings and replace with the recurring booking.
    4. I selected Yes.
    5. All bookings, including those made for other people were deleted.
    27 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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  3. Bug: When you look at the number of Employees and number of Visitors in the Location tab of the Bookings for a Date Range report, you will notice that the number of employees also includes those who booked for a visitors
    From the help file:
    Employees = COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteri
    Visitors = COUNT DISTINCT Visitor Names for all the bookings on that floor on that floor for the filter criteria
    Should Employees be COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteria…

    23 votes

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    0 comments  ·  Workplace  ·  Admin →
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  4. Archibus Users with our XXXX-RP-PU Archibus role can't assign employees to available rooms in the Space Console. Is it only because they don’t have this security group: Space-console-all-access security group, or it has something to do with the fact that we have a customization for these users for the Space Console. What would be the options to have those users to be able to perform this task from the Space Console?

    4 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. BUG: When daily recurrence is used to do a search for only one day, the system seems to consider the following days also in the search. If I do a daily search for today, I also see employees who would have booked for the following days. For example, if Eric booked rm 3A for Tuesday, Jacob booked rm 3A for Wednesday and Caroline booked rm 3A for Thursday, when I try to book 3A for today, I can book but I am told that Eric is also in the rm, which is not the case. And if I do the…

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  6. When enter search criteria the window is sized to accommodate the number of records returned; however the returned records are quickly replaced by the first 100 records in the building list.  So if only 1 record was returned the window size only accommodates 1 record but that single record is quickly replaced by the first 100 records but you have to scroll to see them all and your record may not be in that first 100.

    22 votes

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    0 comments  ·  Workplace  ·  Admin →
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  7. When a room is set to Do Not Use, it is not available for future use as it was in the previous version. More details are required about how we should now be using the Room Status, how it now work and what is the difference between using Is Hotelable? vs changing the Room Status.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  8. Bug found during upgrade testing. There is an error message in the Assign Employees to Available Rooms in French only but it is not affecting the functionality

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  9. bug in the tool meant you can't click on the calendar button to pick a date in workspace booking; need to click in the box.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  10. Here are the 2 jobs we would like to have run automatically every night after the SpaceServiceUpdateAreaTotalsSpaceTime (Garrett is checking with Archibus if that one can be turned off but if not or if we decide to keep it on anyway, we would like to have the following ones to run after):
    Update Area Totals
    Update Employee Headcounts

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  11. In foundations you can add and employee in Define Employee and it has auto fill. But you can't add the Employee Standard. You can add it to Reservations Define Employee but that does not have auto fill or any required fields so it is easier to make a mistake

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  12. Allow for 24 hour meeting space bookings using TimelineStartTime and TimelineEndTime application parameters.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  13. We have seen that when the rule CancelAndNotifyUnconfirmedBookings that sends and cancels Hoteling bookings is sending mails and right after cancelling the Booking.

    This causes an email to be sent when the booking is right after it is cancelled and therefore that mail is confusing and does not provide any functionality. I would say the correct behavior would be to only send confirmation mail to those bookings that are not going to be cancelled in the same execution

    This is the cde that sends the notification and then cancel those same meetings

    Our use case is:

    • Send a mail asking…
    11 votes

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    1 comment  ·  Workplace  ·  Admin →
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  14. When performing a search in Workplace, we would like to see exact match results be displayed first. When there is a lengthy list of results (not all displayed), it is important for our users to see the exact match first, otherwise they cannot find the location they are looking for.

    Attached is a screenshot example illustrating an exact match record we would like to have returned first on the search.

    4 votes

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    0 comments  ·  Workplace  ·  Admin →
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  15. Rmcat and rmtype descritpion in FR

    In English, all is good but in FR, in Workplace, when you s
    earch for room type, you have to search in English and the results are in English.

    Latest reply from Archibus:

    If you believe new functionality should be added to a future version of the product, the correct place to voice that suggestion would be Uservoice. If you wish for functionality to be built be our organization to be added to an existing version as a custom feature built for a specific customer, that would need to in the form of a…

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  16. Provide a report that shows the total number of workspace bookings (confirmed and unconfirmed) and then the breakdown of number of confirmed vs. unconfirmed bookings for a user-specified date range.

    5 votes

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  17. If Workspace bookings require check-in/confirmation and the user does not check-in, the booking is automatically canceled.

    Add the ability to send a cancellation email to the user indicating the booking has been cancelled because it was not confirmed.

    Currently, in V2022.03 - no emails are sent for cancellations due to unconfirmed bookings.

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  18. The maintenance teams often use other applications for their services (access requests for Security, break requests for Catering, access to standards for Documentation, etc.)
    It would be very practical to be able to integrate the web addresses of these dedicated sites in the form of hyperlinks, in the body of the blue text that appears when a request is created (see photo below). The purpose being to immediately redirect the user according to his need.

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  19. For a Move Requestor using Workplace to request a move once they have selected the Building and Floor, allow the user to select a Room from a floor plan.

    10 votes

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    3 comments  ·  Workplace  ·  Admin →
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