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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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192 results found

  1. We would like for the system to keep track of who makes and cancels bookings made in webcentral and workplace. There have been reports of strange bookings for some users and we don't know who made those.

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  2. Allow the Hoteling application the ability to book in 30 minute intervals. The options of morning, afternoon or all day only is limiting.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  3. Would like to see a room reservation configuration option for room booking maximum length, so that some rooms can be available for only shorter meetings.

    4 votes

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    1 comment  ·  Workplace  ·  Admin →
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  4. To display on drawings employees name that have booked a workstation

    7 votes

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    2 comments  ·  Workplace  ·  Admin →
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  5. 3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  6. Manage Service Providers and Notifications

    Clients utilizing the maintenance portion of workplace to submit service request are being bottlenecked by the SLA functionality of the Manage Service Providers and Notifications. Currently, for a specific internal request type you are only given the option of selecting a specific employee.

    We are requesting adding the ability to choose a work team for the request to be dispatched to. It would address the problem of having only a single user monitoring all of the requests for a specific problem type and address the needs of larger organizations who could eliminate the need to…

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  7. Provide staff bulletins or notices on the Workplace app. It would be great if FMs could send site-wide communications to end users via Workplace. It could be used to share important updates regarding the site such as office closures, maintenance, service issues and travel disruption.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  8. It would be interesting to be able to make a combination of attributes in the search in People & Places, in Workplace, for employees to be able to easily locate rooms on a floor plan (especially non-hotelable rooms like kitchen, washroom, etc.). For example, if I would like to see rooms with room type WASHROOM in the HQ building, it would be great if I could use something like WASHROOM+HQ and get the list of washroom in HQ, and then, by clicking on one of them, I see exactly where the room is on the floor. Right now, if I…

    15 votes

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    1 comment  ·  Workplace  ·  Admin →
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  9. Allow direct linking to Workplace tasks such as Bookings, People Search, etc such that a user does not need to first select this task from the landing page.

    6 votes

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    2 comments  ·  Workplace  ·  Admin →
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  10. When assigning a permanent seat, it would be great if the system could check for existing hoteling bookings and issue a warning message to ask if future bookings should be deleted.

    13 votes

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    0 comments  ·  Workplace  ·  Admin →
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  11. We have received feedback from the users regarding the SEARCH functionality in the Hoteling (desk booking) application.

    The search requires to use the exact spelling. It creates difficulties for employees with special characters in name or surname (for example: Børis (Ö, ø …)).

    Our request is to enhance the search functionality to return all possible existing names (børis, Böris, boris) even if the user enters Boris in the search field.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  12. When one searches for a person using the People and Places search, the location pin appears in a very faint grey/white colour, which is hardly visible against the drawing background.
    By contrast, the location pin appears in a more visible dark grey/grey colour when the “Find Employee” filter is applied when booking a workspace.
    It would be preferred if the location pin could be in darker, more visible colours- like they dark grey/grey combination as shown, consistently across the Workplace module.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  13. Make workplace stop stripping text from autocad. We will like to be able to show the streetnames on the side of the floorplans.. Will help the employees know where they are booking

    5 votes

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    1 comment  ·  Workplace  ·  Admin →
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  14. Add the ability to allow specific users to book a workspace assigned to any dv/dp, while restricting most users to only book a workspace assigned to their dv/dp.

    In V2023.01 users not assigned to any hoteling security group can book a workspace outside of their assigned dv/dp (the help file is incorrect - zendesk ticket 281611). The HotelBookingRestrictions parameter is global for all users, regardless of security groups assigned. A security group that overrides the HotelBookingRestrictions application parameter would provide a solution to this requirement.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  15. When sending out the calendar invite for a booked workspace, It would be useful adding the seat number to the subject.
    Otherwise it just says "full day" without the seat number. Re. attachment.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  16. v25.2
    Review Bookings should have option to sort bookings by date in descending order, so users don't have to scroll all the way down and click over to other pages to see their latest bookings.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  17. When you use Workplace to create a hoteling booking, the date that defaults is today's date. However, it seems that if there are no available hotelable workstations for today's date in the building that you choose, another tab opens with a blank white screen..... instead of just a message saying that there isn't availability based on the existing filters.

    26 votes

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    0 comments  ·  Workplace  ·  Admin →
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  18. WebCentral allows for the following minimum location options to report a problem:
    - Building Code
    - Site Code and Latitude, Longitude
    - Site Code and Problem Location
    - Equipment Code

    All these rules are not available in Workplace when a request is logged. This is an issue because some requests are outside the buildings. Including the Map function to select the Latitude and Longitude combined with the Site Code for outside requests will work the best.

    36 votes

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    1 comment  ·  Workplace  ·  Admin →
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  19. Imagine the following process:
    1- Employee scan QR of a workstation
    2- He is able to see if the workstation is available
    3- If yes, user can book the workstation

    39 votes

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    3 comments  ·  Workplace  ·  Admin →
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  20. Currently in V2022.03, if there is an issue with an email address of an added attendee when booking a meeting space the following error is shown.

    Error: Could not create reservation. The room may have been already booked. Please cancel and search for another room

    This request is to improve the error message to describe the issue with the email address, similar to the Reservation Calendar Console, which identifies that there is an issue with the email address when adding the attendee to the meeting.

    21 votes

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    1 comment  ·  Workplace  ·  Admin →
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