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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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58 results found

  1. In V2, we had the ability to view the Floor and Buildings details through the VBS (clicking on floor number on stack) and Space Viewer (clicking 'i').

    This feature has been lost, and the only way to view Building and Floor details is through Assets > Buildings > Floors.

    I particularly view these details for my 'Space and Costs' details as I frequently need to review Area and Workpoint counts.

    Can you please add the ability to view the Floor details or Building details through VBS and Space Viewer to make it easier for me to access the information I…

    14 votes

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  2. Remote workers are usually assigned to a building record with an HR Status of “Remote”.

    Within Serraview, you cannot assign a person to a building. He/she must be assigned to a floor/neighborhood/allocation/space which then rolls up to the assignment for the building. The issue with this is that the remote workers should NOT roll up to the assignment of the building since those workers are not coming into the office i.e. should not be impacting space planning decisions.

    Serraview also does not contemplate HR Status. An organization would want to set the HR Status to “Remote” for an employee in…

    30 votes

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  3. We should be able to configure auto-deletion of empty teams on a recurring basis to keep stack clean.

    40 votes

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  4. Enable to search workpoins in VBS and it will highlight the searched numbers on a floorplan, and provide a box to view the selected space details and occupant.

    For eg. i have a list of desk numbers and am hoping to be able to view these desks from a spreadsheet in VBS on a floor plate

    3 votes

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  5. Enable hoods to be able to be moved between floors and buildings

    We are using the hood function extensively but it is a real pain not to be able to move hoods around when we are doing our planning.

    15 votes

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  6. It appears that the visual of Space Names in VBS is limited to about 12 characters.

    Can we please expand this? It seems like an arbitrary cap, and makes it such that many Space Names are not properly visible and I need to click into the space to get the info I need. Would be much easier to be able to see everything on the map without needed to click in.

    12 votes

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  7. Can you include Hand tool to VBS as it was in SV 2?

    3 votes

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  8. In previous version it was possible to add non-database employees in VBS - work point card. Since the uploads have usually 2-4 weeks delay (or more) this is very useful for correct reporting. I know its possible to add them by Admin-People Directory-Add Person, but we dont want this role for Workplace update users.

    Thank you

    2 votes

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  9. Add Audit History to Scenario Planning

    6 votes

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  10. Have small teams in your neighbourhood or on floors? It can be difficult to select the smaller teams and toggle from one team to the next is no longer supported.
    Proposed Solution: Please introduce keyboard short cuts - TAB or arrows left or right so you can easily scroll through teams on VBS.

    4 votes

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  11. The workpoint dot appears very large and they begin to overlap if there are small workpoints. See attachment for small cubes (~11 sq ft) for Ciena.
    Can this dot size be adjusted somehow for these smaller spaces?

    3 votes

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  12. In 2,66 when you dragged a team from the stack to floor they would be auto allocated to vacant desks. This now has to be completed as a 2 step process - move to team between floors in the stack then allocate to desks.

    2 votes

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  13. Client feedback logged on 04/01/20:

    "Ability to display a text description of an asset, HR, or space record by hovering over the record on a floor plan"

    Workaround: Information can be accessed by clicking on the object to review it's attributes.

    Additional Information: This feature should be present on Space Viewer as well. There should be several configuration options governing this available in the config menu as well, such as font format and number of characters shown in description. Double clicking on the description bubble should open the attached object's data page.

    10 votes

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  14. Ability to notify move project user when space assignments and as built floor plan changes impact a pending move project

    4 votes

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  15. You used to be able to access both building details & employee details (via VBS) to update information. Now I have to open VBS, the "Assets" section & the "Admin" section in order to perform changes. This is very inconvenient. Any chance these functions can be reinstated?

    5 votes

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    • Support for additional levels of a portfolio hierarchy e.g. Region, Site, Campus, Building, Floor
    • Support for configurable levels of space hierarchy with ability to delete space types that aren’t being used by the customer
    5 votes

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  16. Ability to edit BIM models within the space management system

    1 vote

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  17. We run our buildings as fully unassigned, or in multi-floor "ecosystems". Neighborhoods are great for unassigned seating on each floor, but we run unassigned seating across multiple floors/the whole building.

    5 votes

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