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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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49 results found

  1. It would be beneficial to have the capability to update marker names, either by renaming existing ones or creating new markers based on clients' needs. Every company has different requirements, and for example, pharmaceutical companies could use different markers related to laboratories. This flexibility would ensure that the markers are tailored to the specific needs of each client, enhancing their usability and relevance in various contexts.

    9 votes

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    0 comments  ·  Spaces  ·  Admin →
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  2. Ability to change the font size for the Orientation Text on Floorplans. The Text size on the Engage floorplans can crowd the visual, having the ability to change font would allow a cleaner presentation to the user.

    4 votes

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  3. Booking systems allow the booking of merged meeting rooms, which can result in one meeting room being bookable as two or more rooms. When mapping spaces from Serraview against resources (spaces) in booking systems, we need to identify overlapping spaces and group them together under a unique space ID.

    For example, two meeting rooms, each with 5 seats, can be booked separately as Room A and Room B. However, when merged, they can be booked as Room C with 10 seats.

    The reason for having merged rooms instead of booking Room A and Room B together is that when a…

    14 votes

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    0 comments  ·  Spaces  ·  Admin →
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  4. We would like the ability to hide markers that are not being used and/or will never be used. If there was a way to add something in the admin panel so that you can click a checkbox to turn them on or off in the markers panel, that would be great.

    It would also be very helpful to be able to drag and drop to reorganize them. Currently, they default to alphabetical which makes it hard to find the few that we use - we've had to resort to putting a character at the front so they all get grouped…

    8 votes

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  5. Enable API-based check-in experience: We are developing an adaptive card-based check-in to streamline the workflow. Currently, the API does not support checking in on behalf of the user if the organizer is not a service account.

    2 votes

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  6. To ADD / REMOVE MARKERS
    This option is possible only when User has access to Edit floor icon.
    We need to prevent edit floor, especially Overview, Attributes features.,,,
    Is it possible to move Markers from Edit Floor to View floor, only? (one good example is TAGGING)
    Thanks

    5 votes

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  7. Can we have the ability to change the number format on the renumbering tool. Formats highly used in our company as [Location].[Floor No.].[001] eg. LON.05.001
    The tool is helpful for bulk updates however when can't use custom numbering we still have to send an update through the support team or name each desk individually

    1 vote

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  8. Workpoint imports use the Workpoint name to determine which space needs to updating. However, Workspace types cannot be updated with an import because it's not a unique name.
    Using the ID (like Team imports do) would allow these to be updated.

    At least one client wants to rename these Workspaces, but it is not possible to do so in bulk.

    1 vote

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  9. When looking at the colors of the floorplan vs the legend, they are NOT the same color. Nor are either of them the actual assigned color of the space type.

    There appears to be an Opacity or Transparency value used when displaying the floorplan and legend. Again, the floorplan and legend color values are different, so they are NOT using the same transparency value from the original color.

    I would like to suggest that if Serraview is going to NOT use the provided color for the space types, then to at least use the same transparency value for both of…

    2 votes

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  10. Our client would like to have a layer that shows specific manufacturing/lab equipment but can be toggled on/off and is only accessible to certain user roles for security reasons. I can see this also being beneficial for IFM to toggle on/off certain fixtures and lighting, or even for space planners to toggle furnishings on/off.

    5 votes

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  11. When I am working in Spaces and I select the Space Type colors I want to see and uncheck the ones I do not, I make a change, such as changing the seat count by opening a room and making the change, after I Update Space by clicking the blue button all the space types have turned back on, not the way I left it when I checked the spaces I want to see.

    5 votes

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  12. In the Spaces module, reports are an option when you pull down the Space Types selection. However in any other view, the reports feature becomes gray and not applicable. Can these reports be made available in Spaces?

    8 votes

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    2 comments  ·  Spaces  ·  Admin →
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  13. It would be really helpful if you could see assets (lockers/storage/parking) assigned to a person when searching for their name in the spaces module.
    This was available in an older version of Serraview, and would show locker information in the red box (picture attached) right next to their name.

    Thank you!

    2 votes

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    0 comments  ·  Spaces  ·  Admin →
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  14. Like measurement tools in CAD products, it would be useful to be able to measure custom areas, not only linear, with the measurement tool. This could be a click and drag box, or better yet custom points which when you return to the starting point provides the area measurement within. This would be very useful for project planning for people without access or skills in CAD products.

    3 votes

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  15. We would like to be able to move the space numbers to not be centered on corridors as they may overlap with other space names/numbers and make it impossible to use them for wayfinding. We would like to be able to shift those numbers to where it may make more sense for users and admins to easily see labels in the correct places.

    5 votes

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  16. Currently, in the Spaces Module, one can edit tags by painting or using an eraser. I would love that same ability applied to Attributes, using a secured action.

    See attachment for a visual

    JAS

    22 votes

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  17. It would be ideal to be able to view employee's role category when you click on an assigned space, instead of having to go to "People"

    3 votes

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  18. There's a request to view allocation in Spaces, but Neighborhoods was also suggested.

    9 votes

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    2 comments  ·  Spaces  ·  Admin →
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  19. Please add a specific space type for parking spaces that do not fall under the booking restrictions of work spaces. It should be a real new space type that allows for individual configuration and come with a parking icon.

    3 votes

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  20. As a Space Planner,
    I would like to modify colors for the Custom Field View in the Spaces module
    So that I can better differentiate the different values.

    Currently, the colors automatically chosen are too close to tell apart.

    37 votes

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    Under Review  ·  5 comments  ·  Spaces  ·  Admin →
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