Have a priority drop down menu with tickets being raised, so attention is given to business critical items when raised.
When we are raising tickets, can we please have a drop down of five point priorities (ie. P5 being 'Planning stage', and where P1 is business critical, and needs to be addressed urgently).
This would allow us to 'triage' our tickets to apply support in the most required areas, and ensure we limit any down time, or issues.
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Zach Wilson
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