40 results found
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Add scroll bar to Reservation Assist's type and equipment drop down lists
Add a scroll bar for the Type and Equipment drop down lists. The "Show Available Spaces" field at the bottom of the page has an equally sized white field above it. Unless the user knows this, they could easily misinterpret this to mean that the displayed list is complete rather than scroll down for more options.
9 votes -
Use Engage App to replace employee physical security passes
Configure the Engage application to receive and manage digital access credentials from HID.
This would enable employees mobile devices (e.g. smartphone) to gain access to secured doors, gates, lockers, printers, networks, services, etc, in replacement of a traditional physical access pass.
Would significantly reduce the administration of physical security management, including issuing, temporary and lost passes, termination, and increase enterprise security.
https://www.hidglobal.com/solutions/access-control/hid-mobile-access-solutions
9 votes -
Reservation Confirmation email enhancements
System admins should be able to:
- Customise the contents of confirmation emails for different sites
- Customise if confirmation emails are sent for different sites or not
- Configure if staff can opt in/out of confirmation emails8 votes -
Enhanced Engage Person Card
Expand features included in the engage Person card, so you can see and add other details such as:
- if they are a manager
- If they have book on behalf of permission
- Last booking date
- Assigned building or floor
- other fields via a custom field
- All future bookings8 votes -
Change the selected desk to colour
Currently when you select a booked desk, it will display the same colour as an available desk which can cause confusion to users as it appears available.
E.g. All available desks are configured to be green. When you select a reserved desk (blue) it will change to green. This should remain blue or be another colour, not the same colour as available.
8 votes -
Surveys/Feedback
As an Administrator, I'd like a quick way to collect feedback/survey from a number of employees based on their attributes (location, orgunit, etc).
This might be a built-in function to Engage, or a quick way for engage to be the entry point for using a 3rd party tool to collect the info.
8 votes -
Display Space Names on flooplan
When you zoom into a floorplan, the name of each space should be visible like workpoint numbers, with each space's visibility to be set via a configuration. All visible spaces should be searchable via the spaces tab.
This will allow admins to choose which spaces are visible, to help with wayfinding to collaboration, meeting and other points of interest.
7 votes -
Serraview - Secured action to manage bookings and booking rules
A new secured action to restrict to:
- cancel bookings
- Edit desk booking rules
- not also allowed to edit spaces
- not also allowed to edit the VBS7 votes -
Improve First Responders/ECO/First Aid Officer search results by proximity to the person running a search
The closest First Responders/ECO/First Aid Officer member (to the person running a search) is listed first in the search list. This would make it easier for people to contact an ECO member quickly, who is closest to an incident.
7 votes -
Use Engage to show your work from office/work from home/hybrid work days
As a user of Engage, I want to show my colleges that I'm:
- on leave
- working from home...so they know not to try to find me in the office.
Background
It's great to know where someone sits, but just as importantly, to know when they are not there. It would be great to have a place in Engage where this could be set.Especially post COVID-19 where more people are likely to be working from home than what it typical.
Possible features
- Quick I'm not in the office day
- Quick I'm working from home today…7 votes -
You are Here "Blue Dot"
Show a "You-Are-Here" blue dot just like google maps does
7 votes -
Modify Engage to be more User Friendly
Currently Engage is used for reservation. It would be nice if it could be used for wayfinding as well. As I understand it, Locator could be going away. Would be nice to use Engage to search for a conference room or a person. Perhaps have the option of Administrators turning on/off functions of Engage based on the client's needs.
6 votes -
Additional First Responder/Person of Interest Categories
Provide for custom or additional First Responder/Person of Interest categories, beyond the hard coded First Aid Officer and Fire Warden.
This allows admins to define the titles of roles they wish to see within Engage, beyond the current workaround where some different roles have to be assigned to a category where the title doesn't align.
6 votes -
Change the 'Back' icon to a 'Home' icon
Within the Maps/Wayfinder (reservation) view in Engage, the back button (top left) takes users back to the Concierge menu. In certain views, this doesn't match expectations - users might expect to go back to the floorplan view, and then have to navigate back to where they were.
This function could be more clear if the icon was replaced with a 'Home' icon, or something similar.
6 votes -
Engage - Dark Mode
Add option to display Engage maps and UI in Dark Mode (using black for negative space instead of white, saving power by requiring less of the users screen to be lit). Ideally, this should be a configuration option for individual users, but could be a global option set by user admins as well.
5 votes -
Location identified on search
When searching for a team/person on the search results, list the location that the result is found at. For example "Team A - Building 1 - Floor 02"
4 votes -
allow auto-provisioning for SSO logins to be turned off
Currently when using SSO with Engage it has the feature of auto-provisioning users. It would be very beneficial to have the ability to turn off or on.
Having this is critical for the client " The New School ".
3 votes -
Automatically passthrough the SSO authentication to the My Profile site
Currently when you navigate to the My Profile tile from the Engage app, you are required to re-authenticate your credentials to access the page.
The user experience is greatly impacted as it is not seamless.
The app should carry through the users SSO authentication when accessing the My Profile page.
3 votes -
joshua.seaman@cbre.com
Engage (Web and App) needs to retain requested deep link URL from QR Code through SSO Authentication. Currently, if a user scans a QR code to check into a desk and is NOT already authenticated, the deep link to the desk is lost after Authentication and the user must scan the QR code again for check in. This is frustrating for our users to have to scan twice.
2 votes -
Ability to modify SSO token lifetime
Currently when passcode/faceid is enabled, the session is active for 2 hours before being prompted to re-authorize the connection.
For clients with Security related concerns, we should add the ability to modify the token lifetime so that it can be reduced from 2 hours.
2 votes
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