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Eptura Visitor

Eptura Visitor


Welcome to the Eptura Visitor Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Visitor can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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64 results found

  1. When a document with an expiration date is submitted during the remote registration process, an AI could automatically extract the date and verify its validity. If the document is still valid, the system should save the expiration date to the visitor's profile, eliminating the need for resubmission until it expires. If the document is expired they can try to upload a new document or sent an email to the host that they have an expired document.

    1 vote

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    0 comments  ·  Admin →
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  2. When we send the remote registration email, visitors are marked as "Expected" in the logbook, even if they haven't completed the remote registration. While this isn't an issue for regular visitors, it can be problematic for contractors who need to submit specific documents.

    It would be extremely useful to receive a notification for these types of visitors if they try to check in at a kiosk or a day before the visit, alerting us that they haven't completed the remote registration and haven't submitted all the required documents.

    1 vote

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  3. The Android Kiosk app is NOT reliable. I setup a trial location and tried to test the check-in process, which nearly every time hung on a blank screen after answering covid questions, never proceeding to NDA, Badge printing, and notifying the host. After wasting hours of troubleshooting by myself AND with support, I asked a colleague to deploy the Kiosk app to his iPad and activate it on the test location. The check-in process completed without any issues, EVERY time.

    This was a very frustrating revelation, as all the time I spent troubleshooting, was a complete waste of time and…

    0 votes

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    0 comments  ·  Kiosk  ·  Admin →
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  4. test language

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