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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1096 results found

  1. e.g. Government ID (PAN/Aadhar) – should be a separate field and should be retrieved

    8 votes

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  2. When making a booking in Outlook, when you enter the details into the Condeco section and add services it automatically adds a set up time. Can the system notify the user if the meeting is clashing with another due to the set up time required? At the moment you enter in all the details and when you click "Book" or "Request Now" - only then will it say that the room is unavailable. Users have to cancel or delete all their work and create another booking which again hopefully will not then clash with another meeting.

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  3. I would like the ability to download an Outlook Calendar item (i.e. an ICS file) from the booking form so that it will be easy to get the booking details into our Outlook calendar.

    There is an ICS attachment feature but it is only available to the host, requestor and attendees.

    If a receptionist wants to add the booking onto Outlook they have to create new meetings in their calendar.

    4 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  4. This would be a simple report that would allow me to view bookings that have been cancelled or are 'yet to be approved'

    8 votes

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    1 comment  ·  Reporting  ·  Admin →
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  5. 6 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  6. Not all email templates are customisable.

    For example, the activation of a suspended user cannot be customised. This causes significant issues for SSO customers because the URL and instructions cause more confusion.

    Allow for the customization of ALL possible emails coming from Condeco.,

    52 votes

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  7. A. Most of our Executive Assistants will have the booking grid open

    1. Web browser on one screen,
    2. Outlook calendar Add-In in another screen

    They will constantly switch between the two when lining up meetings – particularly when trying to book series

    B. Concierge and room meeting coordinators only use the Condeco portal (they do not use the Outlook Add in).

    On one window they will have the Visitors list opened and on another list, they will have the booking grid open and will constantly move between the two

    The impact here of this change is they have to constantly sign…

    9 votes

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  8. When rooms are linked the report doesn't show both rooms. Just the primary room.

    20 votes

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    2 comments  ·  Reporting  ·  Admin →
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  9. When making a reccurring booking if the room is already booked on a few dates we would like to be able to decline seeing the alternative room option so we can continue with just the dates that can be booked into the selected room

    30 votes

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  10. In our organisation, booking meetings rooms on the weekend is prohibited and we would like to avoid users thinking this is the case.

    To make this easy to administrate, we should be able to clearly mark holidays in the settings. It would be optimal if the system could do this based on your region with the ability to adjust manually

    39 votes

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  11. As a user, it is easy to forget that the recurring meeting is about to finish. I would like a reminder of this so I can extend the series

    26 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  12. 5 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  13. Add 'mailto:' links to the dropdown menu on the booking form so you can easily email the host or requester associated with the booking by clicking it

    4 votes

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  14. 8 votes

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  15. Users want to be able to schedule reports to be automatically run on the database and emailed to them as per a specific schedule.

    18 votes

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    1 comment  ·  Reporting  ·  Admin →
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  16. 6 votes

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