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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1239 results found

  1. For readability, can you add a button to allow all "Closed desks" to be hidden from Horizontal Grid view as an option?

    3 votes

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  2. Today the mobile application doesn't auto-refresh so users are missing their check-in and don't have accurate details about their booking for the day.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  3. in the booking confirmation, include an option for adding the booking details to Outlook calendar

    3 votes

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  4. The results list when viewing desks booked for a colleague or future bookings is all grey scale. This makes it difficult to quickly identify days, or bookings - is if possible to add some color to this or look at the design to make this more visible rather than the all grey view as it is.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  5. A desk map to show where the desk are located.

    3 votes

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  6. Rogers Communication would like the ability to use a campus app. When the end user is in the campus app and selects book a desk, they would like for the Desk App to be opened.

    This allows users to only have to worry about using the campus app and not the 10 plus apps used by the client.

    3 votes

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    2 comments  ·  Mobile  ·  Admin →
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  7. Having the possibility to display a wayfinder profile on a Smart TV or on a digital signage solution.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  8. integrate the possibility from the mobile app to delete a reservation not started yet.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  9. Allow delivery requests over multiple days, atm you can only book items for one day.

    If you want to book an article for more than one day (without booking a room), you have to do a separate booking every day (so f.e. 10 days = 10 separate bookings)

    3 votes

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  10. When setting up the screen profile, you can only set PIN required for End or Delete booking when Book is also set to PIN required.

    Pin required should be able to be switched off so anonymous bookings can be made on the screen by users. You should have the ability to then set PIN required for End or Delete so this prevents any user ending or deleting other users bookings.

    3 votes

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  11. Add an overview for delivery request where we can see in total what kind of equipment or supplies are available right now (i.e. the total available amount of items and the amount which is left).

    We are looking for an overview list which shows the storage contents, what/where the rented items are at the moment

    3 votes

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  12. 3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  13. As an administrator, it would be extremely helpful to have the ability to book a desk on behalf of someone visiting from another office within the firm, with these bookings displayed in a different colour. This would provide an at-a-glance view of where visitors from other offices are seated, without the need to search for individual names.

    Currently, we advise offices to use the "External" booking type as a workaround, but this is not an ideal solution. With the increasing number of inter-office visitors, greater visibility would improve the user experience and make it much easier to identify visiting colleagues.

    …

    2 votes

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  14. Currently, Personal Spaces can only be booked up to 5 weeks in advance. Introduce the ability for administrators to configure the maximum advance booking period on a per Workplace Type basis.

    Administrators should be able to define booking windows using flexible units such as:

    • Days
    • Weeks
    • Months

    Examples:

    • Desks: 4 weeks
    • Lockers: 3 months
    • Pool Vehicles: 12 months

    This would allow organizations to align booking rules with the operational requirements of different resource types rather than applying a single limitation across all Personal Spaces.

    Pain Point:
    The current 5-week advance booking limit is insufficient for resources that require long-term planning,…

    2 votes

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  15. Organizations require a consolidated view of Key Worker role assignments across their entire workplace portfolio.

    Currently, locating Key Workers requires navigating individual floorplans, making it difficult to quickly identify responsible personnel across multiple buildings and floors.

    Requested Enhancement
    Provide an API endpoint that exposes Key Worker role assignments from Eptura Engage, enabling integration with internal workplace and facilities management tools.

    Desired Data Elements
    - User Name
    - Email Address
    - Key Worker Role Type
    - Building
    - Floor
    - Workspace / Location
    - Presence/Availability Status (where available)

    Business Value
    - Single view of all Key Workers across buildings and floors.…

    2 votes

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  16. Currently the NTP server can only be configured on the screen after activation. The client has requested a functionality to centrally configure NTP server for the required screens instead of configuring it one by one after device activation.

    2 votes

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  17. The current workflow is fundamentally flawed because the people who know what was actually consumed (the catering providers) are unable to record this information, while the people who can modify the booking (end users and administrators) often do not know the final quantities used.

    Problem Statement

    Many organizations use Eptura catering and services bookings to order refreshments, meals, and other services alongside meeting room reservations.
    Today, the workflow ends with the items that were originally ordered. However, in practice, actual consumption often differs from the requested quantities.

    Example:
    - User books 10 bottles of water.
    - Catering vendor delivers 10…

    2 votes

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  18. The new feature where the floorplan can be zoomed in and out does not work well on small floorplans where scrolling down with the mouse was more useful than zooming in like it does now. We should have the option to revert it back to how it was.

    2 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  19. When closing a room in Engage, there is no corresponding block created in the M365 Room Account. While Microsoft Exchange does not support the concept of 'closing' a room, in principle, the closure is just a booking made by the system rather than an end user.

    When enabling a room closures, can the system not create a booking in M365 using a system account? This would then mirror the closure scenario in both platforms.

    2 votes

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  20. Can the booking parameters be upgraded to allow monthly and weekly constraints within the same rule? For instance:
    The ability to offer 20 booking slots in a 4 week period (10 days every 4 week) but we don’t want users to be able to book any more than 3 days (6 slots) in a week.

    2 votes

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