1217 results found
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Booking confirmation - add to calendar
in the booking confirmation, include an option for adding the booking details to Outlook calendar
3 votes -
Mobile app grey scale
The results list when viewing desks booked for a colleague or future bookings is all grey scale. This makes it difficult to quickly identify days, or bookings - is if possible to add some color to this or look at the design to make this more visible rather than the all grey view as it is.
3 votes -
Desk Map
A desk map to show where the desk are located.
3 votes -
Deep linking to pull up the mobile apps
Rogers Communication would like the ability to use a campus app. When the end user is in the campus app and selects book a desk, they would like for the Desk App to be opened.
This allows users to only have to worry about using the campus app and not the 10 plus apps used by the client.
3 votes -
Display Wayfinder on digital signage solution or Smart TV
Having the possibility to display a wayfinder profile on a Smart TV or on a digital signage solution.
3 votes -
Delete reservation from mobile app
integrate the possibility from the mobile app to delete a reservation not started yet.
3 votes -
Allow delivery requests over multiple days
Allow delivery requests over multiple days, atm you can only book items for one day.
If you want to book an article for more than one day (without booking a room), you have to do a separate booking every day (so f.e. 10 days = 10 separate bookings)
3 votes -
Give the ability to make anonymous on screen bookings and restrict End or Delete to PIN only
When setting up the screen profile, you can only set PIN required for End or Delete booking when Book is also set to PIN required.
Pin required should be able to be switched off so anonymous bookings can be made on the screen by users. You should have the ability to then set PIN required for End or Delete so this prevents any user ending or deleting other users bookings.
3 votes -
Add an overview for special deliveries with the available amount left of items
Add an overview for delivery request where we can see in total what kind of equipment or supplies are available right now (i.e. the total available amount of items and the amount which is left).
We are looking for an overview list which shows the storage contents, what/where the rented items are at the moment
3 votes -
3 votes
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Configurable Advance Booking Period for Personal Spaces
Currently, Personal Spaces can only be booked up to 5 weeks in advance. Introduce the ability for administrators to configure the maximum advance booking period on a per Workplace Type basis.
Administrators should be able to define booking windows using flexible units such as:
- Days
- Weeks
- Months
Examples:
- Desks: 4 weeks
- Lockers: 3 months
- Pool Vehicles: 12 months
This would allow organizations to align booking rules with the operational requirements of different resource types rather than applying a single limitation across all Personal Spaces.
Pain Point:
The current 5-week advance booking limit is insufficient for resources that require long-term planning,…2 votes -
Allow Catering Vendors to Reconcile Actual Consumption After Meeting Completion
The current workflow is fundamentally flawed because the people who know what was actually consumed (the catering providers) are unable to record this information, while the people who can modify the booking (end users and administrators) often do not know the final quantities used.
Problem Statement
Many organizations use Eptura catering and services bookings to order refreshments, meals, and other services alongside meeting room reservations.
Today, the workflow ends with the items that were originally ordered. However, in practice, actual consumption often differs from the requested quantities.Example:
- User books 10 bottles of water.
- Catering vendor delivers 10…2 votes -
Interactive Floorplan
The new feature where the floorplan can be zoomed in and out does not work well on small floorplans where scrolling down with the mouse was more useful than zooming in like it does now. We should have the option to revert it back to how it was.
2 votes -
cheryl.savage@allenovery.com
M365 Integration
As a Global Admin it would be useful to have the capability to disable the feature flag for basic users so the it doesn't automatically check the 'Add to Outlook calendar'.
This feature is currently only available to switch off for admins only.
This feature would be helpful to eliminate the risk of emails going out to external contacts.
2 votes -
Support for more complex working patterns
Can the booking parameters be upgraded to allow monthly and weekly constraints within the same rule? For instance:
The ability to offer 20 booking slots in a 4 week period (10 days every 4 week) but we don’t want users to be able to book any more than 3 days (6 slots) in a week.2 votes -
Submit Support Ticket Directly from Panel / Device Hub
Problem
When a panel fails, admins must:
Identify panel
Gather logs
Gather room information
Navigate to Support portal
Manually submit ticketThis creates:
30–60 minutes of overhead
Potential days of back-and-forthBain referenced Neat as an example of best practice.
Neat allows:
Ticket submission from panel
Ticket submission from cloud portal
Automatic device metadata inclusionBain views this as a major usability differentiator.
Requested enhancement:
Add:“Report Issue / Open Support Case” option
From:
Panel admin screen
Device Hub / Connect portalAutomatically attach:
Device ID
Location
Logs
Firmware
Authentication contextBusiness Value:
- Faster issue resolution
- Reduced troubleshooting…2 votes -
Send booking OR cancellation emails when made via API
Configure Engage for sending emails for bookings or cancellations made via API.
The engineering team has confirmed that currently the booking confirmation emails are not triggered when the booking is created through the admin API.
2 votes -
Home page
Feedback from customer:
Language translation (German) not accurate. for example: "Booking Grid" > is translated into "Overview".
Also the office/remote availabilty view does not reflect the availabililty properly when a fixed desk is released.
They have tio adjust each manually.
2 votes -
Ability to add multiple vendors for one article
Want to have multiple vendors assigned to one article, for example we have multiple vendors working in the same building who can all deliver pretzels or coffee at the same price. vendors will decide between themselves which one will fulfil the order based on their capacity.
2 votes -
Vendor Reports
Vendors need the ability to pull up reports on amended bookings and the list of entities amended.
2 votes
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