Settings and activity
153 results found
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23 votes
Katja Anacker
supported this idea
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6 votes
Katja Anacker
supported this idea
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69 votes
Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Katja Anacker
supported this idea
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6 votes
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Katja Anacker
commented
Implement the ability to map cost codes to specific locations/entities so that users can only see and select cost codes that are valid for their own entity.
Problem
For one location, we have uploaded over 388 pages of cost codes. With the onboarding of a new entity, this will grow to 500+ pages.Currently, there is no validation to restrict cost code usage by location or entity. This means:
• A user in Germany could select a valid cost code belonging to the USA, Singapore, or Switzerland
• There is no mechanism to prevent cross-entity cost code usage
• The only validation we can apply is mapping cost codes to a location — but this functionality does not exist in the tool todayThis creates a compliance risk and undermines financial accuracy across the organization.
Proposed Solution
• Allow administrators to map cost codes to specific locations/entities
• Users should only see and be able to select cost codes that are valid for their assigned location/entity
• Prevent cross-entity cost code selection entirely
• Support scalability as new entities are onboarded with their own cost code setsBusiness Impact
• 388+ pages of cost codes for one entity alone — growing to 500+ with new onboarding
• Without location-based mapping, invalid cost code usage cannot be prevented
• Compliance risk across multiple global entities (Germany, USA, Singapore, Switzerland, etc.)
• Critical for financial accuracy, audit readiness, and governance
• Essential for scaling the platform to additional entities
Katja Anacker
supported this idea
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5 votes
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Katja Anacker
commented
Replace the current dropdown menu for cost code selection with an intelligent search/autocomplete field that suggests matching cost codes as the user types.
Problem:
For just one location alone, we have uploaded over 388 pages of cost codes into the system. Before a user can order catering, they must select the correct cost code.
The current menu is not practical for this volume of data. Users have to know the exact cost code to be able to book something.
• Time-consuming and frustrating
• Especially difficult for teams booking on behalf of others (e.g., PAs, Gastro Team, The Garden) who may not have the cost code memorizedProposed Solution:
Implement an intelligent input field (autocomplete/type-ahead) that:
• Shows matching cost codes as the user starts typing (by code number, department name, or description)
• Provides smart suggestions based on the input
• Optionally: remembers recently used or frequently used cost codes for the user
Business Impact
• 388+ pages of cost codes for just location — a dropdown is simply unmanageable at this scale
• Reduces booking errors and time spent searching for the correct code
• Improves user experience significantly, especially for high-volume bookers
• Supports a smoother, faster catering ordering process across the organization
Katja Anacker
supported this idea
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6 votes
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Katja Anacker
commented
Please provide a short/numeric date variable (e.g., DD.MM.YYYY) that can be used in booking confirmation templates, in addition to the existing long-format date.
Problem
In our organization, bookings are frequently made on behalf of others by teams such as Facility Services (e.g., The Garden), the Gastro Team, and Personal Assistants. These teams do not know in which language the end user communicates.We have adapted our booking confirmation template to work in both German and English — and everything works well except for the date. The current date variable outputs a language-specific format (e.g., "Monday, 12 May 2026" vs. "Montag, 12. Mai 2026"), which breaks the bilingual template approach.
Proposed Solution
Provide a short date variable that outputs a numeric, language-neutral format, such as:DD.MM.YYYY (e.g., 12.05.2026)
This would allow us to use a single template for all users regardless of their language setting.Business Impact
Affects multiple teams who book on behalf of others across the organization
Currently requires manual workarounds or separate templates per language
A simple numeric date variable would eliminate this issue globally and support a customer-centric, multilingual communication approach
Katja Anacker
supported this idea
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6 votes
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Katja Anacker
commented
Better visibility of changes to services in the global booking tool
Current Situation:
When changes are made to a booking (e.g., catering orders), users only receive a generic notification that "a change has happened"
There is no clear indication of what specifically was changed — whether services were added, quantities increased/decreased, items cancelled, times adjusted, or attendees modified
This forces teams to manually compare the updated booking against the original order, creating significant manual effort and risk of errors
Impact:High manual workload for teams managing larger catering or service bookings
Increased risk of overlooking changes, potentially leading to incorrect service delivery
Inefficiency that scales across the organization given this is a global booking tool
Requested Enhancement:- Update the catering/services table to clearly display what has changed between the original and updated booking
- Highlight changes visually (e.g., using color coding) so users can immediately identify:
--Newly added items
--Increased or decreased quantities
--Cancelled items
Changes to time or attendees
Business Justification: This enhancement is critical as it supports a global booking tool used across the organization. Providing clear change visibility would significantly reduce manual reconciliation effort, minimize errors, and improve the overall user experience for all teams managing bookings and services.
Katja Anacker
supported this idea
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2 votes
Katja Anacker
supported this idea
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6 votes
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Katja Anacker
commented
That is a bug for us, there are extra Vendor Templates. They shouldn´t be per default on the user email templates.
Katja Anacker
supported this idea
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7 votes
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Katja Anacker
commented
Automatically Adjust Catering Time When a Meeting is Rescheduled
Description:
On behalf of Allianz and our global user base, we have identified a usability gap in the way catering times are handled when a meeting is rescheduled.
Currently, if a meeting is moved (e.g. from 9–12 AM to 8–12 AM), the associated catering time does not update automatically and must be adjusted manually. This creates unnecessary extra steps and increases the risk of catering being scheduled incorrectly.
Requested Enhancement:
🔄 Auto-sync catering time with meeting time – If the catering time matches the meeting time, any change to the meeting schedule should automatically apply to the catering order as well.
This logic should only trigger when catering and meeting times are identical, preserving manual adjustments where catering has been intentionally set to a different time.
Business Impact:Manual re-adjustment of catering times after rescheduling is error-prone and time-consuming, increasing the risk of incorrect or missed catering orders.
Katja Anacker
supported this idea
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7 votes
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Katja Anacker
commented
Retain Search Criteria in the Web Interface When Switching Between Buildings
On behalf of Allianz and our global user base, we are receiving frequent complaints about the Web Interface search mask resetting every time a change is made. As all 8 of our buildings are interconnected, users often switch between buildings when they cannot find a suitable space — forcing them to re-enter the date, time, and other criteria repeatedly before finding an available room. This is a significant source of frustration.
Requested Enhancement:
🔍 Persist search criteria – Retain all entered search parameters (date, time, capacity, etc.) when switching between buildings or making adjustments, until the page is fully refreshed or reopened.
⏱️ Alternatively, retain criteria for a defined period of time to support users across multiple searches.
Business Impact:The constant resetting of search criteria is creating unnecessary friction and significantly increasing the time users spend finding a meeting room.
Katja Anacker
supported this idea
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6 votes
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Katja Anacker
commented
Increase List View Field Size for Locations and Groups in the Web Interface
Description:
On behalf of Allianz and our global user base, the current list view in the Web Interface for locations and groups is far too small. Users can only see 3 locations/groups at a time, and location names are frequently cut off, making navigation cumbersome and inefficient.
Requested Enhancement:
📋 Larger display field – Expand the list view so that full location names are visible without truncation.
📂 More entries visible at once – Allow more than 3 locations/groups to be displayed simultaneously.
Katja Anacker
supported this idea
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5 votes
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Katja Anacker
commented
Implement Intelligent Deep Link Logic to Hide Unavailable and Restricted Items
On behalf of Allianz and our global user base, we would like to raise a follow-up concern directly connected to the previously reported escalation regarding C-Level item visibility.
Currently, the deep link displays all available items in the catalogue — regardless of whether they can actually be ordered. This includes items that are unavailable due to:
Cut-off time having passed
Notification time having expired
Items restricted to specific user groups (e.g. C-Level exclusive items)
This means standard users are exposed to items they should never see or interact with, which directly contributed to the escalation we experienced around sensitive C-Level content and pricing.Requested Enhancement:
Introduce an Intelligent Deep Link that dynamically filters the catalogue based on the following criteria:
- Time-aware – Items past their cut-off or notification time are automatically hidden, not just greyed out or marked as unavailable.
- Permission-aware – Items restricted to specific roles or groups (e.g. "Admin Only" items) are not displayed to unauthorised users via the deep link.
Business Impact:The current deep link behaviour bypasses visibility controls and exposes sensitive items and pricing to unintended audiences. This is a direct security and confidentiality risk, as evidenced by the C-Level escalation. An intelligent, context-aware deep link would close this gap and ensure a consistent, controlled user experience.
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5 votes
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Katja Anacker
commented
Introduce "Visible for Admins Only" Option to Hide Restricted Items from General Users
On behalf of Allianz and our global user base, we would like to highlight a significant privacy and transparency concern within the Food & Beverage ordering functionality.
Currently, even when items are marked as non-orderable for standard users, they remain fully visible in the catalogue. This means all users can see items — including pricing — that are exclusively reserved for specific groups such as C-Level executives. This has already led to a major escalation within our organisation, as sensitive information (e.g. the cost of executive brunch menus) was visible to the general user base.
Requested Enhancement:
Introduce an "Admin Only" visibility option for catalogue items, presented as an additional button alongside the existing "Visible" toggle:
- Visible – Item is visible and orderable for all users (existing)
- Visible for Admins Only – Item is hidden from standard users entirely and only accessible to admins (new)
This would ensure that restricted items are not only non-orderable, but also completely invisible to unauthorised users.Business Impact:
The current lack of visibility control is a serious issue that risks exposing sensitive pricing and service information to the broader workforce, with potential for escalation and reputational impact.
Katja Anacker
supported this idea
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6 votes
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Katja Anacker
commented
Enable Vendor dependencies with multi-Vendor Assignment for Single Order Items to Ensure Full Visibility Across All Responsible Parties
On behalf of Allianz and our global user base, we would like to raise an important operational issue related to the Food & Beverage ordering functionality within the Booking tool.
Currently, there is no capability to assign multiple vendors to a single order item or even specifiy a certain dependency, even when the fulfilment of that item requires the involvement of more than one team or vendor. This creates a critical visibility gap in our operations.
Example: A practical illustration of this issue is the Butterbrezel:
The Service Team is responsible for baking the pretzel.
The Kitchen Team is responsible for buttering it.
When one vendor accepts the order, the other vendor receives no notification and is unaware that they are also required to act. This leads to incomplete order fulfilment, miscommunication between teams, and a poor experience for the end user.Requested Enhancement:
Multi-Vendor Assignment with dependencies per Order Item – Allow individual items to be assigned to more than one vendor simultaneously, so that all responsible parties are notified and aware of their specific role in fulfilling the order.
Parallel Notifications for All Involved Vendors – When an order is placed or accepted, all assigned vendors for that item should receive a notification, ensuring no team is left uninformed about their required action.
Clear Role Definition per Vendor per Item – Each vendor assignment should include a description of their specific responsibility for that item, avoiding ambiguity and ensuring smooth coordination between teams.
Business Impact:
With multiple vendors involved in the preparation of single items, the lack of cross-vendor visibility is causing operational breakdowns, missed tasks, and unnecessary coordination overhead. Enabling multi-vendor assignment with parallel notifications would significantly improve order accuracy, team coordination, and overall service quality — directly benefiting our Gastro Team, kitchen, and service staff on a daily basis.
Katja Anacker
supported this idea
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6 votes
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Katja Anacker
commented
Enable Splitting of Food & Beverages into Sub-Categories for Improved Vendor Transparency and Kitchen/Service Management
On behalf of Allianz and our global user base, we would like to highlight a significant operational gap in the current Food & Beverage ordering functionality within the Conference Booking tool.
At present, food and beverages cannot be split into separate categories, which creates considerable challenges for our kitchen and service teams when processing orders. There is currently no way to distinguish at a glance whether an order is intended for the kitchen, the service team, or both — leading to confusion, inefficiencies, and potential errors in order fulfilment.
Requested Enhancement:
Sub-Category Splitting for Food & Beverages – Introduce a generic sub-category structure that allows food and beverages to be clearly separated. This approach should be flexible enough to accommodate various vendor setups and organisational needs.
Flexible Vendor Mapping via Sub-Categories – The sub-category model should support our current vendor setup, where one primary vendor operates with multiple sub-vendors. This structure is essential to ensure our Gastro Team maintains full transparency over all orders and can clearly see what is happening across all sub-vendors at any time.
Permission-Based Subgroup Mapping per Vendor – As a proposed solution, vendors should be able to be mapped to specific subgroups, with permissions granted based on what each vendor or sub-vendor is responsible for. This would ensure that:
Each vendor only sees and manages the orders relevant to their scope.
The Gastro Team retains a complete overview across all subgroups and vendors.
Kitchen and service teams can instantly identify whether an order falls within their responsibility.
Business Impact:The inability to split food and beverage orders is causing operational friction for our kitchen and service teams, increasing the risk of order mismanagement and reducing the efficiency of our Gastro operations. A sub-category and subgroup-based vendor mapping solution would bring much-needed clarity, flexibility, and transparency to the entire food and beverage ordering process — benefiting both our internal teams and our vendor partners.
Katja Anacker
supported this idea
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7 votes
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Katja Anacker
commented
Improve Floorplan Visibility and Accessibility for All Users in Conference Booking
On behalf of Allianz and our global user base, we would like to raise a significant usability concern regarding the Floorplan feature within the Conference Booking tool.
Allianz operates 8 buildings with 7 floors each, meaning our employees rely heavily on floorplans to navigate and locate meeting rooms on a daily basis. Despite this high usage, the current floorplan experience presents a major discoverability issue:
Users are unable to find the floorplan until they realise they must first select a specific floor to make it visible — this is not intuitive and causes repeated confusion.
As a result, our support teams are regularly receiving calls from users asking where a specific meeting room is located, creating unnecessary overhead and frustration.
Additionally, the floorplan is only visible to the host/requestor on the Today's Page, meaning other attendees have no easy way to locate the room independently.
Requested Enhancement:Increase Floorplan Visibility – The floorplan should be prominently accessible to all users without requiring them to first select a floor. The navigation to the floorplan should be intuitive and immediately discoverable.
Floorplan Visible to All Attendees – Not just the host/requestor, but all meeting participants should be able to see the relevant floorplan on the Today's Page, so they can independently find their meeting room.
Business Impact:
The volume of affected users is substantial. The current lack of visibility is generating a high number of avoidable support requests, reducing user satisfaction, and impacting overall productivity. Improving floorplan accessibility would directly reduce support overhead and significantly enhance the user experience for our global workforce.
Katja Anacker
supported this idea
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6 votes
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Katja Anacker
commented
We as Allianz see this as a must-have feature. Especially when Exchange isn´t working with Linked Spaces this would be the MVP to set the right number of attendees to a larger meeting / event. This is also white important for the vendor / catering and later also the tax calculation.
Katja Anacker
supported this idea
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6 votes
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Katja Anacker
commented
Must-Have: Ignore Set-Up Time When Admin Adds Catering to an Ongoing Meeting
Updating ongoing meetings and adding catering items is a daily business for our teams — yet the current process creates unnecessary overhead.
We currently use set-up time as a workaround to control which catering items can be ordered by whom, since there is no native option to restrict ordering to admins or specific users. This means every time an admin adds catering to an ongoing meeting, they must manually set the set-up time to zero for each item — which is time-consuming, error-prone, and frustrating for our Gastro team.
Two improvements would solve this:
Short-term fix: Automatically ignore set-up/notification time when an admin is adding catering items to an already ongoing meeting — the meeting is already in progress, so set-up time is irrelevant at that point.
Long-term solution: Provide a native option to restrict catering items to admins or specific user groups, eliminating the need to misuse set-up time as an access control workaround entirely.
Both would significantly reduce daily overhead and improve the experience for our Gastro teams. Please prioritize this for Allianz.
Katja Anacker
supported this idea
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6 votes
Katja Anacker
supported this idea
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An error occurred while saving the comment
Katja Anacker
commented
Must-Have: Capacity Search Without Hard Attendee Limit on Web Interface
As Allianz, we have not enabled the capacity search on the web interface because it currently prevents users from adding more attendees than the room's maximum capacity. This is a blocker for us — our policy requires supporting a hybrid meeting culture, where more people may be invited than will physically attend onsite.
The Outlook Plugin already handles this correctly with the onsite-attendee button, but the web interface does not offer the same flexibility.
With 400+ meeting rooms at some of our locations, searching for a suitable room without a capacity filter is time-consuming, frustrating, and simply not user-friendly.
We need the ability to search by capacity while still allowing the total number of invitees to exceed the room limit — reflecting hybrid attendance, not just physical headcount.
Please prioritize this — it is a must-have for Allianz.
This is very critical as we are almost blind to see what was updated/changed/deleted!