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Archibus

Archibus by Eptura

Welcome to Archibus's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Users would like to get notifications on their mobile devices to Check-in to their bookings. Currently the only notifications are sent by email. Not all users check their email on their mobile device, A popup notification would be very helpful for users as a reminder to Check-in to their bookings.

    6 votes

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    1 comment  ·  Workplace  ·  Admin →
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  2. We are starting to use the Check-in feature for workspace bookings and have come across a situation where an admin assistant has booked a workspace for their Executive Director and would like to check-in for the Executive Director as well. Currently the system does not allow for this to happen. Only the person for whom the booking was made can check-in. The option to allow the person that created the booking to check-in should also be available.

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  3. One of our customers has outlined several reporting needs that do not appear to be addressed by the current OTB Reservations reports. We’d like to propose the following enhancements for consideration in a future version of the application:

    Utilization Analysis of Underused Spaces - The ability to report on spaces that are never—or rarely—reserved. This would help identify potential issues such as missing equipment or other factors impacting the space’s desirability, enabling deeper analysis and informed improvements.

    Enhanced Check-In/Check-Out Reporting - For example: A comparison report showing check-in/check-out times versus scheduled reservation times. And visibility into which user/spaces are utilizing…

    3 votes

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  4. Room Code Too Small - and no way to make it larger :(

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. In either Workplace or Review Bookings (ab-ht-booking-review.axvw), allow the one making the cancellation to enter a reason for why the booking is being cancelled.

    It could be either from an administrator, from a team lead, booking requestor, or the one being booked for.

    Reasons can vary from any number of reasons. Examples could be, "the room is no longer needed", "the floor will be undergoing renovations at that time", "the space is required for a special event", "the room was booked in error", "staff member X booked a desk for me, but I want to use a different desk".

    2 votes

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  6. In the map view when booking a space I always need to check the grays squares manuall who is sitting where. I would like to see the names always inside or close to the booked spaced. last name + first letter first name should be enough.

    2 votes

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    1 comment  ·  Navigation  ·  Admin →
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  7. Security becomes more and more important for all companies with an online presence. They require their software to work with tight security restrictions.

    An important security restriction to block Cross-Site Scripting (XSS) is the implementation of a Content Security Policy (CSP) header. This header can block inline JavaScript and JavaScript eval as an effective and visible defense against XSS.

    Recent versions of Archibus already implement major improvements to protect against XSS internally. However, major clients like banks and telecommunications companies want to visibly protect their systems and users accross their entire online presence, without relying on the internals of each…

    2 votes

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    1 comment  ·  Platform  ·  Admin →
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  8. Create Smart Client version for MAC.

    2 votes

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  9. Reservations calendar console - My Reservations - minifilter requires english value "Cancelled" instead of german "Storniert".

    The mini console search doesn’t reflect localized terms as expected. Based on our current system behavior, the search functionality uses English keywords by default, regardless of the selected locale.

    For software used internationally, it's essential to adapt languages ​​consistently. It must be configurable, not hard-coded.

    4 votes

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  10. Clients would like to see some non-asset text in Space Console for Exporting to PDFs. However, they do not want to see all notes, references and other non-asset text. Assigning all text to one layer limits the purpose of exporting the space console drawing to PDFs.

    Allowing for text to remain on their CAD-assigned layer will allow customers to cut down on the number of drawing files to maintain and help in promoting Exporting to PDF

    3 votes

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  11. I would like to enable the BIM Viewer to highlight rooms that span across different floors.

    Currently, the BIM Viewer is designed to highlight only rooms on the same floor. However, we have received user requests to support highlighting rooms located on different floors as well.

    This feature would be particularly useful for cross-sectional comparison and visualization of rooms that belong to the same category or type, thereby enhancing usability.

    Starting from version 2024.04, it has become possible to highlight rooms on different floors when launching the BIM Viewer via the "Show in BIM Viewer" icon added to the Space…

    3 votes

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    0 comments  ·  Assets  ·  Admin →
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    1. Reorder the list of 'Completed' work requests via the maintenance console to place transactions with pending verification steps at the top, enabling users to view and prioritize tasks more efficiently

    2. Allow users to apply advanced filters to completed work requests in the maintenance console, specifically to view only those already verified by the maintenance supervisor

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  12. It would be a great idea to integrate G-Chat. Rather than using emails for notifications, to send a ping or notification via Google Chat would be a great option.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  13. Right now if the Book meeting space function is turned on the option to use it is available for all buildings on the Workplace dashboard even if they have no meeting rooms defined and marked as reservable. Is it possible to get the system to only display this function on the workplace dashboard if the building selected has defines meeting room spaces. If not the the Book meeting rooms option would not be available on the workplace dashboard.
    This should also apply to Booking workspaces.

    3 votes

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    1 comment  ·  Workplace  ·  Admin →
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  14. Description:
    We are experiencing an issue when attempting to open checklists after downloading offline data in the OnSite application. Although the offline data appears to download successfully, the system shows a delay or fails to read the data properly when we try to open the checklist.

    From our observation, it seems like the app is not fetching the newly downloaded data and instead continues trying to retrieve older or cached data. This results in slower performance or failure to load checklists as expected.

    However, when the application is opened in true offline (airplane) mode, the checklist opens quickly — suggesting…

    3 votes

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    0 comments  ·  OnSite  ·  Admin →
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  15. Maintenance Console
    The ability to unassign and reassign a craftsperson when Work Requests (WR) are in ‘Issued and in Process’ status.

    Context
    For efficiency, the organisation uses the bulk functions to move work requests from ‘Assign to work order’ to ‘Issued in process’. It is very effective in the PM space, where selective craftspersons do preventive maintenance checks/work. However, once it is assigned no means to manage assignments in bulk.

    Use cases:
    1) When a craftsperson leaves the organisation, changes roles, or moves somewhere else, there is no means to reassign issued WR to another person in bulk. The substitute…

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  16. When setting up connectors with large files, if there are issues w/ data in the file or the setup of the connector, we have to wait until the connector completes. Sometimes this can take a REALLY long time.

    It would be nice to be able to stop the connector process so that adjustments can be made to the connector config OR to the file that is being loaded.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  17. Description

    Current issue: The API provides no usage control mechanisms
    
    No quotas: No way to limit the number of requests per user or API key
    
    No monitoring: No access to usage stats, error rates, or response times
    
    No throttling: No traffic regulation to prevent abuse or overload
    

    Requested improvement

    Add quotas: Allow customizable request limits per API key
    
    Enable monitoring: Provide basic usage stats (calls, errors, latency)
    
    Implement throttling: Introduce rate limiting to control traffic load
    
    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  18. A single user would then become a part of multiple user roles either increasing their ability to view/access areas of Archibus or gradually restricting their access / VPA as roles are assigned to them.
    Therefore a user with more than one role would see all the processes for all the roles and apply all their VPA restrictions.
    This would allow admins to create roles per application (for example) and assign those to different users

    13 votes

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    4 comments  ·  Platform  ·  Admin →
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  19. When a user is trying to find a meeting space, they can filter the available rooms by type, use and arrangement. It would be useful to include more information like:
    - approvals required, offering a choice of configuration / arrangement options where a room has multiple options, etc

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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