960 results found
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Mobile Apps should support physical key SSO login
Our client is leveraging SSO with MFA, specifically using a hardware security key (YubiKey) for mobile authentication. We are able to verify that this works on a mobile phone using the web browser on the mobile phone (e.g. Chrome and Safari). However, when trying to login to the Mobile App - Mobile Framework 4.0 and Workplace, the MFA is not recognized.
This is because the Archibus browser used within the mobile app does not support webauthn, which is the technology that allows users to log into a wbsite using a hardware security key.
The Mobile Client and the Workplace app…
4 votes -
Generate multiple area boundaries (Gross Exterior Areas) for publishing to Archibus
In the Smart Client Extension for Revit, only one boundary is currently allowed for gross area per floor. However, in my case, there is a building with separated areas on higher levels that cannot be combined into a single gross area.
I recommend allowing users to generate multiple area boundaries (Gross Exterior Areas) for publishing to ARCHIBUS. This flexibility would better accommodate complex building layouts.
2 votes -
edit recurring room reservations in Workplace
Edit recurring room reservations in Workplace
3 votes -
Add Time Zone remark for the Log time in Work Request
Currently, if an administrator or supervisor wants to view more details about a work request's history, the log time is displayed in the building's local time, not the user's time. There are no Notes or Notices to display what the time zone is. This can be quite confusing as the time zone information is not on the same page.
3 votes -
Space Console - Assign Employees to Multiple Rooms
Ability to assign a single employee to multiple rooms via the Space Console.
3 votes -
Room names in view and print floor plans
It would be great to have the room names available as labels in the View and Print floor plan.
3 votes -
User Management - Login Timestamp and Account Status
For many clients, there are critical needs and often government compliance requirements for user accounts. Clients are required to suspend access if a user has not logged in for a certain period (such as 90 days), and sometimes to delete a user if they have not logged in for a certain period (such as 180 days).
I am aware of the GDPR functionality. While that is useful for account deletion, the Archibus system lacks the necessary information to make any determinations on when to set the deletion date. If using SSO, we may or may not be able to get…
11 votes -
how linked tickets are tracked and displayed for Preventive Maintenance Procedures
Problem:
When you create an issue report linked to a preventive maintenance (PM) ticket, the relationship is visible in the system (e.g., in the "Related Requests" section of the ticket search screen).
However, in the database, the PM ticket doesn’t show the issue report’s information (i.e., no backlink). Only the issue report contains the PM ticket's reference (parentwrid field).Where Data is Stored:
For active tickets, the information is in the wr table.
For completed tickets, it’s in the hwr table, specifically in the parentwrid field.
To find all issue reports linked to a PM ticket,…4 votes -
Input Time should be displayed for Each Checklist Item in Maintenance Survey Report
We are experiencing an issue with the Maintenance Survey Report in our system. Specifically, we are unable to determine when each individual checklist item was entered. This makes it challenging to track and verify the timing of data entries for our maintenance activities.
Issue Details:
Desired Screen: Maintenance Survey Report.
Current Problem: The report does not display the input time for each individual checklist item.
Our Request: We would like the input time for each checklist item to be displayed in the Maintenance Survey Report, similar to how it appears in Report Central.Impact:
Without the ability to see when…4 votes -
Bulk Export of Equipment Data from Equipment System Console
We are experiencing an issue when attempting to export equipment information in bulk from the Equipment System Console. It appears that there is a limit of 103 items, and we are unable to export more than this number. We regularly need to export equipment data across all sites, so it's important for us to resolve this limitation.
We are curious about the system's structure regarding data export:
In the Equipment Registration/Edit screen, we are able to export all equipment data without any limitations.
However, in the Equipment System Console, we are unable to do so.
Could you please explain why…3 votes -
e-signature to accept work through OnSite
For many clients it is important to keep an official track of the maintenance activity completion and acceptation (legal constraints for sensitive industries such as transport, pharma, defence,...).
e-signature of the WR through OnSite is often requested by our clients/prospects and would be a key evolution for this application.5 votes -
Geolocalization and geoguiding technician to intervention
Maintenance of big external infrastructure (airports, stadiums,...) comes with the need to precisly localize external interventions.
This is feasible through Web central (maintenance console, locate functionality) but not through OnSite while mobility usage is key for maintaining these infrastructures.
The need to geolocate an intervention and to be geoguided to it is raised by all these kind of clients and is currently an important OnSite missing functionality.6 votes -
Out of the Box English Quarter days for regular payments
Enable Regional Quarter days as an OOB option for payment frequency (AR or AP)
England: March 25, June 24, September 29, December 257 votes -
Maintenance Console - Save filter
In the Maintenance Console, it would be nice to have the ability to save filters.
OOTB, they are saved in the recent filters but it has 2 drawbacks: 1. there is a limit in term of the number of filter saved that way. 2. they disappear when users clear their cache (which happens every time there is a new deployment).4 votes -
Improve PDF Generation of Floor Plans
SaaS clients not happy with output options OOTB from the Space Console.
The readability is not there.The flexibilities detailed in these other tickets could improve their satisfaction:
3 votes -
Provide a user voice accessibility option for booking workspace or accessible default landing page view
Accessibility is a requirement for my agency and the end user/workplace landing page can be difficult for those with limited sight to view. Furthermore, booking a space through the CAD drawing view, is near impossible with those with sight issues. A default view would be helpful if a voice command option is not.
2 votes -
Add 360-photos to Space
Currently the capability is there through the Work Order System, but it's not available to space without a customization.
3 votes -
Emergency Preparedness to include campus map that can be marked up.
Would like ways for the Emergency Teams to identify that they are at a location or a building has been cleared. And for that to be indicated on a map.
Better ways to identify the damage to a room and the repair status. (This may be done with the work order system, but it's not clear)2 votes -
Mobile for Space & Emergency Preparedness
We are looking for a way to simply pull up highlighted floorplans and see the details (rmcat, dv, dp, area, employee (primary and secondary assignments) and pictures we have attached to the rooms. We do not need to mark up but ideally we could select the building off a map or from the list. We do not need surveys, but would like to be able to apply the security roles to the mobile app.
2 votes -
2 votes
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