963 results found
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Search for a meeting space/desk across multiple buildings
Currently in Archibus Workplace, employees can only search for a meeting space or desk in their assigned building. Companies that have multiple buildings in a small geography need the ability to find any space across the multiple buildings and still see a list of spaces that match the search criteria. In order to accomplish this now, the employee has to use the "Buildings" list button and run the same search multiple times.
Since most use cases will utilize the assigned building feature as it currently works today, this could easily be a configuration parameter or a check box in the…
5 votes -
Workplace Functional Gap
In BOC, when a ticket is rejected, a requester has the ability to update/cancel. Where a client requests directly through workplace (having no access to maintenance console), there is no update/cancel option in the view service requests view. The request is no longer visible to maintenance staff and sits in the pending status.
18 votes -
Occupancy Plan
Some of our clients are using Workplace as the only interface for their user base. These users are identified as "Requestors" and since they aren't granted access to Web Central, there isn't a way to view an occupancy plan - meaning seeing employees on a floor plan. Workplace allows a user to search an employee but what's more desired is to bring up a floor plan and see who is seated on the entire floor at once. Our clients would like to employee names and when clicking on the room/employee, the detailed employee panel is displayed much like when you…
26 votes -
email
email errors are logged in the archibus.log file. If a client does not have email setup, it still logs all the errors about unable to send an email because it can not connect to the email server. this loads up the archibus.log file with a LOT of errors that are unimportant.
the software should have a way to turn off the email notifications logging without turning off other logging of other things.5 votes -
Ability to add to the standard work request fields in the maint. console
In the maintenance console you have to option to add additional work request fields to the standard console view. We feel this is a essential function for our work planners to see a bit more info of each request without have to open the request itself. But everyone one needs to add these and not everybody remembers or adds the ones we recommend, and we have to re add them each browser session we open.
Could there not be an app. parameter (or thing of the like) where we can set the fields we want to appear for each user…
4 votes -
Automatic assignment of Account codes based on the location?
In organizations that want to integrate with the accounting system. Currently the only way to use account codes is either setup a preventative maintenance procedure to default an account code or to setup an SLA to need to be assigned to a work order. Upon generating the work order, the user can designate the account code. Could it be done in a way where it's more automated, ie building A automatically is account code 11110?
Also, it would be great if along the way the supervisors/clerks can update the account codes in the work request to a different number, it…
7 votes -
Option to sort orders by site
We need to have the option to sort orders by site on Mobile like the web version does. Right now when we sort by location and it breaks the site down by building / floor / room.
3 votes -
Compliance Room Lookup
In the Assign Location to Compliance view the Rooms lookup does not show Room name or Room Type/Category. This makes it very difficult to select the room that need to be assigned. An example would be selecting all WC to create cleaning schedules.
4 votes -
Update Display Order of User Defined Field
Upon creating a User Defined Field, the system generates the field to be at the bottom of the list under 'Other Details'. There is currently no way available for users/administrators to re-order the field from within the UI and requires an update to the view files directly.
Having the ability to change the order UDF's display at least within the 'Other Details' section would be very helpful for end-users.
7 votes -
(GIS) Views - Add Labels
Currently for the Geographic Information System (GIS)/ESRI views there is no functionality to display labels on the objects. The user must scroll over the object to see a tooltip with its associated information.
Please add the functionality to display labels on the objects similar to the Space Console or other floorplan views.
7 votes -
Locker management for workspace reservations and flexible seating
To support workspace reservations, or team space based seating, adding additional functionality to either manage lockers or tie to locker management systems would be valuable. For example, when making a workspace reservation, give the employee an option to indicate if they will need a locker for their things along with the reservation and include a reservation for a locker as part of the same booking. Or for a simpler fix, adding an application parameter to include a checkbox on a reservation to indicate whether the employee needs a locker, and when selected include configurable instructions on the booking reservation to…
14 votes -
Cost Status requires manual change to get lease chargeback agreements to work
In order for lease chargeback agreements to work properly, it requires going into the Cost Wizard, finding the scheduled costs, and then changing their Cost Statuses to AUTO-CHARGEBACK. This is cumbersome since someone would need to search for the scheduled costs and change each of them from AUTO-RECURRING to AUTO-CHARGEBACK since they are monthly/quarterly/annually/etc recurring costs.
A mechanism to flag the recurring costs to default to AUTO-CHARGEBACK would save time and the potential for error.
12 votes -
Restrict Problem Types based on Location
Customers consistently ask for the ability limit the Problem Types that are displayed for a user on the request form based on location. For examples, many organizations use a mix external and internal service providers based on the discipline and the location.
Possible Solution:
Add a configuration option in "Define Problem Types" that works similar to the Site/Building VPA lists. Problem Types with no restrictions applied will show for every location. Problem Types with a defined Site or Building list will automatically restrict based on the configured list and the selected location for the request.
Considerations:
The feature should work…34 votes -
Log in as another user
Ability to log in as another user to test a change in this user's configuration or try reproducing an issue only this user is seeing.
With SSO enabled environments, this is not doable
The system should keep track of this action for audit purposes141 votes -
Workplace Applet for Resource Only Reservations
Workplace currently allows booking of meeting rooms. For flexible organisations looking to offer booking of IT, AV tech and work equipment resources, the workplace interface would make an excellent kiosk screen for resource only bookings. In addition to the functions available in web, camera barcoding, checking in / out of resources and equipment would make it a really useful addition for flexible / hybrid working.
9 votes -
Reliability Centered Maintenance - (RCM) - Failure Mode and Effects Analysis
I have been reviewing the requirement for a client and there has been a lot of questions relating to data analysis to assist with maintenance planning and strategy. It would be good if we were able to provide some extension to include multiple function associated to a individual asset or an asset as a standard so the we can offer risk determined by the function that is of issue and which could then predefine the priority of the an action to resolve the issue. Archibus already has some of this information associated to asset optimisation but this is being used…
5 votes -
Equipment Lease Console
Rework the lease console to include and improve the lease of Tagged Assets, specifically equipment.
The lease console is a good utility to manage leases, however, it is specifically geared towards real estate, as evident by its location on the navigator and terminology. In the past, Archibus supported TA leases with separate tables and views but non with modern UI or UX like the console.
I would like to consolidate the older functionality with the new console to provide FMs the ability to record and track EQ leases directly in a console format:
When recording a new lease have the…
6 votes -
Session timeout does not always redirect to the login page, displays a workflow rule error which is confusing to users.
In several instances the system displays the Error: Cannot read property 'message' of null; rather than redirecting the user to the Login Screen after a session timeout (of clearing your cache in a different browser window).
This, along with the typical timeout occurring, produces unexpected results when logging back in. This was reported as a bug but were told:The system does not inform the user that the session is approaching timeout or that the session ended. Sadly, that is is the limitation of the current design.
16 votes -
Ability to filter by location on the homepage
Homepages are well received but what would make it stand out more is a filter option to focus the data seen on the homepage to a location, ie a site, or a building. This would make it very comparable to the function of a dashboard. Especially if I just want to start the day looking at the full portfolio statistics, then switch over to a single site, and see all the metrics at that site.
If the homepage metric doesn't go down that granularity (ie site or building) then at least those metrics can just be restricted out of the…
8 votes -
Space Management Background data should have access to define Contacts
When the space users or cloud users go into the background data of space and can get to the 'Define locations' report, they can access the site level data and subsequently edit a point of contact field which is from the contacts table, the only issue is there's no access to modify the list of contacts from the process navigator if only foundations or the Space Module was acquired.
3 votes
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