Skip to content
Eptura
Feedback by UserVoice

Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

How it works
  • Search to see if your suggestion currently exists
  • If you have a suggestion that’s not listed yet, submit your own
  • Select a category to tell us which part of the platform your feedback is for 

Archibus

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

963 results found

  1. Workplace -> select a building -> Book a Meeting Space

    • Choose an available room and then click on the Book button
    • Choose any day and time and then click on the Next button
    • The Organizer dropdown menu can get very long depending on the number of employees belong to the selected department. It's not uncommon for a department to have over 100 employees so being able to search through the list and limit the results instead of scrolling through what could be a very long list could be beneficial.
    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. The current BOMA calculations are not complete for BOMA 2017. Focus on Method A, but most would carry over to Method B. Missing Inter-Building Amenity and Service Areas and Reallocated Rentable Area which are the major changes/benefits of version 2017. Vert Pen is also no longer relevant, this area should be included in Rentable Exclusions.

    For Inter-Building Areas, there needs to be a new proration option. INTER for Inter-Group maybe. Then a field in the Buildings table (with a lookup table) for assigning building to different groups. Intent - if you have a fitness center in Building A that is…

    36 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Space  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Possibility to sort a list in a Select Fields panel displaying the fields in alphabetical order

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Maintenance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. The 360 Viewer base on pannellum library was remove in Archibus 25.2 because a known security vulnerability CWE-80.

    I propose keep a panorama viewer in the Equipment Systems Console. It could be a fixed pannellum plug-in or other alternative 360 Viewer implemented by us (ARCHIBUS Community) with only Three.js or similar.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Assets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. In v25.2, we can still assign processes and mobile application security groups to users even if those applications are not licensed. The system would be more user friendly if it did not allow this.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. The task that splits a license file for use on a cluster always splits it evenly between servers in the cluster. So this is not an ideal tool if you need to split your licenses unevenly, for instance if external contractors use a different authentication method to sign into Web Central than internal staff do (https://www.archibus.net/ai/abizfiles/v24.1_help/archibus_help/system/sysman.htm#security_usage/mixed.htm)

    If you have 20 contractors, and 200 internal staff members, you probably don't want a 50/50 split of licenses between these two servers, but this is the only built-in license split that is available.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. When Editing a Reservation, a new email is sent for changes (date/time), but no cancellation email is sent to remove original reservation from users calendars.

    It should also generate the cancellation if an Attendee is removed from the original reservation

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. We are seeing more requests for single service desk and asset management systems that will support Operations and IT. Has there been any discussions of building an extension to interface with Service Now or build ITIL processes and functionality into ARCHIBUS?

    27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  2 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Either a calendar to select which days a room is reservable/not reservable or the ability to specify which days of the week a room is reservable.

    For example, I have a client that does not want rooms reservable on weekends.

    Being able to set it on a per room basis in "Reservations -> Background Data -> Define Room Arrangements" would be ideal.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  2 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. When tickets are put on hold, users should take the ticket off hold and put it back to Issued and In Progress, and then work to complete it. This allows managers to identify what's really on hold and what's really being worked. It would be more user friendly if the Complete action was not available when a ticket is On Hold so it forces the user to either put it back in progress or close it out from the On Hold status.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Maintenance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Currently escalation emails are sent after a WR/WO is overdue. Users would like to be able to configure when escalation emails are sent to help them better manage their work. If escalation emails are sent out the day before it's due, craftsperson(s) can prioritize their work better and be alerted of what is due soon.

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Maintenance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Currently SLAs take into account the date AND time that the WR was submitted. For example, if a WR was submitted at 11AM on 4/1/20 and had a 5 day SLA, it would be due 4/6/20 at 11AM. Users would like to see the time in the Building Operations Console so they know when they need to complete the request within the day to make sure it is completed on time. Right now, they just see the date and if they completed it at 11:01AM -- it would be considered late.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Maintenance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. From a user interface perspective, the user profile button / sign out button is always the top right button on a website. For whatever reason, it is backwards in ARCHIBUS, often leading to the wrong menu getting picked. Take a look at google, or microsoft office as an example it is always the top right.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Notification Templates in the Compliance Module have a set recipients for the template, this is a little awkward and it would be better if there was an option to set the template to send to the 'Person Responsible' or 'Vendor' or 'contact' or all 3 with a free text option also. The person/s that an email need to be sent to can often differs at different levels even within the same requirement. When a template is assigned to an event there is no option to adjust the template so a new template needs to be created. This means a new…

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. It would be useful to be able to change the default calendar view to scheduler or work week, and not the week view. Most users are making a view change as their first step in making a reservation.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. A weekly/work week version of the scheduler view would allow users to view room availability at a glance and better plan their reservations.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Reservations should automatically generate an .ics calendar file without having to add the users name as an attendee.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. The user would like to see the hatches from the AutoCAD files included in the SVG.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Right now it is not possible to filter in the advanced filters by the standard. This was possible in the old console and it would be really useful.

    Adding to this in the standards tab, the calculations made are not equivalent to the ones in the divisions/department and category tabs.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Space  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Allow the timeout for workplace to be configurable. Currently it is set to 60 seconds and is a nuisance for users trying to book, search, and request.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Workplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?