963 results found
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Changing the scale of PM Planner schedule board
When planning preventive maintenance, if you can change the scale of the planning board monthly, weekly, or daily, you can flexibly work on long-term plans, this week's plans, etc.
15 votes -
Ability to add hyperlinks to Service Request Instructions
Many times the facilities team needs to provide a hyperlink to a document or another site on the Service Request Page. This allows the user to gather the required information before they submit the request.
20 votes -
Improve Esri/ArcGIS Integration
The Esri / ArcGIS platform provides unique capabilities for applying location-based analytics to facilities/workplace practices. The platform provides the ability to gain greater insights into data by using contextual tools to visualize and analyze data.
There are many opportunities for our customers to leverage Esri technology to solve problems involving location -- particularly for our customers who have campus environments; e.g. hospitals, universities, corporate, government/military, etc.
Strengthen the Archibus-Esri partnership and improve the Archibus-ArcGIS integration with ArcGIS and/or ArcGIS Indoors.
22 votes -
Allow leases for suites in multiple buildings
As a Lease Administrator, I need to record one lease that covers suites in multiple buildings, so that we can track financial data (costs) for the same lease together.
This is a case, were one lease contract was signed for multiple buildings that are attached. The client may have leased several suites in each building, but they are covered by the same lease contract and need to be recorded in Archibus as one lease.
35 votes -
Have a way to Disable/Deactivate Users
It would be nice for there to be a way to temporarily disable a user with a simple switch on the user record. This gets asked semi-frequently and while there are functional ways to accomplish this, they are clunky and not intuitive.
This should work with ARCHIBUS Authentication and all flavors of SSO. So with SSO, if the user is disabled in Archibus they would not be allowed access even if they authenticate with the directory/identity provider and even if automatic guest login option is enabled.
20 votes -
Date/Time (Scheduled) Sensitive requests
Several problem types such as Cleaning/Setup are required by the requester for a specific date/time. This is especially true for the Higher Education/University/Hospital verticals. There should be an easy way for the requester to provide this information and for this information to be visible to the Supervisor/Craftsperson executing on these requests.
5 votes -
Ability to Cancel Service Request
After a request has been submitted, there is currently no way for the requester to do this from the service catalog view. It would be beneficial for all parties to give the requester this ability.
Also as a side note, the cancel button on the View Service request View is very confusing for the end user because it is really a "Back to List" button which is labelled as "Cancel".
8 votes -
Room Capacity for Support Space such as Conference rooms should not be included in Capacity
When calculating capacity for a building / floor, there is overlap in how the capem field is used. If the space is non-occupiable, such a s a conference room but there is a number in the capem field, this is included in the capacity of the floor. Many times this field is used to store how many seats the room has for reservation purposes, and should not affect the the floor capacity.
Either a separate field for this capacity, of modification of how space console and other views count capacity to exclude the conference type spaces.select rm…
25 votes -
Allow Users to Cancel or Edit reservations after they have started
Settings should be available to allow users to edit a reservation after it has started. Situations arise (ie. illness, change in plans) where it would be ideal for the user to shorten or delete the reservation to allow others to use the room.
28 votes -
Add url links or reference documents to Questionnaire instructions
For questionnaires under compliance or even the new maintenance checklist in v25.3, some clients want to add a reference link so that when an employee is doing a checklist and it requires them to follow a set of instructions then the employee can say watch a video, open up pictures on instructions on how to do the checklist item.
One example are hospital equipment which have some complexities. So an example question could be replacing a battery. The technician can refer to a quick video or reference pictures to confirm the work is done. It would make sense if the…
16 votes -
wr surveys
Work Request surveys: Having a survey embed in an email notification with ability to use images.
17 votes -
Reservations - Admin should be able to check-in to meetings on behalf of others
Functionality exists for a meeting space booker to check-in 15 minutes before and during the meeting.
Ensuring users check-in to their meetings is a good process to enforce since it will be able to indicate whether a room was used or not. It isn't uncommon for rooms to be booked but a meeting doesn't actually take place due to cancellations or scheduling and location changes. This will save cleaners time and cleaning resources since they wouldn't be cleaning an unused room.
We have made a custom report which indicates which users have made bookings but do not check-in and repeat…
11 votes -
Intelligent routing of Work Orders based on Craftsperson workload
Based on information provided on a ticket (estimated hours, etc), automatically assign and issue work orders to a specific craftsperson on the work team who has the highest availability based on the work orders that have already been assigned to them.
7 votes -
Make the tabs on the Maintenance mobile app (WR details view) configurable
When a Maintenance Craftsperson opens a WR on mobile often time they don't need all the different tabs. Majority of the clients don't use Parts or Tools. If there was a configuration option to hide these it would help in reducing the clutter on the mobile app to a large extent.
24 votes -
Terms & Conditions Check Box
The option to add a Terms & Conditions box before confirming a reservation to certain rooms would be very helpful (ie. by booking this room you acknowledge you accept usage policies, will complete a health checklist for Covid protocols, will clean the area between uses, etc.).
46 votes -
"Kiosk" mode for hoteling
Customers are looking for ways to replace furniture system booking applications (Condeco) with Archibus functionality.
The Kiosk mode for room reservations in workplace could be a good alternative, if extended to Hoteling for workspaces.
A partnership between SpaceIQ/Archibus and a company providing desk beacons could be a good alternative, using barcode scanning and hoteling to initiate the booking. The beacon would then need to turn red, indicating the space is booked.
7 votes -
Workplace - Reservations - Booker doesn't receive ICS file in Email
The Users
Booker = The logged in user making the reservation
Organizer = The employee specified in the Organizer field
Attendee = A visitor added below the Organizer fieldThe Emails
1) The email with ICS attachment will go to the Booker and Attendees as long as an at least 1 attendee is added.
2) The email without the ICS attachment will go to the Organizer and Booker if no attendees are added.To remain consistent, my suggestion is for the Organizer, Booker, and Attendees get an email in both cases and for the ICS attachment be included in both…
34 votes -
Preventative Maintenance Scheduling Changes
If there is a change to a Preventative Maintenance Schedule, the only problem-free way to do this is to unassign the PM Procedure from the Equipment or Location, Reassign and setup a new schedule. When this is done the historical data on the old 'pms' record is lost although the WRs still exist in the system.
If the change to the schedule is made by changing the Date of First PM or updating the frequency/recurrence pattern, it leads to the PM WR not getting generated.
I would suggest a few changes to make the PM Planning a more error free…
71 votes -
Allow selecting the sort in a selectValue command
Please add an option or options to the selectValue command to pick the sort field and direction. There are many instances where sorting on a column other than the select column is desirable. There are also many instances where it would be preferable to sort descending instead of ascending on the default column. This is currently not possible with the standard <command type="selectValue" />.
5 votes -
Allow setting max and min values for HTML Chart axis
When creating an HTML chart, the max and min values of the numeric axis are automatically calculated. For many charts, these values don't make sense for the data displayed.
For example, a column chart that is showing percentages, but starts at 0.4 and goes to 0.7 does not show an accurate scale for the values being presented.
It would be helpful to have a chart option that allows setting the maximum and minimum value for the particular axis.
3 votes
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