40 results found
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Localized equipment list
We are a global company and many desk attributes (aka "equipment") are specific to a region (Europe, America, APJ, for example). The ask is to show equipment list in the Reservation assist specific to the location chosen, instead of one global list.
2 votes -
User security - no description on icons when you hover
The icons up the top have no description when you hover over them. You wouldn’t automatically associate the icon with the actions inside.
4 votes -
Ability to Change Point Space Types to Polygons and Vice Versa
As a Space Planner/CAFM Admin,
I would like to be able to change point space types to polygon space types (and vice versa) in the Spaces or VBS modules,
so I can better manage changes to individual spaces.Currently, the only way to change spaces with different polyline types is to complete a workpoint import, which is a lot of work to make a change to a single space.
1 vote -
Bulk Update Reason for change
Users should have the option of entering a reason for making a change as a part of the bulk update process. This would help facilitate internal communication between multiple different space planners working together to manage a large portfolio.
3 votes -
Bulk Update - Select Children of Space Types
Currently, when filtering to a Parent Space Type (eg. Office Area), it will ONLY filter to Office Area Space Types and not everything below such as everything under Workspace, Non-Traditional Workspace and Support Services.
This means that in order to select all of my required Space Types, I will need to manually select many individual Space Types some many layers deep.
It would be great if this worked in the same way as the Location filter where selecting Australia would select every Child location and their Children as well.
9 votes -
Import Results ImportStatus and Messages
As an admin,
When viewing Import Results,
I would like all rows with the status of "Updated" to include an import message indicating what was changed, or two columns indicating the old and new values
So that I can better understand the data transformations and what changes were made.7 votes -
Bindimaps accessibility integration
Integration with Bindimaps accessibility/voice navigation/wayfinding
2 votes -
Increase data limit for workpoint import
Increase the limit of rows in the workpoint import to allow us to easily bulk update information with an excel sheet. When a client has hundreds of buildings it is not easy to use the VBS or Scenario Planner to bulk update information. When I have 38,000 rows of data to import and I need to split that into 38 files according to the 1000 row limit on the help site, that is not a usable import
5 votes -
Browser limitations with IE - Notification needed
Please provide a pop up notification that Serraview 3.0 is not compatible with Internet Explorer when user try to access via IE. Despite our instructions to use Chrome or Edge, users are still connecting via IE. We are getting some complaints about the software and I fear there are even more users who get the same bad results but have just decided not to Serraview. This is needed asap. Could a banner on the home screen be added temporarily until this is available?
9 votes -
Make the black pointer a more distinct colour when it is displayed on the floor plans
Our teams have indicated that the black pointer gets lost on the floor plan and suggest making it more distinct by changing its colour to red or orange.
2 votes -
Synchronize Administrators File (Workplace Admin)
In the previous version we could "Synchonize the Administrators file" which made any changes to Users access immediate (now under the Workplace Admin screen).
Nowadays it takes hours - usually overnight for any changes to come into effect. We have our EA's update Serraview and when they report an access issue they are "in the mode" to update Serraview, but now they have to wait overnight and may not have the same enthusiasm, or time, the following morning. Ultimately the delay affects our Serraview accuracy so a button or a link to enable us to force these changes through would…2 votes -
Create users in bulk
Currently, users can only be created one at a time, using people that are currently in the system. There should be a way to create users in bulk, maybe by using the bulk update tool.
11 votes -
Bulk Edit Org Units
Currently the selection boxes are only helpful if you are deleting org units which is not common, if the function is there to select multiple items why are we not able to re allocate them as well? In addition to re allocating org units is it possible to use the selection boxes next to each org unit to update the org units in bulk, this means that if there are multiple org units that need to be moved to the same parent org unit we can select them all and move them at the same time?
2 votes -
Edit Email Template - view to be full screen
Editing an email template on half the screen is not user friendly.
Email body contains a lot of text that needs to be edited.
The parameters on the right hand side are also unreadable if they are long.Please expand the email template into it's own tab or full page view for easier editing.
6 votes -
People search by employee ID can show archived people
When I need to search for an employee ID referenced in my own report, results appear as 'No results found'.
I'd like to be able to know if this was an archived employee when searching and 'no results found' indicating this record did not exist. Not required to select archive employee, just show on the search results.
3 votes -
My Imports option to ignore rows with errors
When performing some imports (eg. Occupancy), if there is an error on a single row, it prevents the entire import from going through.
It may be a lengthy amount of time before finding out which row it is affecting and why, so it would be helpful if there was an option to import the file regardless and ignore the rows with errors.
1 vote -
Make Retention Status highlight a brighter yellow and more noticeable in VBS
The highlight which appears in VBS for spaces with a Retention Status is not noticeable. Please make the highlight color bright yellow and bigger See attachment.
13 votes -
Space Types Auto Selected
When you open the Spaces module you need to toggle on the Space Type hierarchy in order to see the blocked spaces on my floorplan.
Can the selected space hierarchy be retained when I reload the Spaces module
6 votes -
Sort Secured Action tables
Both the Assigned Secured Actions and the Add Secured Actions tables should be sorted alphabetically to make it easier to find certain secured actions.
4 votes -
Responsive UI for Mobile Devices
As a Space Planner I'd like to be able to access certain Serraview functions from my mobile device, including:
- lodging service requests
- viewing my list of service requests
- running Insights dashboards0 votes
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