469 results found
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Ability to automate approvals for move workflows based on predefined criteria (to support self moves, moves to free address neighborhoods or
Ability to automate approvals for move workflows based on predefined criteria (to support self moves, moves to free address neighborhoods or zones)
2 votes -
Ability to provide a move project status or notification that prevents changes to HR and space records impacted by the move project
Ability to provide a move project status or notification that prevents changes to HR and space records impacted by the move project
2 votes -
Only include bookable space availability in Find a Space
When on the Level page of a Building, only include bookable spaces in availability count, not all revealed spaces on that floor e.g. x of x spaces available
2 votes -
Import wizard
A "wizard" in the GUI to walk end-users through importing data inclusive of an import mapping mechanism in the GUI i.e. mapping columns in an excel to fields in Serraview
2 votes -
workplace Portal - Move Request Ticket Creation
Ability to toggle on/off a move mode within the Workplace Portal (e.g. when move mode is on and an employee is moved via drag and drop, system creates a move request ticket which flows through for an admin to action)
2 votes -
Block desks from booking only certain days of the week
Ability to block book desks certain days of the week for project teams to get together, but not all the time, only certain set times, outside of the booking window - e.g. we have a group that will need to come together for the next few years but only on a Wednesday.
1 vote -
Add copy of original request in support email correspondence
The original email request should be included within every support email about that case. I have many offices to oversee and often am pulled into help someone else's support case and it would be so much easier to see what the request was quickly. Some take a while to be picked up by a tech and by that stage I don't remember what I asked, or if I need to understand a request by my team then this way I dont have to open up the full support ticket each time, because the links to the jobs don't work, they…
1 vote -
Add copy of original request in support email correspondence
The original email request should be included within every support email about that case. I have many offices to oversee and often am pulled into help someone else's support case and it would be so much easier to see what the request was quickly. Some take a while to be picked up by a tech and by that stage I don't remember what I asked, or if I need to understand a request by my team then this way I dont have to open up the full support ticket each time, because the links to the jobs don't work, they…
1 vote -
Building Restricted Access Enhancements
As a Serraview admin,
I would like the ability to import restricted building access lists
So that I can make updates in bulk and more easily manage which users and roles can interact with specific buildings in the VBS and Spaces modules.I would also like the restricted access to cascade down to Serraview Engage, to ensure only certain groups of people can make reservations and bookings in buildings that require higher security clearance.
1 vote -
Customizable timeout for automatic logoff
Allow a user-customizable option to set when auto-logoff occurs. I don't know what it is currently, but feels way too short. Ideally, I'd like to see something from 1-8 hours, in hourly increments.
1 vote -
Set created teams to 'do not update' with VBS feed
There should be a tick box button in the VBS after customising a team saying 'don't overwrite manual changes', so that the nightly people updates from HR don't overwrite them. We have the auto updates turned off to solve this, but for the 1000+pax offices this is unmanageable because as staff move between teams and offices the system won't update them without manual intervention which is tedious.
1 vote -
Booking window in days not weeks
The booking window is currently in weeks, meaning if the window is 1 week, and it's Friday and you're looking at your plan for next week, you can only book as far as Thursday. I can't put in 1.1 weeks for example, so it would be helpful for the setting to be in days instead of weeks to be able to accommodate this.
1 vote -
Data import multi-select custom field
Allow the ability when doing a data import to allow data imports for Multi-Select data types of custom fields.
We want to use a custom field for a Space contact to link it with the people table, so that when a person leaves the organization, their name will be removed from the custom field and we will know that we need to get an updated contact person.
The Serraview import system does NOT allow custom fields of the "multi-select" type to be populated from an import file.
With data changing all the time, my planners do a lot of data…
1 vote -
Total headcount for team
As an Occupancy Planner, I want to add the total number of headcount for a team so that when I update the sharing ratio for a flexible team, the number of workpoints recalculates when doing a scenario plan.
1 vote -
Hide unassigned floors in wired utilisation report
When searching for floors in the SVLive wired utilisation report, the unassigned floors should be hidden as they aren't relevant. Was unable to be resolved by support and requested a user voice.
1 vote -
Show name of admin in report if they cancel someone else's desk
Currently, if an admin cancels a desk on behalf of someone, report 1151 says the person whose desk it was has cancelled it. This is causing confusion. The report should show who specifically cancelled the desk, no matter their user security role. If an admin cancelled it, it should show which admin.
1 vote -
Team Reservation Email Parameter
Add "Space Preferred Name" parameter to the Team Reservation Email Template similar to Individual Booking Confirmation Emails.
No listed parameter in the template returned the expected value.
1 vote -
Space Type Glossary
Add a "Notes" or text field to Space Type definition dialog box in Admin Settings to allow someone to define space types, then create a canned report to run a list of all space types with these Notes or Text field to provide a Glossary of space types in use.
1 vote -
No portal to change password when you want
No other way to change password than to do reset at login screen, option to change password once logged in would be useful
1 vote -
Health & Safety
We have instances where we co-work with clients 1 day a month and need to reserve an area of about 35 desks, rather than having to book individual desks, could there be an option to group book? Thanks
1 vote
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