432 results found
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Keep Assigned Seats by Default
Instead of removing assigned locations when assigning a person to a new seat, it would be more convenient to preserve these assigned locations, especially in cases where individuals have multiple assigned locations. Currently, the default setting always has the box checked, which can lead to local admins accidentally removing a person's assigned desks in all buildings.
1 vote -
Allow Workpoint import to change by ID
Workpoint imports use the Workpoint name to determine which space needs to updating. However, Workspace types cannot be updated with an import because it's not a unique name.
Using the ID (like Team imports do) would allow these to be updated.At least one client wants to rename these Workspaces, but it is not possible to do so in bulk.
1 vote -
Ability to change "Synchronization Status" for Org Units
There is a checkbox in Org Hierarchy configuration that reads: "Synchronization Status [ ] Keep if not present in import file". This option is generally used when making manual changes to Org Units through the UI in Serraview.
it would be immensely beneficial to have the ability to toggle this option on or off in bulk. This would be particularly useful in scenarios where automated imports encounter issues or when users need to manually adjust Org Units in batches.
1 vote -
1 vote
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Delete Neighborhoods without affecting allocations from the floorplan
Currently, there is no way to delete neighborhoods without removing the allocation of teams, people and retention statuses within them.
Can we make it so that they can be deleted without allocation in the floorplan. Maybe by using imports (with a column “New Hood“ when left empty, just takes team out of them without changing anything). If this is possible, we can just the neighborhoods from the UI and it will not change anything else.
1 vote -
Show room names in VBS
It would be great if we could have labels showing the workspace name in VBS. Currently, it looks like labels only show for meeting rooms/communal spaces/stairwells, etc.
1 vote -
Option to default Service Request Assignee to work at the building level instead of region
Please add a configuration option to allow Service Request Assignees to default to building level instead of region level (which is what it is currently).
1 vote -
Ability to export Heatmap data.
It would be really helpful to be able to export heatmap data (like shown in Locator) maybe in the form of a report or an API from Serraview. This data would be really useful and could greatly help Serraview and SV Live integration with other applications.
1 vote -
Dropdown Selector Width
Please improve the usability/legibility of any drop-down selector with a hierarchy (i.e. region, buildings, org units) so that it includes a horizontal scroll bar to view options that are several layers deep and/or have a long entry.
1 vote -
Option to Disable : Workplace Admins: Assignment Notification (Existing User) Email
We would like to have the option to disable the following automated email :
Workplace Admins: Assignment Notification (Existing User)
We find that it often sends out wrong information and causes confusion for the staff.
1 vote -
Asset Import Optional Fields
We would like the Optional Fields of Asset import to be visible in the Asset UI. Currently we can only view the data of the Optional Fields through reporting. It would be beneficial if it was possible to Edit/View the data of the Optional fields like Asset GUID and Serial Number from the Asset UI.
1 vote -
Expose Asset Number in email templates
Expose not just Asset Name but also Asset Number for the email templates parameters to be used in Asset emails.
1 vote -
Be able to assign Non VBS locations to assets
Currently, you cannot assign Non VBS Locations to assets like carparks. Floors with carparks don't need to show up in Spaces and VBS, but still need to be assigned to people. It would be extremely easy if we could assign Non VBS locations too.
1 vote -
Extend move / keep to flexi teams in Workplace Portal
As a Workplace Admin, I need to be able to add people to my flexi team who are already assigned to a dedicated space, without removing them from their existing location(s).
Right now, if "Enable Move / Keep Functionality" is turned on, I can uncheck "Remove from previous location(s)" when adding a user to a workpoint, but I have no such option when adding users to a flexi team. I have to ask a global Serraview admin to add the user to the flexi team via VBS.
1 vote -
expand location bar
Expand the location bar in the reports parameters, to show complete location title. The name should show fully if you hover the mouse over it.
1 vote -
Import blank values into data fields
Would love to be able to use the data import process to put "Blank" values into data fields.
Currently when doing data imports to Serraview, some fields are able to accept "Blank" values to be updated where other fields are not able to have "Blank" values imported.
There is no identifiable way to know which fields are able to accept "Blank" values with an import file. At least not identifiable to me. I had submitted a support ticket about this. Was told it was text fields that could be wiped out, but that is not always the case.
This is…
1 vote -
Vacant and Occupied totals to Legend
Add the number of Vacant and Occupied desk totals next to each to the Legend. This will quickly show the number of people that are in the office and a particular floor which is good for office management.
1 vote -
Update on the close floors feature
With the new feature to open and close floors it would be preferable for those desks/floors to be greyed out instead of looking green and available. An error message does pop up when you try to book but it is small and states "Building" is closed instead of just the chosen floor. Could their be an option to personalise the comment per building and make it clearer with greyed out desks?
1 vote -
Report Custom Category
Allow the possibility to create new custom categories for reports;
In the reporting tab, it will be very useful if the users will be able to add new categories and sort the reports more easily.1 vote -
Space Names dynamically adjust to show the whole name
Can the space names dynamically adjust to show the whole name similar to the way they display in "SPACES"?
1 vote
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