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Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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289 results found

  1. As an Engage admin,
    I would like the restricted access in Buildings to cascade down to Serraview Engage,
    to ensure only certain groups of people can make reservations and bookings in buildings that require higher security clearance.

    19 votes

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  2. A way to show the VBS on different days, to define which team occupies which desks on each day of the week.

    4 votes

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  3. Would like waiting lists to be created- allowing a person to register for a work point on a floor/neighbourhood when bookings are at capacity. If a booking is cancelled- creating an automated booking for a person from the waiting list.

    13 votes

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  4. Allow the ability when doing a data import to allow data imports for Multi-Select data types of custom fields.

    We want to use a custom field for a Space contact to link it with the people table, so that when a person leaves the organization, their name will be removed from the custom field and we will know that we need to get an updated contact person.

    The Serraview import system does NOT allow custom fields of the "multi-select" type to be populated from an import file.

    With data changing all the time, my planners do a lot of data…

    10 votes

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    0 comments  ·  Usability  ·  Admin →
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  5. Give the ability to extract a PDF that is legible and clear from a custom insights floorplan created in Insights Editor. Currently the PNG format is completely un-readable and is honestly useless to extract.

    20 votes

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  6. It would be beneficial to have the capability to update marker names, either by renaming existing ones or creating new markers based on clients' needs. Every company has different requirements, and for example, pharmaceutical companies could use different markers related to laboratories. This flexibility would ensure that the markers are tailored to the specific needs of each client, enhancing their usability and relevance in various contexts.

    10 votes

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    0 comments  ·  Spaces  ·  Admin →
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  7. In busy sites, individuals are making desk bookings many weeks in advance, limiting availability for others planning closer to the day. Once check-in closes, a significant number of desks are released. It would be valuable to have a reminder 48 hours prior to the booking for people to confirm their planned use of the desk, or to release it for others. This would reduce the number of on-the-day cancellations, and enable other to book a desk ahead of attending site.

    12 votes

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  8. Ability to change the font size for the Orientation Text on Floorplans. The Text size on the Engage floorplans can crowd the visual, having the ability to change font would allow a cleaner presentation to the user.

    4 votes

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    0 comments  ·  Spaces  ·  Admin →
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  9. Hi when viewing floorplan in space module, I can choose to edit floorplan, and adding polyline, or editing existing polyline

    I just thought it would be nice to have a cancel button next to the publish button. Basically just ignoring any changes and not publishing the changes

    Going further, not sure if this is possible would be Undo / Redo changes

    Warm regards,
    Fedric Wijaya

    1 vote

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    0 comments  ·  Spaces  ·  Admin →
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  10. I would like the character limit of Card name to be increased beyond 64 char,
    So that the badge import doesn't fail (as it has been recurring issue lately).

    1 vote

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    0 comments  ·  Configuration  ·  Admin →
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  11. It is very easy to drag/drop a team in VBS and thus prone to inadvertent drag/drop, especially if I am trying to increase the floorplan view between floors. By providing an Undo/revert function or versioning where I can return to a previous version of the page, this would alleviate the need to ask for a backup re-deploy if an inadvertent move was made. Where a floor has 2-4 teams, it is easy to revert manually but with more than that, it is difficult to know which team was where when the mistake drag/drop was made.

    3 votes

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  12. Create the ability to bulk download PDF Floorplans and the system name the floorplan files upon download with building name and floor number.

    1 vote

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  13. It would be extremely beneficial if Serraview’s reporting endpoint URLs could be used directly as OData Feed sources. Enabling this functionality would significantly reduce the effort and investment required for clients to integrate Serraview data into their reporting environments, effectively providing a turnkey solution.

    Currently, when we retrieve reporting URLs through the Core API Documentation, these endpoints cannot be consumed directly as data sources. Allowing them to function as OData feeds would streamline reporting workflows and remove the need for additional transformation layers or custom integration work.

    For authentication, it would be ideal if users could simply authenticate using their…

    0 votes

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    0 comments  ·  Usability  ·  Admin →
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  14. When you add new person in the people directory, it might be easier to assign him/her to the primary location.

    Can we add new field "Primary location" ?

    1 vote

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  15. Use the Serraview buildings and floors + spaces data to define spaces in Eptura Engage

    1 vote

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    0 comments  ·  Platform  ·  Admin →
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  16. Use the Serraview People and Org data as the source of truth for employee lists in Eptura Engage

    1 vote

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    0 comments  ·  Platform  ·  Admin →
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  17. By using the VBS module in Serraview, I would like to determine which teams are able to book those desks in Eptura Engage

    1 vote

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    0 comments  ·  Platform  ·  Admin →
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  18. Within Eptura Engage a persons live location should be shown using Serraview Live. This allows for real-time location wayfinding, to improve employee experience

    1 vote

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    0 comments  ·  SVLive  ·  Admin →
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  19. When you change your preferred unit from English to Metric, it would be nice if the reports would change as well. All of our reports are in Square Feet but we do have users who utilize the metric system and there is not an easy way to calculate totals and/or filter without having to do manual work. It would be nice if the reports would change based on your selected preference.

    1 vote

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  20. We required that reports show the difference between someone sat at a desk and someone offsite who is remoting into a computer that is sat at the desk. We have offices with desktops and are showing full when in fact they are half empty of people.

    1 vote

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