289 results found
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turn desks off certain days of the week
turn desks off certain days of the week on a Wednesday only for example
4 votes -
Post Code
In Buildings and Floors, Serraview has a Post Code box for the address under the edit mode. However outside the edit mode this code does not show. Please turn on so that my client, who has no access to edit, can see this zip code - post code information. See the pictures below to illustrate this point.
6 votes -
Booking window in days not weeks
The booking window is currently in weeks, meaning if the window is 1 week, and it's Friday and you're looking at your plan for next week, you can only book as far as Thursday. I can't put in 1.1 weeks for example, so it would be helpful for the setting to be in days instead of weeks to be able to accommodate this.
2 votes -
Desk Booking for A Specific Day a Week
Some desks would be reserved for X colleagues only e.g. Wednesdays (permanent desks for them on Weds) and on Mon, Tue, Thu, and Fridays Y colleagues could book these same desks for space optimization. Important is that we would set this for the long term.
A group of people want to block seats so others cannot book those for Wednesdays.5 votes -
Once step cancellation of reserved desk
A link from the Outlook booking confirmation email that would cancel a booking just by selecting "Cancel Booking". No further action would be needed.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Group multiple spaces together under unique space id
Booking systems allow the booking of merged meeting rooms, which can result in one meeting room being bookable as two or more rooms. When mapping spaces from Serraview against resources (spaces) in booking systems, we need to identify overlapping spaces and group them together under a unique space ID.
For example, two meeting rooms, each with 5 seats, can be booked separately as Room A and Room B. However, when merged, they can be booked as Room C with 10 seats.
The reason for having merged rooms instead of booking Room A and Room B together is that when a…
14 votes -
Enhanced searching categories
In the People Directory, have the search functionality across all categories (including employee number, system logon, first name, last name, job title, email).
There are limitations in searching when in particular the employee number and system logon are different (as currently it is only searching Employee Number) which can lead to false search results without knowing any other detail.
Recommend making all the categories available to be searched.1 vote -
Hide and Reorganize Markers - Quick Select/Deselect Feature
We would like the ability to hide markers that are not being used and/or will never be used. If there was a way to add something in the admin panel so that you can click a checkbox to turn them on or off in the markers panel, that would be great.
It would also be very helpful to be able to drag and drop to reorganize them. Currently, they default to alphabetical which makes it hard to find the few that we use - we've had to resort to putting a character at the front so they all get grouped…
8 votes -
dwg integration
Ability to have integration ability to pass DWG's to other vendors.
2 votes -
Building Restricted Access Enhancements
As a Serraview admin,
I would like the ability to import restricted building access lists
So that I can make updates in bulk and more easily manage which users and roles can interact with specific buildings in the VBS and Spaces modules.1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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joshua.seaman@cbre.com
Engage (Web and App) needs to retain requested deep link URL from QR Code through SSO Authentication. Currently, if a user scans a QR code to check into a desk and is NOT already authenticated, the deep link to the desk is lost after Authentication and the user must scan the QR code again for check in. This is frustrating for our users to have to scan twice.
2 votes -
Service Request Summary Email Parameter
Add a Parameter to Service Request emails to include the summary entered when the Service Request is submitted. This way if someone has multiple Service Requests open they can tell which is which, based off the summary the originally entered. The parameter options available do not include a summary.
5 votes -
Hide unassigned floors in wired utilisation report
When searching for floors in the SVLive wired utilisation report, the unassigned floors should be hidden as they aren't relevant. Was unable to be resolved by support and requested a user voice.
1 vote -
Team Bookings
Team Bookings currently display as "Team Booking" on the Engage App. This limits visibility of which team has actually booked for in a particular space and limits natural cross collaboration and pollination between teams. Can the name of the booking be updated to show which team has booked what desks? Ie, "Team Booking - Finance'?
2 votes -
Show name of admin in report if they cancel someone else's desk
Currently, if an admin cancels a desk on behalf of someone, report 1151 says the person whose desk it was has cancelled it. This is causing confusion. The report should show who specifically cancelled the desk, no matter their user security role. If an admin cancelled it, it should show which admin.
1 vote -
Marker Legend on the side of the floorplan and Marker with Colors
Can Engage includes legend for markers? As the number of markers increases, it may confuse end users when viewing them on the Engage floorplan. If a legend exists, it will help mobile and kiosk users to identify the markers on the floorplan.
Another suggestion is that, since all markers currently have the same rounded shape, the system should allow for marker color customization, or make certain key markers can be identified easier, such as making fire extinguishers red and restrooms blue, etc.
10 votes -
Allow "Serraview Account: Email Confirmation" to be edited
New users receive a Welcome to Serraview email.
This email says "Click to confirm and create a Serraview account".
From there, Normal users are directed to the login screen. It is not clear that they then have to click Reset Password in order to access their account.
If this wording can be updated or the email template allowed to be edited, it would help clear things up.13 votes -
VBS Floorplan Viewer Zooming Sensitivity
Our key users, who frequently work on the VBS, have reported that the zoom in and zoom out functionality on the VBS floorplan viewer is very user-unfriendly. We have been provided feedbacks indicating that the zoom feature is overly sensitive, often zooms in unintentionally, or is frequently slow to respond. I would like to suggest two improvements:
- Implement a feature that allows the system to adjust or modify the sensitivity of the floorplan viewing.
- Switch viewing graphic from a raster-based floorplan to a vector-based floorplan.
7 votes -
Search Markers
Enable markers to display in search results, so users can easily search for them
9 votes -
New Color by options
The request is to allow for adding color by on other space attributes already in Serraview. Currently we are only able to add Color Bys on custom fields. This has resulted in having to add custom fields and ARIs to populate the data that already exists.
New Color Bys:
Neighborhood
Organization Levels: ie. Level 1, Level 2, Level 3
Employee Organization Levels
i.e. custom neighborhood field on spaces that populates the value with the neighborhood value.
17 votes
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