Skip to content
Eptura
Feedback by UserVoice

Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

How it works
  • Search to see if your suggestion currently exists
  • If you have a suggestion that’s not listed yet, submit your own
  • Select a category to tell us which part of the platform your feedback is for 

Serraview

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

469 results found

  1. Currently, there is no way to delete neighborhoods without removing the allocation of teams, people and retention statuses within them.

    Can we make it so that they can be deleted without allocation in the floorplan. Maybe by using imports (with a column “New Hood“ when left empty, just takes team out of them without changing anything). If this is possible, we can just the neighborhoods from the UI and it will not change anything else.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. It would be helpful if there was a popup window that said "You are about to be signed out due to inactivity, would you like to stay logged in for (the time out setting) another 30 minutes?" Also, if you could make the browser tab or minimized browser flash to get the users attention. Then after a few minutes if the users doesn't do anything, the popup would change to say: "You have been logged out due to inactivity, please click ok to refresh your browser". It would have to work even if the tab is not active or the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. It would be great is Serraview would use xdata in the autocad files to link polylines, space names and space types to an internal space id. This way when you change a space name or space type in autocad and re-import it, it wouldn't need to completely delete the space record and re-create it. This deletion and re-creation removes all allocations and people assignments along with any other settings that are not default to the space type. This is a very limiting way to manage the drawing data that does cause issues with data lose when you don't effectively work…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. The ability to add or remove text labels for space attributes to the exported autocad dwg files in the Buildings & Floors form. I am sure everyone has a need to see things like Department #, Occupant Names, or Room Names in autocad. When creating autocad drawings for move coordination or furniture reconfiguration, having the most up to date text in your drawing is a must. Currently there is only the space type and Space names. Maybe this could be an "Ad Hoc" setting within the Buildings & Floors form

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. When looking at the colors of the floorplan vs the legend, they are NOT the same color. Nor are either of them the actual assigned color of the space type.

    There appears to be an Opacity or Transparency value used when displaying the floorplan and legend. Again, the floorplan and legend color values are different, so they are NOT using the same transparency value from the original color.

    I would like to suggest that if Serraview is going to NOT use the provided color for the space types, then to at least use the same transparency value for both of…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Add the wire up state and last date of wired up to the Insights Data Model for use in Insights and Insights Direct Connect

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Our client would like to have a layer that shows specific manufacturing/lab equipment but can be toggled on/off and is only accessible to certain user roles for security reasons. I can see this also being beneficial for IFM to toggle on/off certain fixtures and lighting, or even for space planners to toggle furnishings on/off.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. When I am working in Spaces and I select the Space Type colors I want to see and uncheck the ones I do not, I make a change, such as changing the seat count by opening a room and making the change, after I Update Space by clicking the blue button all the space types have turned back on, not the way I left it when I checked the spaces I want to see.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. It would be great if we could have labels showing the workspace name in VBS. Currently, it looks like labels only show for meeting rooms/communal spaces/stairwells, etc.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Please add a configuration option to allow Service Request Assignees to default to building level instead of region level (which is what it is currently).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. It would be really helpful to be able to export heatmap data (like shown in Locator) maybe in the form of a report or an API from Serraview. This data would be really useful and could greatly help Serraview and SV Live integration with other applications.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SVLive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. In the Spaces module, reports are an option when you pull down the Space Types selection. However in any other view, the reports feature becomes gray and not applicable. Can these reports be made available in Spaces?

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. The legends in 22 and 222 are confusing.
    Unallocated spaces in the legends and table are shown as spaces with a blue background. However, unallocated desks are have a white background with a blue dot, and unallocated spaces/rooms are white polygons with a blue outline.
    The legends and table summaries should more clearly show how unallocated spaces are displayed on the floorplan map.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Insights Dashboard that provides a VBS style view showing block and stack with villages, neighbourhoods and teams, showing utilisation per floor.

    Provides a way for space planners to easily identify utilisation across a whole floor, either on a specific day or over a period of time.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. As an Insights and Insights Editor user,
    I would like all out-of-the-box fields for Buildings to be captured in Insights
    so that I can report on full data and create custom dashboards.
    Currently, we can't report on Building Reps.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Replace the current "Portfolio Overview" dashboard in Serraview Insights with one we customized.

    38 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. It would be really helpful if you could see assets (lockers/storage/parking) assigned to a person when searching for their name in the spaces module.
    This was available in an older version of Serraview, and would show locker information in the red box (picture attached) right next to their name.

    Thank you!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Like measurement tools in CAD products, it would be useful to be able to measure custom areas, not only linear, with the measurement tool. This could be a click and drag box, or better yet custom points which when you return to the starting point provides the area measurement within. This would be very useful for project planning for people without access or skills in CAD products.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Please improve the usability/legibility of any drop-down selector with a hierarchy (i.e. region, buildings, org units) so that it includes a horizontal scroll bar to view options that are several layers deep and/or have a long entry.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. We would like to have the option to disable the following automated email :

    Workplace Admins: Assignment Notification (Existing User)

    We find that it often sends out wrong information and causes confusion for the staff.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Configuration  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?